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Slow speed with gigabit and eero 6 pros

Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros, one in garage and one on back porch.  Cannot get anywhere near the gigabit speed that the app shows from the modem (940 down, 400 up).  The max I can get on wifi is usually 50-100 on any number of devices including iPhone 12 pro.  Wired connections to Apple TV or computers connected to peripheral 6 pros ranges from 25-100 down, if lucky.  I have restarted and reset everything multiple times including rebuilding the network, always ends about the same.  This is similar if not slower than I was getting on just eero pros alone previously.  Suggestions?

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  • What's the square footage of your home?

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      • rymccart
      • rymccart
      • 1 mth ago
      • Reported - view

      4200

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  • Hey rymccart thanks for reaching out- I would love to help you get this issue resolved. I went ahead and sent you a DM.

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      • GRAYGOOSE
      • GRAYGOOSE
      • 11 days ago
      • Reported - view

      StarTeck7 wanna help me out too?

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  • I am having very similar issues. Brand new setup. Gig modem. 6 eero 6 pros all hard wired. 100-110 devices. 6500 sq feet. Hardwired devices get 400mbps. Wireless get 80-100. Speed test shows 940 down 40 up. Very disappointed with speeds, lack of desktop interface and inconsistency in activity reporting. Have a few more weeks to return product but would prefer to work through issues. Can someone contact me pls. 

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  • having similar issue. connected 900up and down, 5 feet away wireless: 270down, 204up.

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  • rymccart, did you get a resolution to this issue? I am having the same issue. I have two eero pros online with three eero six pros. The new sixes get the exact same performance as the previous gen. I have gig internet as well and all eeros are hardwired. I would have expected that my wifi 6 devices I connected to them would have gotten at least 500MB of speed. Things feel sluggish on the network so hoping the support team shared something with you. 

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  • Just got three eero pro 6’s and I am too having the same issue. Little bummed about dropping $600 + to be getting the same internet speed as my 2nd generation eero’s. Plus I was only running 1 for my house, now three with these bad boys and same same. Please help! 

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  • I'm running into the same issue. Any luck with how to fix?

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      • GRAYGOOSE
      • GRAYGOOSE
      • 3 days ago
      • Reported - view

      I called eero and the guy told me they will not do 1 gig. He said it’s like your cars speedometer, it shows 180 but won’t do that speed. I returned my system and got my money back. He told me it’s only advertising, nothing more. 

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    • GRAYGOOSE Hey there! Thanks for letting us know about this experience you had. I'd like to look into it further to make sure we have exhausted all our options to improve those speeds. I am sending you a message. Respond to me there and I'll be happy to move forward.

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