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Slow speed with gigabit and eero 6 pros

Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros, one in garage and one on back porch.  Cannot get anywhere near the gigabit speed that the app shows from the modem (940 down, 400 up).  The max I can get on wifi is usually 50-100 on any number of devices including iPhone 12 pro.  Wired connections to Apple TV or computers connected to peripheral 6 pros ranges from 25-100 down, if lucky.  I have restarted and reset everything multiple times including rebuilding the network, always ends about the same.  This is similar if not slower than I was getting on just eero pros alone previously.  Suggestions?

142 replies

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    • BF22030
    • 1 yr ago
    • Reported - view

    Same issue here. I get 900 wired, and around 200 down and 130 up wireless. 6000 sq ft house with three eeros, one in the basement, one in the main floor (wired to router), and one on the top floor. 

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 all wired Eeros? If so what Cat type. Cat6 minimum and throw away any Cat5e on your network IMO. Lemmie know

      • cMoo92
      • 1 yr ago
      • Reported - view

      Jamesshire Cat5e will do just fine with gigabit, but that’s not to say there isn’t an issue with an existing cable. Trying with a different cable is always a good idea when trying to troubleshoot these kinds of issues.

      • Jamesshire
      • 1 yr ago
      • Reported - view

      cMoo92 sorry no. Cat5e theoretical throughput max speed is 1gb. I’ve never found a Cat5e that even came close to those numbers. And I’m insulted that you didn’t Google Cat5e yourself and read all the complaints before insulting me……

      • cMoo92
      • 1 yr ago
      • Reported - view

      Jamesshire I’m not insulting you, I’m just disagreeing with your opinion. I know very well how Cat5e functions. I manage several office networks with thousands of devices on them. The majority of the cabling in these networks is Cat5e and gigabit speed works just fine. I’m not saying this to brag, but rather to show I have plenty of experience and expertise when it comes to understanding how Cat5e works.

      • Jamesshire
      • 1 yr ago
      • Reported - view

      cMoo92 must be nice to be the exception to the rule guy who’s argument is solely based on your opinion. That’s why I suggested researching and to not just take my opinion about this….

      • BF22030
      • 1 yr ago
      • Reported - view

      Jamesshire - one is wired directly to the router with whatever cable it came with, likely cat6. The other two are wireless, just plugged into power outlets. 

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 wireless is a no go if you expect performance. I’m going to assume you’ve got cable tv coax already wired throughout your structure? MOCA adapters !!!!! Bam! Use them as wired Ethernet, but make sure you use Cat6 jumper from the MOCA adapter to your Eero to create your wired backbone. DirectTV cabling is cool as long as it’s not active cuz MOCA and them don’t jive. Motorola (IMO) make the best 1gb throughput adapters and the Eero’s Ethernet ports are 1gb

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 oh yeah, assuming you are a cable internet user connect your first MOCA adapter with the coax currently plugged into your cable modem and then use a high quality coax pigtail from the MOCA “device” output nipple to your cable modem. This will avoid the necessity of buying a MOCA rated coax splitter and all splitters degrade your signal unfortunately.

      • BF22030
      • 1 yr ago
      • Reported - view

      Jamesshire -The FIOS router does not have a coax connection. That exists outside my house, with cat6 from the box to the router inside my house. 

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 okay then you Cat6 into the fios, use the 2nd Eero port into a switch and find a coax popping out of the wall or floor from cable tv or DirectTV (DirectTV can’t be active) and you connect your MOCA adapter to said coax and Cat6 it to your switch. Then find coax near other Eeros ( obviously need to be same coax network your primary MOCA is on) then connect coax to MOCA #2 and Cat6 into your 2nd Eero , rinse repeat. That was brief lemmie know if too brief and confusing.

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 my MOCA life. I’m in an old RV carport turned enclosed garage when I bought the place. Now it’s a professional level movie theater, NOT HOME THEATER, and it’s all MOCA powered Eero Pro 6 ( which is not “mounted” in a flattering location I might add at the moment). I’m about 12 feet away sitting on a couch in line of sight, and the eero is sitting above my entry door lolz.

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 my 2nd test same spot

      • BF22030
      • 1 yr ago
      • Reported - view

      Jamesshire 

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 see that little white speck above the door? There’s my Eero Pro 6 as proof. That’s a HORRIBLE HORRIBLE location , but things are too dynamic in here to put it anywhere else atm where it would be safe from harm.

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 getting pinged by ya, but no message….

    • BF22030
    • 1 yr ago
    • Reported - view

    You’re saying that I need to buy three coax to Ethernet adapters and plug the units into the coax outputs in the walls?

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 I have 3 Eeros thus 3 of these Motorola adapters MM1000 MoCA ADAPTER perhaps pasting into Amazon and seeing them will help?

      • BF22030
      • 1 yr ago
      • Reported - view

      Jamesshire This is becoming an expensive proposition! I thought just the eeros were needed. This is another $200 for the adaptors. Thanks for all the info! 

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 soooooooo, what happened wuz……..I was on the MOCA train before its popularity……I got my first 2 pack for $89, and 3rd for like $48. Now there are Amazon Warehouse open box deals sometimes and EBay has some interesting deals, but sadly the words getting out and they are only getting more expensive over time. The whole Supply/Demand thing. People are starting to realize that all these TRUE mesh systems suck without a wired backhaul. It’s a reality that just is. Orbi was impressive during my testing but it wasn’t true mesh therefore certain desirable qualities weren’t available. But I’m here to tell you that a wired backhaul will queue the angels down from the heaven lolz. Wireless backhaul will be a superior access point/range extender system with much less throughput loss and latency as it is greatly superior to that tech. But to kick the tires and light the fires ya gonna have to wire them bad boys and it’s bloody amazing!! 

      • Jamesshire
      • 1 yr ago
      • Reported - view

      BF22030 but know this: you possess the industry’s BEST true WiFi mesh system on the market: 

    • Adrian93box
    • 1 yr ago
    • Reported - view

    Did you ever figure out the issue? This has to be an eero problem of this many people have the same issue…

    i have an 800 sf home, 800! Same issue…

    i started with 1 eero pro 6 in the center of my house. Did all of the trial and error / resetting / testing you can do when you have internet problems… I called xFinity, which is the Internet I HAD… never could fix the problem… i would get dropped zoom calls in my office, and my down load speeds never pass 230 when in supposed to get 1000… ON NO DEVICE, mind you I have a new iMac with M1 chip, iPads with M1, iPhones Apple TV’s and 2 MacBook pros with M1 chips… also 2 Xbox series x… needless to say, it is not the devices… nothing gets more than 200…

     

    I’ve tried resetting my router and connecting 1 device at a time, thinking maybe it’s how many devices I have, no change… i moved my eero pro 6 to my living room, nothing. With all of the hype everyone talk’s about these errors I figured there’s is no way it’s the router. XFinity came out to check my Internet, they said there’s is no issues. (My eero pro 6 is getting 900 something with a direct connection so I believe them…)

    i decided to switch Internet though just in case because people I know say they had issues with xFinity before switching to Wow! where all their issues went away… i switched to Wow!…. Same issue…

    now frustrated, I decided to throw a hail Mary! I went out and bought two more eero pro 6’s… placed one in my living room and another in my office… 

     

    connected the second first… connected, one my iMac … same issue… connected the third eero pro 6. Tested my iMac, (which is little 1.3 ft from my Eero pro 6 …… still 186 download…
     

    these eeros are a waste of time… with all of the things I have tried, there’s is literally nothing else you can say that I haven’t done…

    Not enough eeros? It’s 800 sf for crying out load!  too many errors? Did you forget how I got there? Already tried 1 (and two) until I worked my way up to three…

     

    this is ridiculous…

      • Jamesshire
      • 1 yr ago
      • Reported - view

      Adrian93box do you own an android device? Get free Analati app. Run a coverage analysis of the stock 3 built in locations wherever relevant to your office/domicile. Refer to the Rf signal interference recordings from each location’s 3 sample survey and their throughput bandwidth loss. Email me jimshire@gmail.com with screenshots of the graphs generated if you wouldn’t mind. That was my problem, but i adapted and conquered. This was a WiFi speed test done about 12 feet away and below my Eero Pro 6 as it’s not mounted in an ideal location (long story). The first pic device was my s21+ with the speed limiter disabled in developer options. Picture shot from my 12 pro max. 2nd pro max results. I get markedly improved throughput on my Samsung..but better ping times from my iPhone.

    • aharmlessfly
    • 1 yr ago
    • Reported - view

    I am really sick of this, I just got this system and so excited to use it, speeds are AWFUL.  I have 3 eeros and fiber 1gb/1gb from service provider.   Hardwired into the eero I get a consistent 940+ everytime.  Wireless anything is is anywere from 2 - normally 60, but always less than 100.  Has anyone found a solution for this garbage? I am sending it back Tuesday if I can't get it fixed.  I had google home mesh that was working absolutely fine, and wanted wifi6 but this system is failing me big time. 

      • cMoo92
      • 1 yr ago
      • Reported - view

      aharmlessfly What’s the square footage of your residence?

      Are your eeros wirelessly connected to each other or wired?

      • aharmlessfly
      • 1 yr ago
      • Reported - view

      cMoo92 1500 sq foot two story home.
      The hardwired "Router" then the two AP's.  
        I have even unplugged and removed 2 ap's to do speed test and check issues.  Even with just the main Eero router, I get the speeds shown above.  Extremely inconsistent and slow.

Content aside

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