0

Just bought eero pro 6 and can't find anyway to administer with my computer... is it really only through mobile device app?

6replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Yup. The beauty of eero is its simplicity and reliability though, so after a few minutes of setting it up, you can just basically forget about it. Sure, you might want to open the app briefly to check statistics or something if you use eero Secure, but otherwise there’s almost no administrative work you need to do.

    Like
  • And hope the eero does not lose internet connectivity because you will not be able to manage the eero gateway.

    Like
  • so I am not able to change the network settings?  It is using 192.168.4.X and I want to change to 192.168.1.X

    Like
  • after poking around some more, I found that I can go into advanced settings "DHCP & NAT"....  when I select "Manual IP" and "192.168.0.0" and then enter:

    Subnet IP:  192.168.1.1

    Subnet Mask:  255.255.255.0

    Starting IP:  192.168.1.101

    Ending IP:  192.168.1.253

    I hit "Save" and it says a reboot is required, I hit "Reboot" and then get the error "We couldn't update your settings.  We ran into an issue updating your settings.  Please check to make sure you entered the right values and try again."

    I've tried many different values, including staying with 192.168.0.X values and it still doesn't work.  Help, please!!?!??!

    Like
  • real_chameleon said:
    select "Manual IP" and "192.168.0.0" and then enter:
    Subnet IP:  192.168.1.1
    Subnet Mask:  255.255.255.0
    Starting IP:  192.168.1.101
    Ending IP:  192.168.1.253

     Figured out the problem on my own....had to change Subnet IP to 192.168.1.0.  That causes the eero Pro 6 gateway to have the 192.168.1.1 IP address!  So proper settings are:

     

    select "Manual IP" and "192.168.0.0" and then enter: 

    Subnet IP:  192.168.1.0

    Subnet Mask:  255.255.255.0 

    Starting IP:  192.168.1.101           (or whatever starting IP you want)

    Ending IP:  192.168.1.253          (or whatever ending IP you want)

    Like
  • I guess what was confusing about it, on the Android device, is that when I got to the Manual IP setting page it had a few select options for a few hard-coded IP addresses. There was actually no button for the part below where I can specify my own.

    So, basically, what it looks like is that I have selected one IP prefix, and using another.

    There should be a select button for the bottom part...

    Like
Like Follow
  • Status Answered
  • 2 yrs agoLast active
  • 6Replies
  • 343Views
  • 4 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com