242

Assign a device to a specific eero

I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it.  Wouldn't it make more sense to bind a device to a specific eero?  For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away.  Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)

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  • If I can see the device why can't I assign it?  My ring doorbells both connect to the main line in which is at the back of the house and are each with fifteen feet of a beacon

    Like 1
      • txgunlover
      • txgunlover
      • 6 mths ago
      • Reported - view

      Jeff Mussman Only the device can decide what AP it connects to... 

      Like
    • txgunlover true, but if I can block something from the network altogether why can't I block it from a specific hub?  ...or all hubs but one?

      Like
      • txgunlover
      • txgunlover
      • 6 mths ago
      • Reported - view

      Jeff Mussman you should be using switches, not hubs.  Also, make sure you're using un-managed switches or turn off all management features of any switch you're using, if managed.  Eero does not play nicely with managed switches.

      Like
    • txgunlover when I said "hub" I meant a specific eero.  Sorry for the imprecision

      Like
  • In on asking for this feature- I'm forced to unplug my TV nearly every day because I can neither bind the TV to the nearest eero module nor can I stop the eero system from rebooting (seemingly) every night.  Imo that's sufficiently ridiculous to cause me to move to a different system; this thread shows both continued interest from the user community and continued DISinterest from eero.

    Like
    • Robert Mangas you could put a Christmas tree trimmer on the TV to "unplug" it for 15 minutes early every morning.  I have done this with cable modems and routers in the past.  A silly solution though but easier than a new wifi system

      Like 1
    • Jeff Mussman Good idea, thanks for the suggestion.  Our eero setup is rented from the cable company, so swapping it out isn't as drastic as it may seem, but I do like and appreciate your idea!

      Like
  • I have the same issue. i have Denon Heos wireless speakers throughout the house. In one room there are two speakers that form a stereo pair. There are a couple of eeros, one maybe 10 feet away through one wall, in the living room, and one maybe 25 feet away through several walls, in the office. (Old house, stucco walls.) Sometimes one or the other speaker will connect to the living room eero, sometimes to the office, sometimes at 2.4 GHz, sometimes at 5 GHz even though it shows a very weak signal. I just figured this out when the speakers suddenly stopped connecting consistently with the Heos system. eero can see and report on all the speakers while  they connectt with one or another eero, switch between 2.4 GHZ and 5 GHZ, and go one and offline. Heos can’t consistently see them.

    Like
      • TechGuru
      • Techguru
      • 5 mths ago
      • Reported - view

      billfish Having Heos is your first problem... haha. Should have gotten Sonos. I have Sonos all over and eero, no problems at all.

      Like
      • billfish
      • billfish
      • 5 mths ago
      • Reported - view

      TechGuru True that. I was able to pick up used Heos generation 1 components for cheap. Ha.

      Like
      • billfish
      • billfish
      • 2 wk ago
      • Reported - view

      billfish Just a follow-up... I got a Sonos Port and... hated it. Back to Heos.

      Like
  • My devices frequently connects to a farther eero. Being able to choose and specific eero point would be a life saviour. Sometimes even turning wifi on and off doesn't make the job, so I have to unplug the farther  eero point to force the device to connect to the nearest. This happens to all my devices and different brands. It would be great if we could link a profile to an specific access point. So every device on the profile would always connect to the same point. I have TVs, Desktops, Alexas, Playstations... these kind of devices are always in the same room. 

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  • My issue comes about when updates are done to the eero AP's. They will reboot, and my devices will pick up the first ones that come back online, which may not be the closes to them, thus the speed may not be the best. There was a "solution" of rebooting all of my devices, but in today's connected world, that is virtually impossible. Having the ability to be able to move a device from one eero AP to a closer eero AP is almost a necessity.

    Like 1
  • Wifi based baby monitor constantly disconnects when being passed around to different access points. My wife is ready to have me send the eero's back and go back to the old equipment

    Like
  • I am having the same issues with devices jumping from one eero device to another even when they are a few feet away. I would like to point out a glaring fact which has either not been mentioned or I missed considering this request/issue has been discussed for 3 years. All we have heard is “sounds great we will take it to our developers” and yet no such option exist. Also, eero support reps have been silent as of late. So to bring this back to the forefront, give us the option to assign to specific eero  devices. I personally have 2 eero pro’s and 2 beacons and except for one beacon that is in my sons room sitting no more than a foot from all his devices, the rest never have the same devices connecting and staying.  Please give us the ability to assign...

    Like 1
  • Agreed this is a real necessity. We've purchased extra units with the hope of assuring strong connections with certain devices in certain locations. Really annoying when they randomly grab a connection from the other side of the house. 

    Like
  • How is this, along with the ability to assign a device to a preferred band, still not a feature, 3 years later? 
     

    I don’t get what is so hard about this? Eero recognizes MAC addresses, how difficult is it to set a preference for a specific beacon and band by MAC address, with the ability to change at will (by select new preferences and renew lease or something) if you do happen to move around the home? 

    Like
  • I have a Wifi doorbell and I know what AP it needs to connect to (and the AP and Door Bell don't move around :-) . Especially when I loose power at the house and then my door bell connects to the wrong AP (during the reboot process) ... So please get this feature implemented. Much appreciated @eero

    Like
  • This would be an amazing feature. Either this or block devices from specific Eeros. 

    We have a situation with my laptop, I connect it via HDMI to the bedroom TV so I can watch shows in my home country via a VPN. It has endless troubles with buffering and connecting, even though it works fine if I watch it from my hardwired laptop in the office. It will start streaming, and then pause, and when I check, the whole connection has dropped - it stays like that for a minute and then it reconnects, often to the other Eero to the one it was just on. The office hub is further away, but is wired and probably a stronger connection, but the gym leaf is right beneath the bedroom. There's no option to hardwire the laptop, plus like... it's a laptop, I shouldn't NEED to. We have a 3100 sq foot split level house, an Eero pro and two beacons, and nothing else has trouble getting adequate juice from all points in the house.

    I called Eero support this morning but they were very little help. I didn't even get taken through any steps to reset devices or look at settings/locations of the beacons to make sure things were set up optimally. The guy was just like "there's not much you can do" and toggled on a setting that should encourage it to connect to the stronger one (spoiler: it didn't do anything, it still jumped between the two).

    All of this could be solved if the app would allow me to say "let my laptop use the connection from this one".

    Also, kinda bummed out about my support experience - I'd read great things and was sure I was going to get some kind of solution, but it left me feeling like no one cares and I just have to deal with it myself.

    Like
  • So...Eero dev team...what are you waiting for? Or are you just not able to figure it out? Even just being able to permanently block individual devices on each eero would solve this. Come on...put Bezos money to good work!

    Like
  • With work-from-home and schooling at home we have a similar but different issue.  My son's room is right above my first floor office where the gateway resides. We have another AP in my wife's office on the second floor so his devices sit between two APs but his devices struggle to stay connected.  My only thought is that his devices are jumping back and forth between the APs resulting in poor connectivity.  If I could assign his devices to one or the other he wouldn't be having interruptions in his schooling.

    Like
    • JP Pedigo Contact the manufacturer of the client devices.  Wifi does not allow for an AP to force a client to another AP.

      Like
      • JP Pedigo
      • Josh_Pedigo
      • 3 wk ago
      • Reported - view

      txgunlover Thanks for the quick reply Tex.  Very frustrating.  If we flip the request on its side what about blocking devices by AP?  This could accomplish the same goal, I think.

      Like
    • JP Pedigo also not best practice.  As clients Roam you want them to be able to select their AP.  Not being able to an AP could mean they can't connect to the network at all.

      Like
      • JP Pedigo
      • Josh_Pedigo
      • 3 wk ago
      • Reported - view

      txgunlover Thanks again Tex.  Seems I'm out of luck.

      Like
  • This thread is super frustrating.  It seems to me that the beacons are simply not functioning to the expectations of the consumer.  The question for me is: when will there be a solution?  I want to be able to go to my mobile app, see the devices connected to each of my beacons and the main gateway and assign them based on location and signal strength.  

    Like
      • JP Pedigo
      • Josh_Pedigo
      • 12 days ago
      • Reported - view

      Amy I totally agree.  The more I look into it the more frustrated I get at eero but I also wonder where Apple (in my case) or Android manufacturers are on operating within a mesh network.  Having to restart devices for optimum connection is nonsense, too.

      Like
      • txgunlover
      • txgunlover
      • 12 days ago
      • Reported - view

      JP Pedigo Yep, something the manufacturers really need to fix with their implementations.  We don't have problems with our Samsung Devices, but out of 130+ devices our Surface Pro's seem to be the worse with hanging on to sub-optimal AP's.

       

      It is possible AP manufacturers could use work arounds "poisoning" the signal to the client, but that's simply a bad idea.  

      Like
      • Amy
      • Amy.1
      • 12 days ago
      • Reported - view

      yes , totally agree. My sitch today: working from home & my middle school student reports slow connection on his iPad (virtual school). I take a look at eero-the livingroom beacon is empty and has full signal strength (and is about 8 feet from his bedroom door) while the mothership is loaded and struggling.  I just do not think it an unrealistic expectation to be able to correct that situation with a few clicks and minimal interruption. Especially considering the amount of research I put into my set up, not to mention the financial investment-eero...

      Don't like to put all that negative energy out there but this thread is almost 4 years old and I don’t see that this problem has really been addressed. What up?!

      Like
    • Amy agreed. This system is pricy with  additional support fees. I just found this because of the same problem. 

      You should be able to either block a device from a node or assign it to a specific one. 

      Like
      • txgunlover
      • txgunlover
      • 10 days ago
      • Reported - view

      Amy The problem resides with the client manufacturer, not the AP (eero).

      Like
      • txgunlover
      • txgunlover
      • 10 days ago
      • 1
      • Reported - view

      Fastm3driver Eero has no additional "support" fees.

      Like 1
    • txgunlover Yeah, I understand you don't need to pay anything but they also have 2 levels of additional support.  Which I'm paying so they are making additional fees to the original purchase price.

      Like
  • I think this would be a good option for problematic devices. You could put it in the same area as IPv4 reservations and port forwarding

    Like
  • Installed an Eero 3-pack today. I also noticed that a static client device was connected to a farthest eero even though there is one very close by. So I would like to see a feature allowing me to assign affinity. I have seen the workaround of power off-on working where it connects to the nearest one. I guess the signal from the farther node is still reasonably good, that's why the client is probably not re-scanning(my guess). Also, I have seen a device not connecting in 5G even though the mesh node is few feet away. I would think that 5G band would give better performance than 2.4 when the distance to node is just a few feet.

    Like
  • I do not understand why this hasn’t been implemented.  I have had these Eero’s for 4 years and monitored this thread for the last 3 years.  We can easily add devices to a specific profile, why can’t we assign devices to a specific eero station.  I am constantly rebooting devices all over my house and I am about to reboot this eero network into the trash can.  

    Like
  • I think it is an inherently complicated problem due to clients choosing the access point. The clients would  need to support/listen to suggestions from the system (802.11k and 802.11v).

    Like
  • Within a few days of owning Eero 3-pack, I strongly feel the need for this. Today my ipad had connected to the farthest node in 5G and zoom was having difficulty maintaining connectivity. Even turning wifi off and on from the same location was again connecting to the farther node even though there was a node much closer. So then my only choice was to take the ipad literally next to the mesh node that I wanted and then do the wifi off and on. After couple of attempts, it connected to that in 2.4. Then came back to the original position and rejoined zoom, it all worked fine from then. I was continuously monitoring the signal and noise using netspot software on a mac during this issue time.

    To implement this, I was wondering if an affinity option can be given where I would set device-A to connect only to mesh-node-B. If I set that then nodes A and C should choose not to answer this device-A. I recognize that I will not have the luxury of moving around with device-A and the transfer of connectivity from mesh node to node wont be there. I am ok to give up that flexibility. Not sure if something like this is technically doable.

    Another similar option, I hope to have is to choose 2.4 or 5G. I know, feature request for separate SSID has already been rejected but is there some other way to implement this, may be, like the above method ? For example, I see that Mac always connects to 5G band but there may be a case where the available 5 signal is weak but 2.4 is better.

    I am sure Eero software engineers have implemented some great algorithm on all these to make it easier for users which I think works out correct in most scenarios but giving some flexibility or options to those who want to give up some other benefits of mesh, will be good. I already see the need for it in just 2-3 days of usage with zoom call participation of 5 hours everyday. If this keeps happening my only option is to return the 3-pack and go back to my good old ASUS router as I never had zoom issue in this location in the house in the last 7 months of doing this every work day.

    Like
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  • 242 Votes
  • 15 hrs agoLast active
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