Slow speed with gigabit and eero 6 pros

rymccart
2 yrs ago
142replies

Current set up is gigabit modem/router combo in bridge mode connected to eero 6 pro gateway, also have 3 other eero 6 pros in house connected wirelessly on different floors and 2 eero pros, one in garage and one on back porch. Cannot get anywhere near the gigabit speed that the app shows from the modem (940 down, 400 up). The max I can get on wifi is usually 50-100 on any number of devices including iPhone 12 pro. Wired connections to Apple TV or computers connected to peripheral 6 pros ranges from 25-100 down, if lucky. I have restarted and reset everything multiple times including rebuilding the network, always ends about the same. This is similar if not slower than I was getting on just eero pros alone previously. Suggestions?

- Joffice
- 2 yrs ago
- Reported - view
I am having very similar issues. Brand new setup. Gig modem. 6 eero 6 pros all hard wired. 100-110 devices. 6500 sq feet. Hardwired devices get 400mbps. Wireless get 80-100. Speed test shows 940 down 40 up. Very disappointed with speeds, lack of desktop interface and inconsistency in activity reporting. Have a few more weeks to return product but would prefer to work through issues. Can someone contact me pls.
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak old house? Old wiring? Ungrounded outlets? Tested voltage at your outlet? Have microwaves or hair dryer, space heater on same circuit? If YES sounds like you need an APC/UPC battery back up that is also a power conditioner for that perfect AC Sine wave and voltage.
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak copy that! I’m vested now! Cuz my interests are PEAKED!! I’m a “fix it” non Assassin type person.
- Brian_Kazmierczak
  
  1 yr ago
  
  Reported - view
  Jamesshire new house, all cat6. The fact that the hardwire is slower than WiFi is the issue. Im getting good WiFi speeds. I did turn off ipv6 too, so I’m just waiting to be able to do a speed test from a PC when my kids get home. Maybe it’s solid after all the changes I made. Hang tight… I’ll let you know.
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak silly question but are you absolutely certain your switches are using Full Duplex at max speeds?
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak and no accidentally inline “hubs”?
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak and are your kids PCs Ethernet cards/adapters running full duplex or on Auto select? USB Ethernet adapters?
- Brian_Kazmierczak
  
  1 yr ago
  
  Reported - view
  Jamesshire yes. Full duplex on switch and PCs. Again, they go up to 400MB no problem out to the internet until I use Eero as my gateway. Almost like it’s throttling those connections. Anyway, got to run. I’ll let you know.
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak if any of your kids’ PCs are using USB ethernet dongles or whatever are they in black? Blue? Red? Ports?
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak okay, the Eero labs section is all turned on right? All the cool beta gadgets and stuff?
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Brian Kazmierczak oh oh oh oh! New house all Cat6! Are they all “home runs” (one solid cable from your network panel to their destinations)? If so beyond 330 feet (100 meters for the metric system impaired lolz) you gonna take performance hits. I LOVE home runs myself, BUTT (obligatory 2nd “T”) running wire thru new construction with just the framing a person could accidentally exceed that length very easily under the auspice of cable safety and aesthetics.
- Mick_Hawkins
  
  11 mths ago
  
  Reported - view
  Joffice too many devices too close together. Working well now spacing increased to about 25m between devices
- drizzlesnort
- 2 yrs ago
- Reported - view
having similar issue. connected 900up and down, 5 feet away wireless: 270down, 204up.
- bradium
  
  10 mths ago
  
  Reported - view
  drizzlesnort You are lucky. I am right next to mine router and I get like 15o down and 50 up. I have gigabit fiber and connected over ethernet I get like 900 down and 900 up. These things are garbage.
- Chris_G
- 2 yrs ago
- Reported - view
rymccart, did you get a resolution to this issue? I am having the same issue. I have two eero pros online with three eero six pros. The new sixes get the exact same performance as the previous gen. I have gig internet as well and all eeros are hardwired. I would have expected that my wifi 6 devices I connected to them would have gotten at least 500MB of speed. Things feel sluggish on the network so hoping the support team shared something with you.
- Jamesshire
  
  1 yr ago
  
  Reported - view
  Chris G Cat5e or 6 with your Eero 6’s?
- GRAYGOOSE
- 2 yrs ago
- Reported - view
Just got three eero pro 6’s and I am too having the same issue. Little bummed about dropping $600 + to be getting the same internet speed as my 2nd generation eero’s. Plus I was only running 1 for my house, now three with these bad boys and same same. Please help!
- Jamesshire
  
  1 yr ago
  
  Reported - view
  GRAYGOOSE wired backhaul to allEeros?
- jbsmith731
- 2 yrs ago
- Reported - view
I'm running into the same issue. Any luck with how to fix?
- GRAYGOOSE
  
  2 yrs ago
  
  Reported - view
  I called eero and the guy told me they will not do 1 gig. He said it’s like your cars speedometer, it shows 180 but won’t do that speed. I returned my system and got my money back. He told me it’s only advertising, nothing more.
- Evan_eero_support
  
  2 yrs ago
  
  Reported - view
  GRAYGOOSE Hey there! Thanks for letting us know about this experience you had. I'd like to look into it further to make sure we have exhausted all our options to improve those speeds. I am sending you a message. Respond to me there and I'll be happy to move forward.
- GRAYGOOSE
  
  2 yrs ago
  
  Reported - view
  Evan (eero support)
  
  I replied to your message but never got a response....
- MTharp
- 2 yrs ago
- Reported - view
I am having the same speeds, I have 2 eero pro 6 hard wired and 1 wireless. 1 gig service with 2-300 speeds. It must be a set up issue. Can someone contact me?
- Jamesshire
  
  1 yr ago
  
  Reported - view
  MTharp power off your unwired and make sure there’s PLENTY of distance between your wired and run some tests. These things have to be wired backhauled and they literally hate each other in close proximity. They generate massive amounts of RF interference and unwired ones are the worse
- jbsmith731
- 2 yrs ago
- Reported - view
I was getting ~80mbps via WiFi and even when hardwired directly to the eero pro 6. Returned the eero and purchased the Netgear Orbi. Now WiFi download speeds are around 550mbps and hardwired I've gotten up to 850-900mbps.
- Sgreene0812
- 2 yrs ago
- Reported - view
Same issue...600 mps download wired to my modem, 300 mps wireless through my modem, 175 most wireless via eero pro 6. 1,400 Sq. Foot condo. What gives?

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Slow speed with gigabit and eero 6 pros

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