
Slow speed with gigabit and eero 6 pros
Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros, one in garage and one on back porch. Cannot get anywhere near the gigabit speed that the app shows from the modem (940 down, 400 up). The max I can get on wifi is usually 50-100 on any number of devices including iPhone 12 pro. Wired connections to Apple TV or computers connected to peripheral 6 pros ranges from 25-100 down, if lucky. I have restarted and reset everything multiple times including rebuilding the network, always ends about the same. This is similar if not slower than I was getting on just eero pros alone previously. Suggestions?
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I am having very similar issues. Brand new setup. Gig modem. 6 eero 6 pros all hard wired. 100-110 devices. 6500 sq feet. Hardwired devices get 400mbps. Wireless get 80-100. Speed test shows 940 down 40 up. Very disappointed with speeds, lack of desktop interface and inconsistency in activity reporting. Have a few more weeks to return product but would prefer to work through issues. Can someone contact me pls.
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rymccart, did you get a resolution to this issue? I am having the same issue. I have two eero pros online with three eero six pros. The new sixes get the exact same performance as the previous gen. I have gig internet as well and all eeros are hardwired. I would have expected that my wifi 6 devices I connected to them would have gotten at least 500MB of speed. Things feel sluggish on the network so hoping the support team shared something with you.
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I was getting ~80mbps via WiFi and even when hardwired directly to the eero pro 6. Returned the eero and purchased the Netgear Orbi. Now WiFi download speeds are around 550mbps and hardwired I've gotten up to 850-900mbps.
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The band steering suggestion seemed to help with wifi but still not getting anywhere close to a gig (maybe half that with band steering on). What’s even more upsetting is that my hardwired machine on the primary eero isn’t even getting more than 500 Mbps. I could easily get 800/900 on that machine with the gateway thing I was renting from Comcast.
I just hooked up the eeros today so I won’t give up yet but would love to get some help/advice from anyone who’s figured something out. Definitely should be getting close to a gig with Ethernet so don’t understand what the issue is with that.
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I’m having nearly identical issues as you, word for word. Same gig internet, testing high on modem, yet getting 25-100 MAX WiFi speed. Sometimes it even drops as low as 5-10. It’s been happening for months, and I can’t figure it out. Driving me nuts. I waited for the eero 6 pro to come out thinking I’d be getting the newest / best hardware, and been nothing but problems.
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reading through all those posts here, it's interesting how everybody just talks about the square footage of their homes and completely ignores that every of those cases are different. Every house has different factors, like for example what walls do you guys have: Plaster, Stucco or Sheetrock? How many bathrooms? {bathrooms are tiled, some with even granite), What do you use for heating the house? etc. All those vectors are important for installing wifi :) Do you live in a highly congested area in the city or do live off the land? PM me if you have questions :)
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Fixing most home Wi-Fi problems doesn’t have to cost a lot. A basic mesh system can provide reliable Wi-Fi coverage in jcpenney kiosk most homes without costing more than $250. If the speeds you’re getting from your ISP are 300Mbps or less, there’s no real need to buy anything more.
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Try and Upgrade all your Ethernet cables to Cat 6 with specific emphasis on the Eero connected to your modem and network switches/backhauls. That dramatically improved all my hardwired and Wi-Fi download speeds averaging +50% boosts. Cat 5e patch cables are very common but they top out at 1Gb/s, versus 10 Gb/s for Cat 6, and if they aren’t perfect quality (none of mine were) they will dramatically decrease your peak DL speeds. I focus mainly on download speeds because the majority of us have asymmetric Internet connections. The Ethernet ports on our Eero Pros are in theory max 1 Gb/s and they’re connected to our Gb/s+ modems but reaching 1Gb/s, and above, download speeds isn’t physically possible because of throughput “overhead” limitations which prevents all devices from reaching their “theoretical” max speed limits. I believe the Pro and the Pro 6 have identical Ethernet ports, but my new Pro 6 will be here tomorrow when I’ll be able to confirm or deny that. I’m currently maxing out at 949Mb/s download with my Eero Pro 2nd Gen via the Eero app’s internet speed test. My Wi-Fi speeds max out near 600 Mb/s and my wired devices max out around 850 Mb/s when IVO my wired backhauled Eero “satellite” routers. I use Motorola “MOCA” Ethernet adapters to accomplish my Eero routers’ wired backhauls, MOCA uses cable tv coax commonly found in a house’s existing cable tv wiring as Ethernet cables, and these adapters max at 1Gb/s “theoretically”. My wireless backhaul Eeros average 300Mb/s Wi-Fi DLs. Haven’t tested wired DL speeds at my Eero gateway Router, that’s physically connected to the modem and a MOCA adapter, because both ports are occupied. So beyond all the tech speak I’ll make it simple: First, I highly recommend upgrading all of your Ethernet cables to Cat 6 as that can only help you and not hurt you provided you’re using good quality cables. Secondly, seriously make an effort for wired backhaul connections between your Eero routers as that alone boosted my network speeds by a minimum of 100% as I physically discovered. Good Luck
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I have two EP6 access points 60ft apart. I have 400/40 internet.
I have a system connected to the non-router connected EP6.
Wired to that EP6 I get 70Mb
Wireless to that EP6 I get 35Mb
Several days ago, I rebooted the EP6s and my desktop and I got 417Mb wired and 200Mb wireless...now I am getting less that 25% of that wired! Something is not right with the mesh...why the degradation?
Why do we not have the ability to see a map of the mesh and the current backhaul (wireless or wired) throughput? Seems pretty important to understand where the issues are. We should have better reporting available if we want so we can troubleshoot.
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I upgraded from 3 eero 5s to 3 eero 6 pros 3 weeks ago. They are all wired into our Gig Ethernet that runs around the house. I have GigaBit internet from AT&T. Immediately my internet speed dropped by 10x with the new eero 6 pros. Screenshots to illustrate my point. I contacted customer support at eero over email 2 weeks ago but no answer. I just have a few more days to possibly return these. Is this issue fixable? Can support contact me?
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I am constantly rebooting my Eero Pro 6 gateway. Speeds go from 420Mb to 82Mb after a few hours, even on the speed tests. I setup my Eero Pros, hardwired as only access points at first, no gateway and did not have a problem. I am hoping this is resolved in 6.6. My kids PCs are wired with cat6 and now only get 50Mb vs the 400Mb they were getting before. This clears up with a reboot for a few hours, but then back down. I am using the cable provided to me from Eero between my ?Arris? modem and Eero Pro 6. Then I am wired down to a gigabit switch and out to the rest of my home.
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Did you ever figure out the issue? This has to be an eero problem of this many people have the same issue…
i have an 800 sf home, 800! Same issue…
i started with 1 eero pro 6 in the center of my house. Did all of the trial and error / resetting / testing you can do when you have internet problems… I called xFinity, which is the Internet I HAD… never could fix the problem… i would get dropped zoom calls in my office, and my down load speeds never pass 230 when in supposed to get 1000… ON NO DEVICE, mind you I have a new iMac with M1 chip, iPads with M1, iPhones Apple TV’s and 2 MacBook pros with M1 chips… also 2 Xbox series x… needless to say, it is not the devices… nothing gets more than 200…
I’ve tried resetting my router and connecting 1 device at a time, thinking maybe it’s how many devices I have, no change… i moved my eero pro 6 to my living room, nothing. With all of the hype everyone talk’s about these errors I figured there’s is no way it’s the router. XFinity came out to check my Internet, they said there’s is no issues. (My eero pro 6 is getting 900 something with a direct connection so I believe them…)
i decided to switch Internet though just in case because people I know say they had issues with xFinity before switching to Wow! where all their issues went away… i switched to Wow!…. Same issue…
now frustrated, I decided to throw a hail Mary! I went out and bought two more eero pro 6’s… placed one in my living room and another in my office…
connected the second first… connected, one my iMac … same issue… connected the third eero pro 6. Tested my iMac, (which is little 1.3 ft from my Eero pro 6 …… still 186 download…
these eeros are a waste of time… with all of the things I have tried, there’s is literally nothing else you can say that I haven’t done…
Not enough eeros? It’s 800 sf for crying out load! too many errors? Did you forget how I got there? Already tried 1 (and two) until I worked my way up to three…
this is ridiculous…
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I am really sick of this, I just got this system and so excited to use it, speeds are AWFUL. I have 3 eeros and fiber 1gb/1gb from service provider. Hardwired into the eero I get a consistent 940+ everytime. Wireless anything is is anywere from 2 - normally 60, but always less than 100. Has anyone found a solution for this garbage? I am sending it back Tuesday if I can't get it fixed. I had google home mesh that was working absolutely fine, and wanted wifi6 but this system is failing me big time.