405Assign a device to a specific eero
I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it. Wouldn't it make more sense to bind a device to a specific eero? For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away. Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)
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My cameras are all solely 2.4GHZ, so that logic is flawed.
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My devices are also only 2.4 GHz but I still see them connecting to farthest and weakest ones sometimes. So above guidance that you got from eero support won't work.
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praasp contact the device manufacturer. The client chooses the AP it connects to.
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txgunlover thanks. I know that. All such answers are already discussed in this topic thread with 1000s of replies. I have also replied previously. There were some other suggestions to see if eero can consider. These are older devices where talking to manufacturer etc now does not make sense or can't happen now. It is just that this deficiency in eero was not known or at least, I did not know before purchasing.
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Wow just bought an eero ran into this issue within 5 hours. And saw that it hasn’t been fixed after 4 years. Taking it back and buying the Google one
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Limbo80 no one has this feature because the device chooses the WAP to connect to. You won’t be happier with Google, trust me. Simply place the eero further away from each other. This solved my challenge.
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Limbo80 Clients choose what AP they connect to in Wifi.
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Any solution to this. I have a peloton bike in the basement, 2 feet away from basement eero connecting to the upper level eero and the streaming is poor. Restarting may help, but why cant we just force it?
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Katzav Contact your client manufacturer. Clients determine what AP they connect to.
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Not sure if there’s some learning that the network does over time but my issue seems to have resolved itself to some degree. TVs seem to work well now
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Why not just allow us to block specific devices on a per router basis? Then the clients will only choose the routers they can connect to.
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I also am having trouble with sonos speakers/dystem dropping from the sonos app after a power outage or mesh reboot. I find the speakers end up connecting to different eeros and when that happens the sonos app reports it cant find the system. Lots of restarting speakers and tinkering doesnt get consistent reliable operation. Very frustrating, when the mesh restarts, devices will connect to whichever node is up first. This seems to be an obvious conclusion. Yes Drew, the devices wont seek their best access point so the order of eero startup becomes important. That or a way to assign affinities.
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I have a new wired eero and no Devices are connecting to it. It is the closest eero and I have restarted all the client devices near it.
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Hello lzharrington ,
Thank you for reaching out to us and welcome to the Community! We can help you troubleshoot to find out why your devices might not be connecting to this eero. I will send you a direct message shortly so we can get a ticket and start troubleshooting.
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Just got the eero 6 pro n came across this thread. Have not yet set up. Any idea is the connectivity issue discussed here was resolved?..the notion that a device gets onto the farthest eero goes against the wifi protocol.. or is it a new protocol?
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Som What AP the client connects to is up to the client. That's Wifi.
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txgunlover you keep repeating this point. BUT you are probably aware that eero lets users block devices; all eero needs to do is allow users to BLOCK devices at the router level instead of globally; then if a device chooses to try to connect to a router for which it was blocked, it will give up on that connection and try the next one. This should work!
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rexjak Can you imagine how much extra support violating the wifi standard that way would generate? Think about how many people would block devices completely from their network. Who would try to block other eero nodes? Despite being against the wifi standard, instead of griping about who is doing it correctly (eero) try contacting the device's manufacturer to have them improve their roaming code in their stacks...
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txgunlover Why not just allow sub networks to be created? So sort of like the Guest feature but you could assign a specific eero to be on that subnet that way all static devices in a particular location would only have access to that subnet. This is clearly a solvable problem. What I will note is in my case the problem has seemed to be less of an issue over time -- seems like there may be some feature that learns which eero is best to use. It's not 100% but the TV I uses the most often almost has no issue connecting anymore -- the other TV which I use significantly less still has some issues so I wonder if there's some code that learns if a device is having issues and directs it to the right place
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Emkay That wouldn't impact which AP it accesses at all... if you had additional "sub-networks" (whatever that is), they would still all be present on all the eeros. Again, AP roaming is a longstanding problem for many devices. Most top tier manufacturers don't have the problem (Apple being a notable but non-surprising exception).
Ultimately allowing AP's to force a client to another AP is a security issue. Poisoning a connection is a bad methodology... contact your manufacturer... complaining about your AP having a problem is like blaming a road builder for your car not running.
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txgunlover Ok, so I will complain to the manufacturer of the devices I am connecting to it. Amazon, fix the problem. And it should be easy as Amazon owns Ring, and Eero, and there is my problems. My Ring devices fade all over the devices, not the closest. So, Amazon, fix the problem.
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I’m having the same issue. My TV is literally 2’ away and still connects to the furthest router.
please create the ability to block devices on a per router basis. My static devices DO NOT reconnect to the closest device when I do a hard reboot or wifi reset.. security devices, light bulbs, echos.. so many are having issues and always seem to connect to the farthest router.
At this point, if this isn’t resolved I’ll need to replace the eero system.
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Hi Eero could someone provide an update here? I think this has been under consideration for a long time but curious if there's an issue that's preventing implementation or if it's just in the queue
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Whenever I have a slow device (like a shoddy Alexa video call, or a ring device that just won’t show me a live preview), I always check the eero app, and I see that the device is somehow trying to connect to the eero furthest away from it. These are all Amazon devices (from subsidiaries), so it’s not like they don’t know how to efficiently connect with one another. The only way to “force” a device on another eero is unplugging the errant eero that it is connecting with. I sincerely hope this is on the roadmap somewhere, as it would help me easily troubleshoot this common issue where devices connect to the wrong eero.
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Four years and still no ability to assign a device to a specific eero. Must be a limitation of mesh networking. In my case it seems to have gotten worse. My 4 Harmony Hubs now seem to have an affinity to roam and at random connect to the weakest eero. In my case the gateway, and then cease to function. They didn't behave this way until I added two additional hubs, now disconnected, but the problems remains. Reserving their IP address did no good. Wonder if Obri mesh system has the same issue?
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Any update on this, eero? This has been going on for years now and requested over and over again!
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Just weighing in. This seems an essential feature for optimal use of ANY mesh system. I have the SAME problem - internet devices connecting with other than the strongest eero signal. The wreaks havoc when it is a streaming device. Please let us have this one (or update us one the situation)?
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EMH56 P.S. Blocking devices on a per router basis seems like it would be doable and an elegant solution.
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Unbelievable that there is no recent response or update from EERO Support on this... that's just not a customer centric way of doing business.
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At the very least have the ability to evict a client, so it will re-connect and hopefully land on a closer AP. Really frustrating to have to reboot multiple devices at a specific order every few days :-(
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Any update on this? Such a straightforward feature. My devices that are 5ft away from an eero puck have 2 bars of signal because they choose to connect to a puck that’s 30ft away.
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Yes, I still can't believe it's "UNDER CONSIDERATION" after all these years. Either do it or say you're not. This is really ridiculous.
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So frustrating, why can’t we just have the option of restricting devices from accessing specific eeros to push them to connect to the ones that are in close range? Seems like that would be an “easy” way to fix the issue.
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So I walked around with my iPhone and kept checking which eero node it was on as well as the download speed from fast.com. What I saw was it mostly did switch to a better node as I moved but sometimes got stuck on a node too long resulting in big drop in bandwidth. I could force a change by toggling airplane mode, it would then connect to a better closer node. It seems really obvious that you need a eero feature to disconnect a device from a node so that it tries to reconnect and find a better one…
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I JUST (this week) purchased 2 of these, as it said it is a messed system .If this is truly a meshed system, auto load balancing should be a core feature. Otherwise this is simply an extender! So now that I know it is an extender, not messed, is the speed cut in half on both units (in a 2 unit system) by adding the 2nd unit ? But back to load balancing, not only is auto not an option, but manual is not as well ? Can't we black list (not block) a mac address ? is a there a command line interface that we could access and do so ?
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Hope eero can make this feature available soon.
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It’s been 4 years, and they don’t know how mesh systems work. Brain drain after being bought by Amazon.
My cameras keep connecting to the node with the lowest signal! There’s a perfectly capable node in between.
Why make us wait for the ideal solution that is impossible to implement with current technology? Just let us block specific devices per router!
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I have the same annoying issue. I have a Sonos setup around my TV with an eero pro standing next to them. All within 3 meters distance, no obstacles. Two Sonos speakers connect to the eero pro next to them but the other two connect to an eero pro in another corner of the house. Every once in a while I get connection problems with the Sonos speakers resulting in the music to pause for a few seconds. This is so frustrating because I can’t get the Sonos speakers to connect to the same eero pro. I rebooted all of them and the problematic ones do not pick up the eero next to them. Please give us a tool so we can fix these issues manually!
