435

Assign a device to a specific eero

I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it.  Wouldn't it make more sense to bind a device to a specific eero?  For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away.  Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)

391 replies

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    • AmbroseT
    • 3 yrs ago
    • Reported - view

    HOW is this functionality not available?😏 It's been a concern / request on the community board for two years. The status of "Under Consideration" would be more hlepful if it would provide a hint of WHEN it might become available i.e. functionality roadmap. 

      • AmbroseT
      • 3 yrs ago
      • Reported - view

      txgunlover I'm aware of how wifi works. You're reply is not helpful. As the majority of other posts mention, we'd like to be able to assign a device to a specific eero BEACON via the app

      • txgunlover
      • 3 yrs ago
      • Reported - view

      AmbroseT then you know that the device is the only thing that device can device what AP it connects to.

      • tcaleb46
      • 3 yrs ago
      • Reported - view

      txgunlover Huh?

      • txgunlover
      • 3 yrs ago
      • Reported - view

      tcaleb46 an Access Point (AP) does not determine what device connects to it, but rather the device (client) itself.

       

      If your devices are connecting to sub-optimal AP's you need to work with your device's manufacturer regarding that issue.  

    • Jeff_Mussman
    • 3 yrs ago
    • Reported - view

    If I can see the device why can't I assign it?  My ring doorbells both connect to the main line in which is at the back of the house and are each with fifteen feet of a beacon

      • txgunlover
      • 3 yrs ago
      • Reported - view

      Jeff Mussman Only the device can decide what AP it connects to... 

      • Jeff_Mussman
      • 3 yrs ago
      • Reported - view

      txgunlover true, but if I can block something from the network altogether why can't I block it from a specific hub?  ...or all hubs but one?

      • txgunlover
      • 3 yrs ago
      • Reported - view

      Jeff Mussman you should be using switches, not hubs.  Also, make sure you're using un-managed switches or turn off all management features of any switch you're using, if managed.  Eero does not play nicely with managed switches.

      • Jeff_Mussman
      • 3 yrs ago
      • Reported - view

      txgunlover when I said "hub" I meant a specific eero.  Sorry for the imprecision

    • Robert_Mangas
    • 3 yrs ago
    • Reported - view

    In on asking for this feature- I'm forced to unplug my TV nearly every day because I can neither bind the TV to the nearest eero module nor can I stop the eero system from rebooting (seemingly) every night.  Imo that's sufficiently ridiculous to cause me to move to a different system; this thread shows both continued interest from the user community and continued DISinterest from eero.

      • Jeff_Mussman
      • 3 yrs ago
      • Reported - view

      Robert Mangas you could put a Christmas tree trimmer on the TV to "unplug" it for 15 minutes early every morning.  I have done this with cable modems and routers in the past.  A silly solution though but easier than a new wifi system

      • Robert_Mangas
      • 3 yrs ago
      • Reported - view

      Jeff Mussman Good idea, thanks for the suggestion.  Our eero setup is rented from the cable company, so swapping it out isn't as drastic as it may seem, but I do like and appreciate your idea!

    • billfish
    • 3 yrs ago
    • Reported - view

    I have the same issue. i have Denon Heos wireless speakers throughout the house. In one room there are two speakers that form a stereo pair. There are a couple of eeros, one maybe 10 feet away through one wall, in the living room, and one maybe 25 feet away through several walls, in the office. (Old house, stucco walls.) Sometimes one or the other speaker will connect to the living room eero, sometimes to the office, sometimes at 2.4 GHz, sometimes at 5 GHz even though it shows a very weak signal. I just figured this out when the speakers suddenly stopped connecting consistently with the Heos system. eero can see and report on all the speakers while  they connectt with one or another eero, switch between 2.4 GHZ and 5 GHZ, and go one and offline. Heos can’t consistently see them.

      • Techguru
      • 3 yrs ago
      • Reported - view

      billfish Having Heos is your first problem... haha. Should have gotten Sonos. I have Sonos all over and eero, no problems at all.

      • billfish
      • 3 yrs ago
      • Reported - view

      TechGuru True that. I was able to pick up used Heos generation 1 components for cheap. Ha.

      • billfish
      • 2 yrs ago
      • Reported - view

      billfish Just a follow-up... I got a Sonos Port and... hated it. Back to Heos.

    • mpimenta
    • 3 yrs ago
    • Reported - view

    My devices frequently connects to a farther eero. Being able to choose and specific eero point would be a life saviour. Sometimes even turning wifi on and off doesn't make the job, so I have to unplug the farther  eero point to force the device to connect to the nearest. This happens to all my devices and different brands. It would be great if we could link a profile to an specific access point. So every device on the profile would always connect to the same point. I have TVs, Desktops, Alexas, Playstations... these kind of devices are always in the same room. 

      • KaceyS
      • 1 yr ago
      • Reported - view

      mpimenta This is the option I came here to say.

      Except instead of linking a profile to a specific access point, it might be easier to "pause activity" from a profile, from specific access points. So a profile could have all activity paused, or activity from a certain access point paused.

      e.g. "living room Roku" could have activity paused from "office eero" but not "living room eero".

    • tcaleb46
    • 3 yrs ago
    • Reported - view

    My issue comes about when updates are done to the eero AP's. They will reboot, and my devices will pick up the first ones that come back online, which may not be the closes to them, thus the speed may not be the best. There was a "solution" of rebooting all of my devices, but in today's connected world, that is virtually impossible. Having the ability to be able to move a device from one eero AP to a closer eero AP is almost a necessity.

    • ptmr3
    • 3 yrs ago
    • Reported - view

    Wifi based baby monitor constantly disconnects when being passed around to different access points. My wife is ready to have me send the eero's back and go back to the old equipment

    • smiraya
    • 3 yrs ago
    • Reported - view

    I am having the same issues with devices jumping from one eero device to another even when they are a few feet away. I would like to point out a glaring fact which has either not been mentioned or I missed considering this request/issue has been discussed for 3 years. All we have heard is “sounds great we will take it to our developers” and yet no such option exist. Also, eero support reps have been silent as of late. So to bring this back to the forefront, give us the option to assign to specific eero  devices. I personally have 2 eero pro’s and 2 beacons and except for one beacon that is in my sons room sitting no more than a foot from all his devices, the rest never have the same devices connecting and staying.  Please give us the ability to assign...

    • Lessig
    • 3 yrs ago
    • Reported - view

    Agreed this is a real necessity. We've purchased extra units with the hope of assuring strong connections with certain devices in certain locations. Really annoying when they randomly grab a connection from the other side of the house. 

    • aptessmann
    • 3 yrs ago
    • Reported - view

    How is this, along with the ability to assign a device to a preferred band, still not a feature, 3 years later? 
     

    I don’t get what is so hard about this? Eero recognizes MAC addresses, how difficult is it to set a preference for a specific beacon and band by MAC address, with the ability to change at will (by select new preferences and renew lease or something) if you do happen to move around the home? 

    • jdman
    • 3 yrs ago
    • Reported - view

    I have a Wifi doorbell and I know what AP it needs to connect to (and the AP and Door Bell don't move around :-) . Especially when I loose power at the house and then my door bell connects to the wrong AP (during the reboot process) ... So please get this feature implemented. Much appreciated @eero

    • thehellend
    • 3 yrs ago
    • Reported - view

    This would be an amazing feature. Either this or block devices from specific Eeros. 

    We have a situation with my laptop, I connect it via HDMI to the bedroom TV so I can watch shows in my home country via a VPN. It has endless troubles with buffering and connecting, even though it works fine if I watch it from my hardwired laptop in the office. It will start streaming, and then pause, and when I check, the whole connection has dropped - it stays like that for a minute and then it reconnects, often to the other Eero to the one it was just on. The office hub is further away, but is wired and probably a stronger connection, but the gym leaf is right beneath the bedroom. There's no option to hardwire the laptop, plus like... it's a laptop, I shouldn't NEED to. We have a 3100 sq foot split level house, an Eero pro and two beacons, and nothing else has trouble getting adequate juice from all points in the house.

    I called Eero support this morning but they were very little help. I didn't even get taken through any steps to reset devices or look at settings/locations of the beacons to make sure things were set up optimally. The guy was just like "there's not much you can do" and toggled on a setting that should encourage it to connect to the stronger one (spoiler: it didn't do anything, it still jumped between the two).

    All of this could be solved if the app would allow me to say "let my laptop use the connection from this one".

    Also, kinda bummed out about my support experience - I'd read great things and was sure I was going to get some kind of solution, but it left me feeling like no one cares and I just have to deal with it myself.

Content aside

  • Status Under Consideration
  • 435 Votes
  • 8 hrs agoLast active
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