404

Assign a device to a specific eero

I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it.  Wouldn't it make more sense to bind a device to a specific eero?  For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away.  Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)

365replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I need this feature! I use iDevices smart home switches and recently upgraded to eero Pro 6E routers from eero 2nd Gen routers, and iDevices list eero 6 / Pro 6 (and I assume Pro 6E) routers as "known to be incompatible"... I still have my 2nd Gen routers, and I could set one up and just point all of my iDevices at that one older router so they would work again.

    Please!

    Like 3
  • I have a firetv in my bedroom, an Alexa on each night stand, and a beacon in clear line of sight from all devices.

    Half the time I watch tv, the sound cuts out. Why is this? Either my firetv, or one of the Alexa’s will connect to the eero device in my living room instead of bedroom, and my audio from whatever I’m watching will cut out.

    It is mind blowing that Amazon could acquire Eero, and it works so poorly with Amazon devices.

    Assigning a device to a eero device would at least solve this issue for me.

    Like 3
  • I have a wireless Canon printer that is constantly reconnecting to the furthest Eero 6e (of 4) in the house instead of the Eero 6e in the same room. Printing is dreadfully slow because of this. I can get it to connect to the closest Eero 6e, but when I return the next day (without powering down anything overnight) it's connected to that far Eero 6e again.

    Like 2
  • Bumping this yet again, really unhappy this still hasn’t been fixed, the solution suggested doesn’t work for anyone and you would have thought after 5 years that it would be a piece of functionality that would be easily included. Am probably gonna have to scrap my entire eero system as have 1 problem room that has its own node but the devices connect to it 50% of the time and the rest of the time completely ruin my viewing experience by connecting to the one furthest away.  Would not recommend anyone buys this product if they care so little about their customers

    Like 2
  • This is a valid requirement neglected by Eero for 5+ years! When the eeros reboot, the stationary devices latch to the first eero that boots. We have no way to change that, and like others have said, its not easy to reboot certain devices like cameras, sensors etc. 

    Like 2
  • TIME TO DROP EERO COMPLETELY!!!

    Hit them where it hurts-  in the wallet.  And maybe they’ll finally listen (after over 5 years of politely asking)!

     

    SPREAD THE WORD!

    Like
  • Can we PLEASE get this done? There are numerous requests for this and it just seems to be something that would be a no brainer to do.

    Like 4
      • td76
      • td76
      • 4 mths ago
      • 1
      • Reported - view

      tcaleb46 agreed!

      Like 1
  • Not that it will do any good, but I'm another person with this same problem. Bought multiple APs in hopes of getting a good signal in the back of my home, but all devices in the back continue to connect to the main Pro 6e, the farthest away device, and completely ignore the AP 8' from them.

    Like 2
  • This is an issue that is near and dear to my heart and needs to be resolved or I’ll have to find another system to fit my needs. I have dozens and dozens of things connected to my Eero system but one thing in particular, my Xbox Series X console, is hungry for data. Where the gateway Eero is connected to my  router is about 10 feet away, just above in my bedroom. When playing online I get lag sometimes, which I’ve never had this problem before with a Nighthawk router. When I get I lag I go to the Eero app and every time it shows that the Xbox has chosen to connect to the kitchen or den Eero extenders that are 20-30’ away. It ticks me off. So I have to disable the kitchen and den to force to the Xbox to connect to the gateway and the lag is solved. Until, of course, it disconnects from the closest Eero and connects to one that is farther away and has a slower signal. This is really really dumb. I know the technology exists to fix a MAC address to a certain gateway or extender. Let’s get this done. 

    Like 1
      • imjoey
      • Gadget Enthusiast
      • imjoey
      • 3 mths ago
      • 1
      • Reported - view

      Yeah seems quite dumb on their end that they can’t get this done… but I just installed a 48 port switch in my basement and wired my whole house with Ethernet through my walls with wall jacks. Now everything that can be wired is wired including both of our xbox consoles. 

      Like 1
  • We have two eeros. The first one has an ethernet source and phenomenal read/write speed. The second extends the signal to a remote room with not quite acceptable speed (very old apartment with thick plaster walls reduce the wifi signal greatly). When my laptop connects to the first, I am able to do the kind of (Vimeo) uploads I had in mind when I purchased fios/eero. When my laptop switches to the remote eero (without moving the laptop) speeds are unacceptable. If I remember to "reset" the remote eero via the app before an upload, I can force my laptop back to the main eero for a few minutes and get a good upload. Once the remote is back online, it sucks my laptop away from my desired eero... and it sucks that this is a years-old known issue. Please prioritize a fix. Any workarounds? Thanks.

    Like
  • I can't believe this isn't a feature. I just tried to do this and was shocked to realize this isn't possible. And this topic was posted 6 years ago? This is clearly abandonware for Amazon.

    Like 1
  • I’d like to bump this issue. I created an Eero account just to do so.

    The computer in my workroom was connected to the Eero in my workroom and everything was working fine. Then I moved the Eero in the bedroom, which is next door to my workroom, so we can have wifi outside. After this my computer connects to the bedroom Eero because it is technically closer to that Eero, but there is a wall between them so it cannot secure the connection and will not work.

    I’d like to select the Eero in my workroom to connect with my computer. As a hopefully temporary workaround, I am restarting the bedroom Eero every time I use my computer.

    Please resolve this issue. For every customer commenting on this message board here, there has to be many more frustrated customers who don’t have Eero accounts to make comments online. Other than this issue, I think the Eero is a great product.

    Thank you.

    Like 1
  • 6 years later and this is STILL not addressed? Good LORD, what are we overpaying you people for?

    These devices are some of the most expensive on the market, and the company behind them just doesn't care to keep up to date with the needs of it's customers? Ridiculous

    Allow us to assign devices to specific eeros already. It's not that hard to do.

    Like
  • I’m shocked this is a 6-year old issue, I’ve had Eero extenders for about 8-9 months and I’m dying for this feature. In 2023 this seems like a no-brainer! Please, Eero, find a way to make this happen!

    Like 1
  • Does anybody know how to forward these messages to the CEO of eero?  Maybe the CEO will care about their unvalued customers.  Eero Support doesn't seem to care.😡

    Like 1
      • imjoey
      • Gadget Enthusiast
      • imjoey
      • 1 mth ago
      • 1
      • Reported - view

      frank_espanto ha that would be Jeff Besos since they are owned by Amazon. 

      Like 1
    • imjoey That would be interesting.  I wonder if Jeff Bezos would answer if he received these messages?  I bet it would get blocked/censored even before it gets to him!

      Like 1
  • Have a major issue with wireless devices connecting to the wrong eero it's causing havoc with my wifi.  I invested in 12 eero devices and my wireless system is worse now than when I was running 6 cheap routers!!! Makes no sense that you can not assign a mac address to a specific eero.  

    Like 1
  • If TP Link can add this functionality then Eero should be able to do the same. https://www.tp-link.com/us/support/faq/3480/

    Like 1
  • That is exactly what I need, not sure why eero hasn't added this feature already.  From what I have read, their customers have been requesting this for years.  Totally regretting purchasing eero, going to see if I can return the whole thing.  

    Like 1
  • Bumping as well, this is awful

    Like 1
  • Because this request has not been implemented by now, it has prompted me to change wireless providers next year when I move. I WAS going to take my eero stuff with me, but I think I will just trash it and buy something with a little more flexibility.

    Like 1
  • I guess we are howling at the moon here folks. No response on this issue in six years.. Clearly Amazon don’t care, Time to walk away, trash the eero and get something that works.

    Like 1
  • I have a pc in my room. I also have recently put an Eero in my room to have a better connection for gaming. But it doesn't seem to connect to the one in my room and only connects to the one downstairs in my living room. I want to have it connected to the one in my room but I'm not sure how to do that.

    Like 2
  • Still an issue, forever an issue. I have two of the newest pros on opposite ends of my house. There is an arduino radio 6 inches away from one of them. It always chooses the far away node on power-up instead. Because of this, it struggles to fill the streaming buffer and playback stutters. If I uplug the far away node, the radio works perfectly, because it connects to the closer node and has better transfer speed.

    It's not an issue of eero nodes coming online at different times like some above. Eeros are both on when the radio is powered on, it just chooses the wrong eero. Doesn't really matter why it happens, any automated system will fail sometimes. Edge cases need manual overrides.

    Personally, all I need is a per-node blacklist. Let me ban specific devices from specific nodes.

    Like 1
Vote404 Follow
  • Status Under Consideration
  • 404 Votes
  • 5 days agoLast active
  • 365Replies
  • 33522Views
  • 250 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com