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Slow speed with gigabit and eero 6 pros

Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros, one in garage and one on back porch.  Cannot get anywhere near the gigabit speed that the app shows from the modem (940 down, 400 up).  The max I can get on wifi is usually 50-100 on any number of devices including iPhone 12 pro.  Wired connections to Apple TV or computers connected to peripheral 6 pros ranges from 25-100 down, if lucky.  I have restarted and reset everything multiple times including rebuilding the network, always ends about the same.  This is similar if not slower than I was getting on just eero pros alone previously.  Suggestions?

143 replies

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    • cMoo92
    • 2 yrs ago
    • Reported - view

    What's the square footage of your home?

      • rymccart
      • 2 yrs ago
      • Reported - view

      4200

    • StarTeck7
    • 2 yrs ago
    • Reported - view

    Hey rymccart thanks for reaching out- I would love to help you get this issue resolved. I went ahead and sent you a DM.

      • GRAYGOOSE
      • 2 yrs ago
      • Reported - view

      StarTeck7 wanna help me out too?

      • Azndude
      • 2 yrs ago
      • Reported - view

      StarTeck7 what was the resolution for the problem because I have the same problem. Thanks.

      • clinton
      • 2 yrs ago
      • Reported - view

      StarTeck7 Hey, StarTeck7. Since many customers seem to be having this issue, it would be awesome if you'd post the resolution publicly instead of via DM. Thanks!

      • renz0g
      • 1 yr ago
      • Reported - view

      StarTeck7 I'm also having this issue, what was the resolution?

      • bradium
      • 1 yr ago
      • Reported - view

      StarTeck7 I have this problem too. My old Orbi Wi-Fi 5 mesh system was twice this fast. Somethings not right with these things. I wish I would have done more research before investing.

      • drew_vinson
      • 3 mths ago
      • Reported - view

      Having the same issue and would love to know how to fix this. 

       

    • Joffice
    • 2 yrs ago
    • Reported - view

    I am having very similar issues. Brand new setup. Gig modem. 6 eero 6 pros all hard wired. 100-110 devices. 6500 sq feet. Hardwired devices get 400mbps. Wireless get 80-100. Speed test shows 940 down 40 up. Very disappointed with speeds, lack of desktop interface and inconsistency in activity reporting. Have a few more weeks to return product but would prefer to work through issues. Can someone contact me pls. 

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak I don’t know where to begin on how to counsel you as to what kind of performance should you expect out of the industry leader Wi-Fi mesh company when you were not using them as Wi-Fi mesh components and just using them as range extenders. It would be more cost effective to buy Xfinity pods and actually benefit from their remedial Wi-Fi mesh capabilities then to absolutely cheat yourself out of the wonders of Wi-Fi mesh with your Eeros because they’re being used as access points which voids them of behaving like a Wi-Fi mesh net work. I’m absolutely crushing with my giganet internet and my new Eero 6 pros Wi-Fi mesh net work as I recently upgraded from the 2nd Gen Eero pros that would absolutely crush your isp speeds if you are 400mb capped atm.

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Joffice I’ll make a gentleman’s bet with you where no money shall change hands, but I’m 100% certain you have too many Eero Pro 6 routers and I’ve 100% confirmed after 200 hours of experiments that you are creating too much RF interference which will desimate your WiFi download speeds. My suggestion unplug 4 out of your 6 Eeros, always need the main gateway router, then stand in the vicinity of the additional active router and run ookla Speedtest.net APP on your phone. (Found them to be most reliable overall 24/7). Every Speedtest you run requires a minimum of 2 runs at each new location. I believe it’s mostly determining your max link quality capabilities on the initial test, but implements the higher WiFi link speed to your device for your round 2 test (3 times to be safe iMO). Also, turn WiFi off and back on your phone after unplugging and plugging in a new Eero location because your phone will try to link to your still on main gateway router when enroute to your next test station. And it can take a while sometimes to “shake” that main gateway WiFi connect and it’ll pooch your speed tests for a while and/or really piss you off standing next to an Eero 6 pro BEAST and pulling down pedestrian 2.4G WiFi DL speeds cuz your gateway router still has your phone’s WiFi lock down before the mesh hand off occurs with your proximity Eero. I also theorize that multiple speed tests from static locations allow the Eeros to perform some of their antenna beam forming magic to stabilize and boost test speeds for greater throughput accuracy

      • Brian_Kazmierczak
      • 2 yrs ago
      • Reported - view

      Jamesshire I am using them as a mesh network now, and my kids PCs, which are wired with cat6 are still restricted by the gateway to about 40 to 80Mbps. When I use my cable modem as the gateway i achieve the 400Mbps that my plan from the ISP allows. The reason I used them as APs first is because I did not have time that week to switch out my gateway and reconnect all devices, so I used them as APs for a couple weeks until I had some free time to make the switch. I am trying to see why using it as a gateway kills my LAN devices, all wired in cat6 and on a gigabit switch which I know is not the limitation, as it works at full speed anytime Eero Pro 6 IS NOT the gateway.

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak is your gateway eero plugged into a switch and your modem also plugged into said switch? If so I recommend a Cat6 direct connect into your modem, sounds like a combo router, with it in bridge mode. Good luck

      • Brian_Kazmierczak
      • 2 yrs ago
      • Reported - view

      Jamesshire Hi. Modem to Eero to Switch and modem combo on bridge mode. That’s how I have it. It’s a strange problem. I was a network engineer for a manufacturer before I got into software, so I’m 99% sure it’s setup properly. I used to be a CCNA (back in the day)  I am coming from ubiquiti APs on my network as APs with modem/router as gateway. I wanted to secure+ features for my kids, but it’s killed hardwired LAN performance when accessing the internet. 

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak this situation sounds almost identical to when you have something on your network broadcasting as a DHCP server trying to assign Internal IPs. Thoughts?

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak oh yeah are ANY of your hardwired Eeros WiFi’ing okay or not all?

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak do you have another static IP and diff subnet/domain piggy backing inside your network?

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak I’ve seen bloody printers DHCP before LOLZ! Imagine the fountain of expletives that ensued? WHY IS THIS ON BY DEFAULT!!!!!! Hahaha 

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak oh yeah, not to insult your intelligence and experience. But many of these modem/router combos have built in Ethernet ports but only one will work properly in bridge mode.

      • Jamesshire
      • 2 yrs ago
      • Reported - view

      Brian Kazmierczak bro if you wanna voice Comm this I’m available and maybe we can brain storm cuz I’m VERY intrigued by your conundrum and I’d love to help you find a resolution to this Charlie FoxTrot purely out of curiosity and I can add this experience to my “tool bag” jimshire@pacbell.net and I can drop you some digits 😎

      • Brian_Kazmierczak
      • 2 yrs ago
      • Reported - view

      Jamesshire Only DHCP server is Eero right now, assigning 192.168.0.x network. I even moved  the  subnet mask to 255.255.255.0 vs 255.255.252.0 that Eero does by default. (i dont need a 252 subnet...)

      • Brian_Kazmierczak
      • 2 yrs ago
      • Reported - view

      Jamesshire i moved my hardwire Eero AP to WiFi Mesh to see if that was an issue. Now waiting  for my kids to test  on PC to see.

      • Brian_Kazmierczak
      • 2 yrs ago
      • Reported - view

      Jamesshire I used port 1 first, then moved to port 2. its a 4 port switch on the back. crazy part, it seems to be ok with a reboot, then slowly dies out over a day or so. (I have found many people online with the same type of issue)

      • Brian_Kazmierczak
      • 2 yrs ago
      • Reported - view

      Jamesshire I may take you up on that, my kids are not home now, so I dont have access to their PCs  and  I have a lot of work to get done today. (I am prepping for a new HPE Alletra full NVMe SAN in our datacenter... VROOM) Might be later this week, as this is not my top priority, more of a WTF is going on here situation.

Content aside

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