Eero Dropping out of Network

After the upgrade to v6.12.2-68, I consistently have a wired-backhaul eero pro dropping out of my network.  I power cycle it and it seems to work for a while.

Additionally, many devices, Alexas and some gaming systems are not picking wifi back up.

My network is very unstable and I work from home.  Is there a patch coming today, should I be rolling back?  Please advise.,

For some context,  I run 3 eero pro 5s.  Gateway, 1 wired backhaul and 1 wireless.



2replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • RBales Thanks for posting! I would like to get this looked at further. I am sending you a DM. Respond to me there and we can move forward.

  • Thanks Jesusvance   I meant to mark this as answered.  It ended up being related a bad network switch in my network.  Thanks to the help of Evan (eero support) for his help in getting this sorted out.

Like Follow
  • Status Answered
  • 6 mths agoLast active
  • 2Replies
  • 69Views
  • 7 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support