Assign a device to a specific eero
I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it. Wouldn't it make more sense to bind a device to a specific eero? For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away. Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)
384 replies
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I also would like to see this happen. Although my technical expertise on networking is very small, I do notice that when I bring my iPad upstairs, it insists on staying connected to the basement two floors away, and the signal according to the eero app is weak.
I reboot the iPad, and it connects... but to the eero on the main floor (again, when there's a beacon on the top floor not 10 feet away).
Why the basement has 3 connected devices (2 of which are two floors away), the main floor eero has 20 connected, and the upstairs has zero... I guess I don't understand why the system wouldn't spread things out more?... especially when the signal strength is weak?
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The more I think about it, I don't really mind it connecting to a beacon that is really far away... as long as the connection is strong! But if the connection is NOT strong, why would it not try to grab onto a beacon that has a better signal? Maybe that beacon is closer, maybe it's not, but I think for me the main issue is that the connection is good.
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This situation—regardless of whether or not it's the fault of the device or the router—was responsible for slow HD streaming from my media server and hiccups with airplay streaming.
I resorted to plugging in the media server directly into the eero router, at the expense of increased throughput between the eero and the gateway, and taking my hardwired solar panels offline.
Would love to see this get fixed.
Drew is the Band Hopping setting in the eero beta settings designed to help this?
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I hope this feature is in development! It remains my sole point of frustration with the system. I have multiple eero nodes in a 3 level home. Devices automatically reconnect (when restarted) to the LAST eero they successfully connected to, not necessarily the strongest connection. This is normally transparent and not a big issue, but has occasionally caused me problems. Now, with Apple Airplay 2, it is a constant problem. Devices connected to different eero nodes have a noticeable lag which prevents them from being used for whole house music. The lag disappears when connected to the same acces point. Control over individual eero and device pairings would fix this, in addition to the other issues commenters have noted in the thread. Thanks much!
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Look at the votes. Customers want this feature. Why is eero sitting on this for over a year? I'm not a networking engineer so I believe eero what telling us that the device is picking the eero. I'm OK with that. But customers are have issues with that scenario. Why not help the customers problems? To tell us to reboot eeros on almost a daily basis is NOT a fix. Make the feature work in ip reservation area. Pretty simple.
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I was thinking about the minimal viable product for this request. Based on the prior comments, the major theme was “my device connects to a suboptimal/lower strength eero.” What if the feature was a button that allowed you to “find stronger eero.” Then the user is somewhat removed from the equation and eero can “force” a better reassociation?
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The eero system already has the capabilities to:
1) detect every device that is connected to each specific beacon.
AND
2) Block any device from eero system.
Would It be possible to block a specific device, from a specific beacon, but not block it from the entire mesh network? Eero already knows everything that is connected to each beacon.
It would force “the device” to find a different beacon to connect to. The current technology employed by eero already has the ability to detect a device, & block a device, combining those technologies to make a better mesh network, would be huge step forward & fix that could be implemented in an app update.
It might not be part of the extreamly sophisticated 4 year overhaul the engineers at eero are currently “working on”, but Drew, how awesome would it feel to write a reply that said “we updated our system with a solution that fixes this issue, we would like to thank you for your patience, and all of your wonderful feedback over the years.”
instead of
“Thanks for your comments & feedback” “we value your input” “you’re super duper important to us” “we take these issues serious” “know that we’re trying” “our radar has located this issue” “technology changes take years and years to happen” “your call is very important to us” “recent changes have made health care more affordable” “don’t hang up, do you suffer from back pain” “press 2 to be placed on our do not call list”
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My version of this “feature request” is that I have great signal 112mbps download speed, and my TV’s, Rokus seem tlo get only 4mbps download. Clearly can’t watch anything! One erro has 12 devices connected while other nearby eeros only have two devices. Major problem for me....what can I do to help my devices be more distributed and to claim more of the available bandwidth?
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Does Powering Off Secondary Eeros work... and has the Direct Device Assignment issue been corrected?
Apologies to any and all for tolerating my neophyte comments. In switching to a new TV/Internet/Phone company last week the new service provider installed eero mesh equipment. This was my first introduction to the mesh network concept; never heard of it before. Speeds are now super fast (75 TO 90 Mbps now versus 3Mbps) and the eero gives me full signal in the whole house. But I am unable to connect my Ambient Weather Station to the system. It appears that I need to "power off" all the secondary hubs and connect to the primary eeri. Bought a new Ring doorbell too and need to install tonight, but based on other comments above it looks like it might require the same "power off" process and it may not stay connected. By following this process, has anyone had success in 1) getting the device (Ring, or weather station etc) to connect, and 2) have the device stay connected? Technically I don't understand why the power down procedure should be needed, but does it actually work. If its one mesh that has only one network name and wifi password why would these types of devices not connect? The lengthy comments regarding the inability to assign a device to the nearest eero hub seem to indiciate that this is still an issue. Frustrated that all this super-duper new tech doesn't work as advertised, but not surprised. Eero, has this been addressed yet and if not who do customers get you to care?
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a thousand times yes!
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Couldn't agree more. Maybe now that Amazon owns them they'll have more resources to work with...?
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I'm afraid I agree with wonderdadto4's comment that as much as I love my eeros I couldn't possibly recommend them to anyone I know because of the fact that my devices/machines continue to connect to the wrong node. My desktop, xbox and TV are getting 8Mbs from the eero across the house, when they get 50Mbs when I shutdown that node and they connect to the node in the same room.
I'm wondering if this isn't a feature request so much as a bug that Eero needs to fix.
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Another voice agreeing with what’s being said here. Devices far too often connected to distant nodes. I have a 2 level home, 2600 sf per level. 4-5 Eeros providing coverage. I recently switched to 2 orbis, a base and a satellite. Good coverage scross the two levels with devices attaching where you would expect. In this case, less is better.
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Great to see this request in here too! My Chromecast stubbornly connects to an eero that is one floor up, some 30 feet away, instead of the one sitting literally 3 feet from it. Would love the ability to "pin" devices to specific eeros!
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Also glad to see the suggestion here - I'm constantly battling with devices connecting to the wrong Eero in my house. Because of this issue, I'm less inclined to enthusiastically recommend this product to friends when asked. My car routinely connects with the furthest away eero, with the car and the eero app both showing poor signal connectivity as a result. This is crazy, since I installed an eero in the garage specifically to ensure strong WiFi connectivity to the car. At this point, I'm thinking this was a poor product choice.
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Now that Eero has been bought, I doubt if they care about customer satisfaction anymore. We will never see this fixed.
Content aside
- Status Under Consideration
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