
Feature Request: Remove/Boot Devices Recently on your Network
There should be a way to delete Devices that are listed in Recently on your network section. Also have a date and time stamp of the last connection.
Why? Several reasons:
- Guest users clutter up the list (sometimes they are just one-time users, no need for them to hang around that section)
- Unknown devices pop up. They are probably legit or it might be someone that has access to your wifi password.
- Date and Time stamp helps identify the guest users devices or suspicious activity
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Hey everyone!
Forgot to update here, but we recently added the ability to see when a device was last on a network. It will only be visible for devices that are found under the section Recently on your network.
I don't have any updates to share on the other requests at this time, but if we look to implement them, I'll be sure to let you know 😀
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Hi everyone --
I have changed this request from Completed to back to In Review. After reviewing the majority of the discussion taking place here, while we have implemented the request of a time stamp, the bigger request here is the ability to remove devices from the Recently on your network list.
Removal of the devices from this specific list is one request, but the ability to actually be able to revoke one's connection is another. For that feature request, please see the following post from rhalibur :
https://community.eero.com/t/m2m26a/feature-request-management-of-connected-users
Thanks!
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DMcWetty —
That definitely shouldn't be the case. Could you please contact support so they can take a look and file a ticket if there is a potential issue here?
Please send an email to support@eero.com and include the screenshot as well. We will be able to take a deeper dive into what is happening here.
Thanks for your patience and understanding!
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I would also like to see this feature.
One other item I noticed is a Wired device that is shutdown/offline continues to show in the Currently on your network list. Since the device is shutdown, it shouldn't still show connected. I know WiFi devices will drop off when they're no longer connected on the eero network. Wired should work the same.
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Hey KeithG —
Thanks for chiming in here!
With regards to the wired devices showing as connected while off, despite not being powered on, there is a chance that the Ethernet port on the device is still active. There is also a chance it the device is in some form of power save mode vs. actually being powered off. You can test this by pulling the power connection on any troublesome devices to see if it changes the state in the app.
In the end, it really varies based on the client device. If you'd like, you can reach out to support@eero.com and our team can take a look and shed a bit more light on what is potentially going on.
Hope that helps!
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Jeff C. Thanks. The device is a MacBook Pro Retina with an Apple ethernet to Thunderbolt adapter and it wasn't and still isn't plugged into any power source.
I was testing an ethernet port on the 2nd eero device in another room to be sure it would connect the device. When the test was completed, I unplugged the ethernet cable from the eero and Mac; then shutdown/powered off the Mac. It still shows in the Currently on your network list while the WiFi entry for that same device shows correctly under the Recently on your network list.
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Jeff C. No worries. I just got off the phone with Support and was told it's an issue for others too and a ticket was already opened for it. I mentioned I knew it is not an issue with the eero devices but rather just a feature I would like to see to remove items from the lists within Connected Items in the mobile app. Thanks for your quick replies!
I assume the real fix instead of a feature is to enhance the app to move wired devices out of Current and into the Recently list if they're no longer connected. 🙂
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This feature request coincides with mine. I strongly agree that this feature should be added. Please see this for additional enhancements to it.
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Hi everyone —
Thanks for your continued interest and feedback in this feature.
With the release of eero app version 1.5.3, we have introduced device blocking! You can now block any device on your connected or recently connected device list, restricting it access from your network's internet.
You can find out more at this help center article.
Thanks again!