Feature Request: Ability to Hide the Network
I have always hidden my network as an added layer of security. Almost all wifi routers have this feature. However, when I switched to eero, I cannot find this feature. I emailed support who confirmed that this feature is missing. I'd like to request this feature in a future update.
I totally agree with this request. You cannot justify saying it does not secure in anyways. In today’s world of having multiple networks at home, this feature is definitely required. I am waiting for EERO to provide this basic feature to hide SSID. Almost every router out there supports this feature.
Years later and still no way to Hide SSID?
I just bought and set up an EERO mesh network. I can't believe it lacks the ability to hide the primary network's SSID. Just about every reputable router out there has that feature. There is plenty of banter in this thread on the topic. I think Moozilla2 nailed it with "do you lock your doors at night?" The EERO mesh network worked well, but not being able to hide the SSID is a deal killer. I'm removing it and returning it to Amazon.
Just to include my two cents, my wife and I have been using hidden networks for years and it works great, even with multiple access points in our house before we switched to eero. The main reason I like it is because when we have guests come over, they only see the guest network which has a very easy to remember password. I can just say “the password is…” and they can connect. No confusion and extra effort. I like the setup process of the eero very much, but I’m considering returning because I miss the ability to hide our main network - it’s just convenient. The primary takeaway here is it seems a lot of paying customers want it and it’s a trivial feature - seems like a wise business move to listen to the consumers of the product. Is anyone aware of competing mesh Wi-Fi products that support hidden networks? If so please share. Thanks!
I am clearly not a huge Securiity expert, but I been using Hidden SSID for years. What needs to get done to add this feature? Technology is already there, all I am asking is to give us the feature that we are accustomed to using. I just purchased my Eero with 4 devices, and after setting it up and learning that I cannot hide the SSID, is definitely enough to return everything. I rather save $900 and not be told what I can and I can't do with my investment. Not Happy!!!
This is ridiculous. I'm on Frontier Fiber. I am forced to use the supplied Eero router as a gateway, and I have my own router (Synology) and mesh plugged into the Eero. That's acceptable although not optimal. What isn't acceptable is there is no way to turn off Wi-Fi on the Eero router, so it interferes with my much more complex (and capable) Synology wired and wireless mesh, and all the 40 devices I have connected to it at all times.
Just give me a toggle that I can turn it off with. I can't even opt to not set up Wi-Fi when setting up the Eero from scratch. Also, no ability to hide my Eero's Wi-Fi SSID. These are basic capabilities that every router has had since Wi-Fi was first available.
The only other possibility I can think of is to buy a small Faraday cage to put the Eero in so that its Wi-Fi doesn't interfere with my own router's Wi-Fi and mesh.
You got to wonder how this company stays in business after 5 years of ignoring basic router design. Same as above I am forced by my ISP to use this router as gateway... and I have my own router... better... more secure... etc. However, same as above I have no option to hide the SSD, nor turn off the Wi-Fi, nor to use my own router, etc.
Lets start an eero Farady cage business to fix this issue once and for all.
*Long post/wrote a book* Basically as a person who works in networking and security I'm okay with this feature not being included. Large IT companies that charge several thousands per month per client do not care about hiding SSIDs at all. Complex Passwords is FAR more important and even then nowhere near as important as having a security layered approach (EDR, MFA on every PC/Router, Network Monitoring, DNS filtering, etc)
I was curious to see this thread mainly because the "Not Planned" caught my eye, and thought it was actually cool to see this vs. having redundant posts going nowhere, but oh boy... The most complaints I've heard from clients were features that Eero "lacked" were Hiding SSID, MAC Filtering, and WPS, but these either don't matter or are a vulnerability.
I would not consider myself a true expert level since I don't actually write code for network devices or do pen tests myself, but I'd like to humbly contribute my thoughts on this. (I hope someone may find this useful).
Having installed over 3K units on this brand alone and several more other brands. This is not an advanced router and I don't believe it ever will be, but that is a good thing..it just works and it does it very well. I too would like to see some more advanced features because I personally own one. However, this feature is basically useless and provides a false sense of security similar to MAC filtering. I relate to people's thinking that these are security features, as I too thought this when I had my first router in middle school, but once I actually tested these features, I realized how like many experts had told me..."they do nothing, focus on other security".
In EVERY single case I've ever come across for residential use and very small offices, hiding the SSID was never justified from a technical perspective it was just stubbornness. It would cause issues with devices later down the road. (I've also never had any issues with hiding my own SSIDs during testing though). This would cause the client to spend extra money on labor for troubleshooting. In probably 99% of the time we ended up reverting the SSID to broadcast the name again, and the 1% was just stubborn people that still used weak passwords in other areas.
I think hiding the SSID should not be considered a "security" but simply just an option/feature in other brands (not Eero). The analogy of "locking your door" is not equal to hiding your SSID. Locking your door would be more like having a password, and adding a complex password is more like having a better quality door lock (See Youtube videos about lock picking and you will be amazed).
Although I believe that some people may never change their minds for reasons of their own, I think that for many others they would change their mind about how little this matters if they knew or see how cracking WiFi encryption keys work. A few youtube videos should change your mind. Please watch some.
It is very common for kids learning how to hack that will attempt WiFi cracking and like others here have mentioned, it is not about guessing. The entire SSIDs near you will simply appear and their is no "low hanging fruit" here. A person will either target a funny name, someone they know in their neighborhood or even a hidden SSID because "ooh they think they can hide from me". Cracking a wifi password can be done in seconds, minutes, hours, days, or even months, but it will be cracked eventually. The only ones trying to crack your home's wifi password is your neighbors and not people on the internet.
I suggest that if you truly care about your home's security as much as hiding your SSID choose a random complex password of at least 12 characters and change it every few months. But then have the major inconvenience of sharing that with family and entering that into each device every few months. It's overkill but it will ACTUALLY stop hackers from that entry point. This is still likely not your weakest link in security though.
This would be a beneficial feature. My neighbor is always stealing my internet. So far we’ve changed to private everything and he’s still sitting on top of our house, changing our algorithms to his. We’ve been complaining about it for years with no help. They are currently on an objective to destroy everything in our home. Please add this feature. Thumbs up!
I don’t want to hide the ssid for security. I want to hide it because one of my networks is purely for my smart home devices and I don’t want to coo fuse guests in our rental property with another network name to wonder about. There is no reason not to allow hiding. Lectures about security are valid but don’t cover all use cases. There is nothing less secure about ALSO allowing hiding of ssids. Please add this feature.
Could we please implement this feature? I have my own mesh network, which is wired to the Eero. Therefore, I would like to hide the Eero SSID and only keep the mesh network's SSID visible. This should be very basic function.
I would also like to request this feature - thanks.
- Status Not planned
- 2 mths agoLast active