EERO compatibility with smart-plug devices?

Hi - I just installed my EERO system.   The iHome SmartPlugs I have (2) don't seem to be able to connect to this network.   Does anyone have recommendations for compatible smart-plug devices?  Thx!

50replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I'm curious if Eero has anything to add to this thread.  I have 5 Eero Pros in my house and spent 3 hours trying to get two simple wifi plugs integrated into the network.  I used a Samsung S9, a Google Pixel 4 and then an iPhone 6 to try and set up.  None of those phones worked so I figured out that under troubleshooting in the Eero app you shut off 5ghz for 10 minutes for trouble shooting connectivity.  I tried that to no avail so I disabled band steering in Labs and that seemed to work well enough to allow me to register the devices in my app.  However, once 5ghz came back online the devices are now not connecting to the network.  Very frustrating.

    • LietKynes I am having the same problem trying to connect my new Kasa smart plugs. I had no issues with installing and connecting a dozen Kasa switches but for some reason I cannot connect the smart plugs. I keep getting the message that I don't have internet which is totally wrong. 

Like2 Follow
  • Status Answered
  • 1 yr agoLast active
  • 50Replies
  • 8238Views
  • 28 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support