
Assign a device to a specific eero
I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it. Wouldn't it make more sense to bind a device to a specific eero? For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away. Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)
-
I also have the same issue. Devices routinely switch between nodes which glitch things, particularly when things end up on a distant node. Here's a suggestion: Add a checkbox in the app for each node that when checked adds a second ssid. For example, I have eero1 and eero2 on a network call home. If I check the box for eero2 that node is available as home and home-2. If I have a fixed device close to that node, I simply link it to home-2 and it will never switch to other nodes. Seems like once you're on the node you can mesh the traffic just the same. Minor change to the app, presumably simple change on the device most home devices support multiple ssid (secure/guest) and nothing fancy on the client side.
-
Wow. Just wow. This thread speaks volumes about eero’s future.
Why is this not fixed yet?
Given the level of interest, complaining, and passion the eero community has for this feature, it’s embarrassing that seemingly nothing has been done.
To make matters worse, I cannot even trust the data in the eero app. Routinely, I’ll notice incorrect data, such as what AP a device is connected to. And even more alarming is the device detail page being incorrect. But let’s not bring up old fights we’ve had, honey.
Eero had a lot of promise. Unfortunately they are being left in the dust by companies with deeper pockets. Companies who are willing to invest in their users’ happiness.
I am sad to say that I am no longer recommending eero to friends, family, and colleagues.
From an NPS (net promoter score) perspective, I’m probably a 3.
It is not a product worth investing in for a home mesh network. Or even just a multi-AP based network.
Thanks for the memories, and pretty product packaging though. I’ll be selling my eeros in the near future.
-
The fact that this discussion has been going on for over a year clearly shows a lack of empathy by Eero.
Jeff C's solution is drab at best. They made their millions from us now they refuse to implement the simplest of requests. The most logical of solutions is being able too assign a device to a node end of story.
Do the right thing Eero. Do the right thing.
-
Every time this thread has a new post I check which Eero my Nest Hello is connected to. Shock and amazement that it’s now connected to the nearest Eero at 5GHz with full bars strength. So why would it ever switch to a different Eero at 2.4GHz?! Anyway, it’s working now. So everyone in the house please don’t move.
-
It is very important that our baby monitor stay connected to my WiFi. There is an eero 2 feet from her monitor, but it connects to the eero station furthest away from it, and won’t stay on the WiFi.
Should I......
A) go buy three or four more eero’s Station and plug them all in my baby’s room.
B) send someone at eero an email to hear “thank you, for your email” “we’re working on a solution but we don’t know when we’ll have one”
C) wait until my child is old enough to not need a monitor.
D) return my eero
E) just give up & accept that eero delivers the exact same flawed WiFi as every other router.
F) find someone that handles product liability cases and show them an eero commercial
-
truman1404...
It may be that 2' is too close. I'd move that eero to an adjacent room, hallway.
As for the monitor disconnecting, I'd wonder if the problem is there in the monitor and not eero. My wifi connections since installation in 2 homes have been rock solid, and I'd hope that you'd have the same experience as well.
-
+1 for this feature request. We recently moved to a new house with 4 floors (finished basement to attic). We put the main unit on the 2nd floor, and another unit on each floor in different places in the house. I have a device on the attic level that is ignoring the eero in the same room and connecting to the basement eero. This is nuts. Of course that device doesn't work well. I'm going to remove eeros and try to go with two units in hopes of making things work better. PLEASE PLEASE PLEASE add this feature, it is so needed. I'm starting to shop for a new system already.
-
Adding my +1. Periodically one or two of my Sonos speakers will connect to a different Eero than the others which are configured as a surround-sound system. Unfortunately, this seems to prevent the speakers from consistently working with Sonos' app. I've contacted Sonos and Eero's support teams multiple times about this and it turns out that the only way for me to temporarily resolve the issue is to unplug each Sonos speaker and Eero and reconnect them. It's not the end of the world, but it's also not ideal. It would be nice if I could just assign the speakers to the eero in my living room.
-
I recently purchased 2 3-pack eero Pros for my 3,000 sqft home. It's overkill, but that's me. I find this product to be absolutely amazing and am recommending it to my family, friends, and console gamer buddies. Initially, I had the same issue with strange connections to distant eero units and was trying to figure out how to assign devices to specific eero. Was there an update overnight? This morning, my devices are hoping around to the most appropriate eero locations. That make me very happy!
-
This seems like a very popular request. I too would like to see this so my ring.com camera will connect to the appropriate beacon rather than the eero in the house. I have 3 eero systems at 3 different vacation rentals and they are great but the ring.com cameras outside seem to want to connect to the furthest away eero and it drives me nuts especially when the video surveillance is important.
-
I'm going to add to this request. My specific use case is for security equipment (Ring & IP cameras), Rokus and Sonos, all of which are stationary. I'll add also that Eero is not perfect at choosing which station to connect to, and it's helpful to be able to override. Ideally, the feature would let me override, until Eero found a better connection. I'm guessing that this is data that Eero could use to get smarter about optimizing which device to connect to.
-
The eero system since it’s one mesh system should have the ability to assign a device to a particular AP. In other words it should be smart enough to “Block it from other eeros or beacons if you “assign” a device to a particular especially since you can’t tell a device where to connect. Eero come on help please!!!
-
I also would like to see this happen. Although my technical expertise on networking is very small, I do notice that when I bring my iPad upstairs, it insists on staying connected to the basement two floors away, and the signal according to the eero app is weak.
I reboot the iPad, and it connects... but to the eero on the main floor (again, when there's a beacon on the top floor not 10 feet away).
Why the basement has 3 connected devices (2 of which are two floors away), the main floor eero has 20 connected, and the upstairs has zero... I guess I don't understand why the system wouldn't spread things out more?... especially when the signal strength is weak?
-
The more I think about it, I don't really mind it connecting to a beacon that is really far away... as long as the connection is strong! But if the connection is NOT strong, why would it not try to grab onto a beacon that has a better signal? Maybe that beacon is closer, maybe it's not, but I think for me the main issue is that the connection is good.
-
This situation—regardless of whether or not it's the fault of the device or the router—was responsible for slow HD streaming from my media server and hiccups with airplay streaming.
I resorted to plugging in the media server directly into the eero router, at the expense of increased throughput between the eero and the gateway, and taking my hardwired solar panels offline.
Would love to see this get fixed.
Drew is the Band Hopping setting in the eero beta settings designed to help this?
-
I hope this feature is in development! It remains my sole point of frustration with the system. I have multiple eero nodes in a 3 level home. Devices automatically reconnect (when restarted) to the LAST eero they successfully connected to, not necessarily the strongest connection. This is normally transparent and not a big issue, but has occasionally caused me problems. Now, with Apple Airplay 2, it is a constant problem. Devices connected to different eero nodes have a noticeable lag which prevents them from being used for whole house music. The lag disappears when connected to the same acces point. Control over individual eero and device pairings would fix this, in addition to the other issues commenters have noted in the thread. Thanks much!
-
Look at the votes. Customers want this feature. Why is eero sitting on this for over a year? I'm not a networking engineer so I believe eero what telling us that the device is picking the eero. I'm OK with that. But customers are have issues with that scenario. Why not help the customers problems? To tell us to reboot eeros on almost a daily basis is NOT a fix. Make the feature work in ip reservation area. Pretty simple.
-
I was thinking about the minimal viable product for this request. Based on the prior comments, the major theme was “my device connects to a suboptimal/lower strength eero.” What if the feature was a button that allowed you to “find stronger eero.” Then the user is somewhat removed from the equation and eero can “force” a better reassociation?
-
The eero system already has the capabilities to:
1) detect every device that is connected to each specific beacon.
AND
2) Block any device from eero system.
Would It be possible to block a specific device, from a specific beacon, but not block it from the entire mesh network? Eero already knows everything that is connected to each beacon.
It would force “the device” to find a different beacon to connect to. The current technology employed by eero already has the ability to detect a device, & block a device, combining those technologies to make a better mesh network, would be huge step forward & fix that could be implemented in an app update.
It might not be part of the extreamly sophisticated 4 year overhaul the engineers at eero are currently “working on”, but Drew, how awesome would it feel to write a reply that said “we updated our system with a solution that fixes this issue, we would like to thank you for your patience, and all of your wonderful feedback over the years.”
instead of
“Thanks for your comments & feedback” “we value your input” “you’re super duper important to us” “we take these issues serious” “know that we’re trying” “our radar has located this issue” “technology changes take years and years to happen” “your call is very important to us” “recent changes have made health care more affordable” “don’t hang up, do you suffer from back pain” “press 2 to be placed on our do not call list”