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Wired Devices

Just installed a new Eero system and it seems the majority of my devices I need to attach with an ethernet cable will not connect.  Wifi is fine and I am getting great speeds.  My biggest issue is my HIVE home hub which can only be connected via ethernet.  Although the Hive hub shows its connected it will not work.  Any reason why my wired connections wouldn't work (I have tried ethernet cables directly to Eero router and also to switch) Anyone got any experience of this ? ? 

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  • Is your topography MODEM -> Eero -> Switch -> other devices?

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      • ddixonuk
      • ddixonuk
      • 3 mths ago
      • Reported - view

      txgunlover by topography I take it you mean how it’s set up, yes I have tried all setups but essentially yes modem to Eero to Switch. I have tried the Ethernet connection from the hive hub direct to all of these with no joy 

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      • txgunlover
      • txgunlover
      • 3 mths ago
      • Reported - view

      ddixonuk It can't be essentially, it must be specifically modem -> eero -> switch -> hive hub.  Is your eero acting as the gateway or is it in bridge mode?  Is your modem in bridge mode?  

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      • ddixonuk
      • ddixonuk
      • 3 mths ago
      • Reported - view

      txgunlover oops sorry. Modem in bridge mode, eero as gateway. Switch connected to eero. 

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      • txgunlover
      • txgunlover
      • 3 mths ago
      • Reported - view

      ddixonuk All I can recommend is call support if you've changed cables, etc.

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  • Anyone have any other ideas here? I am getting no response from emails to support. 

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  • 3 mths agoLast active
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