Assign a device to a specific eero
I was recently going through my connected device list and noticed I have some of my devices connected to an eero which isn't the closest one to it. Wouldn't it make more sense to bind a device to a specific eero? For example, my Ring doorbell is maybe 10 - 15 feet from the closest eero but it is connected to one upstairs and further away. Not sure if that would cause a QoS kind of issue but for stationary devices I don't see them moving from one eero to another (Nest products, Amazon Echo, Ring doorbell, etc.)
412 replies
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Looks like I was right. This would apply here as well then. Connections to the ideal eero are not possible with this hardware. Eero is a great product and mesh is an ideal concept when the proper configuration is feasible. Either separate the frequencies or update the software to configure devices to utilize fastest speed as opposed to best signal (QoS)
Just installed eero and if I can't separate the Frequencies, I'll likely bring it back. My issue is undoubtedly an eero issue. I don't think I'm roaming at all. I have two eeros wired (2nd floor south room/2nd floor North room) (2700sq ft home/square shaped) and one connected via wireless (1st floor center of home with open floor plan) and I'm constantly connected to the 2.4. This is an ideal placement configuration as I have no ceiling in my living room and it's mounted high up on the wall so it's basically in the center of two wired eeros (main router and 1 wired eero connected via cat6, about a 50ft homerun tested with a fluke networks nettool series II). I can only connect to the 5 if I'm standing right next to either of the two wired routers and it would require that I disconnect and reconnect to the corresponding network. The eero connected via wireless is giving me worse signal than my old tplink range extender which would cut my speed in half on the 5 and still give me 180-190 down. When connected to either wired eero's on the 5 I get 300 down.
If it kept me on the "fastest" network instead of the "best signal"; it would be an excellent product, but without proper roaming capabilities, this option is simply for those consumers that don't know or care what speed they're connected at as long as it works. Since I pay for 300D/30U, certain devices only utilizing 60D/30U is unacceptable.
If you feel I may have purchased a faulty product or if this behavior is not normal then please reply with a solution. I'm well within the grace period to exchange/return the product.
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+1 This feature would be amazing !!
Eero team: can can anyone comment if it's on the roadmap?
I'm having lots of trouble getting Sonos and Eero to work together. Sonos speakers will after time connect themselves to the wrong Eero (one that's far away) and this results in audio drops. After much back & forth with Sonos, their best advice is to use Sonos' own mesh network instead of Eero's (SonosNet) but to get this working properly they recommend plugging Sonos as far upstream as possible (as I have a few hard wired devices this means plugging into a router upstream of the gateway Eero, and putting Eero into Bridge mode, which disables a few features). I'd much rather use Eero's mesh (disable SonosNet) but lock specific speakers to a specific Eero that I know is nearby. I'm sure this is a common problem for devices around the home that don't move a lot, so the feature would be great. Fingers crossed.
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I just bought and installed 2 eero's plus 2 eero beacons. My basement Roku is bypassing a basement beacon for an upstairs eero that is also horizontally farther away (in addition to the obvious vertical distance). I rebooted the Roku and the situation continued as such. Further, when I went next to the Roku with my phone, my phone continued connected to the upstairs eero thus bypassing the basement beacon as well.
As a separate problem, my home computer so happens to be about half between two first floor devices. My Internet connectivity was dropped while working then I noticed that the computer switched from one device to the other.
This is also pretty frustrating for the price tag as the whole purpose of my purchase was to get this seamless pass-off from one device to the other throughout the home. At first blush, I'm not sure whether I improved or not from my previous powerline adapter solution.
Certainly, the feature being discussed here would be extremely helpful.
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I would like this feature also.. Especially for devices that don't like mesh.
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As another example of why this is necessary, I have four Roku Sticks in the house. Whenever the Eero’s reboot (they get a firmware update, I’m testing something for support, power outage, etc) all the Roku’s end up connected to the primary Eero, which is not the best choice for any of them.
it ends up meaning that every few weeks my family thinks the network sucks because tv does t quite work right. I start troubleshooting, realize the problem, and reboot all the sticks.....
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+1. I have the same problem with Ring doorbells that others have posted. There is a Beacon 8' away yet it connects to something much farther away. Smoke detectors, sprinkler controllers, thermostats, etc don't move around the house. So an ability to pin them to a specific eero would help ensure they are getting the best wifi possible.
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Let me chime in to support this request as well. I have 4 Reolink cameras and a Ring doorbell near the front of the house. I have 4 eeros and 1 beacon. Whenever the network restarts (e.g. because of eero update), all these devices connect to whichever eero boots up first - usually the one furthest away. I have 50+ connected devices in my home (about 10 traditional and 40+ IOT). It is impractical to reboot all of these clients every time the Eero network restarts (specially if it happens when I am not there). In the case of the Reolink cameras, usually the ftp server starts getting errors because of the weak signal.
One solution would be waiting for all Eeros to boot (potentially elongating boot time) and then synchronizing on starting the connection process, which would guarantee that the nearest Eero was up and running when the client attempted to connect.
But, as the OP requested, it would be ideal to be able to lock a client to an eero node.
With the ramp up of IOT, this problem will only get worse.
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+1, for all of the same reasons already mentioned. I've also noticed my ethernet connected devices jumping around on my 3 eero (ethernet backhaul) setup... not sure how/why that happens! Loving the system so far :)
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Jeff,
This issue has been reported by dozens and dozens of people 10 months ago on this thread.
thanks
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I’m having the same problem!!!! I reall hope this will be fixed! I love eero!
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I've noticed something that might be a cause for incorrect assumptions in this thread, but also potentially a source of bugs within the Eero system. I'm writing because I know I have the issue in this thread, where devices connect to a sub-optimal Eero on network restart, then won't switch to a better Eero as it comes back online. Nonetheless, the below might be helpful or informative.
I use a wifi analyzer app for on my phone, which shows which Eero I'm connected to. The Eero app often shows my phone connected to a more distant Eero that would make for a poor choice, whereas my Wifi analyzer app seems to show the correct one that I'm actually connected to. My wifi signal strength (on the phone) and speed test agree with the analyzer app (good connection, fast speed, for a nearby Eero). It seems the Eero app is simply wrong or using old information. Interestingly, it shows that the connection to the distant Eero unit is poor, which would be correct, if it were actually connected to that one.
These errors seem to occur even after power-cycling, as I've found with my IP cameras when I power-cycle Eeros to attempt to get a better connection.
As I mentioned, none of this is to disagree with this feature request or deny that it would solve problems. I just want to highlight that you can't always trust what the Eero app is telling you. It also might be useful to the Eero team to know that the app doesn't always even know where devices are connected, so any attempt to manage connections by power-cycling or any other approach is compromised.
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I have a Yamaha receiver that only supports 2.4 GHz and have found from experience that AirPlay only works without pauses when the receiver connects to an eero that is farther away but has a "line of sight" through a wooden floor and, perhaps more pertinently, typically has few devices connected to it. I'd love the ability to flag a specific eero as preferred for an individual device.
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I too have also experienced many of these exact same issues and think that a feature to permanently assign a device to a specific eero would be very beneficial.
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I would like to second the request to have the ability to assign devices to a specific Eero. I have experienced slower connection speeds running 3 Eero pro's than with running just two as I feel devices are trying to connect to a unit which is not closest. i.e. I would like to assign all of my entertainment devices to pull from the unit next to them not an upstairs unit. I would like my office devices to pull from the unit in the office, etc. Thank so much
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Picture 1: wired into remote Eero = 126 Mbps
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Picture 2: Wireless to Eero = 70 Mbps
Content aside
- Status Under Consideration
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