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Block access to guest network by device

Is it possible to block access to individual devices only to the guest network? I don't want my household devices ever to connect to it.

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  • Hello Calion ,

    The guest network will have it's own unique password. So unless you manually connected your devices to your guest network they will not connect to it. If you have manually connected your devices to the guest network and do not want any device except the devices you want, you just need to change the password to the guest network.

    Let me know if you have anymore questions.

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  • First off, as others have said, how do I tell the password to my daughter's friends when they are over without them then telling her?

     

    More relevantly, I don't have a password on my guest network. https://openwireless.org

     

    So I need to be able to block devices by network, please.  

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  • Hello Calion ,

    Maybe I'm misunderstanding. I thought you were talking about the guest network with your eero network. If you are, the guest network absolutely has a password you can set in the eero app. It also requires a password to join the guest network. You can view this in Settings -> Guest Access. If you are only using this for your daughter's friends you can setup a random password for the day and give that password to them to us. Then, once you no longer want them on the WiFi you can just change the password in the app and it will disconnect their devices.

    You can even use the same password when ever you are okay with them connecting and the same password when you want them to not be able to connect to the guest network. As long as you do not tell them what the password is and they do not have access to the eero app you should be fine keeping them off the guest network.

    If you are using a 3rd party guest network you will want to reach out to the manufacturer to find out how to manage their equipment to make sure what ever rules you setup are correct. 

    Let me know if I am misunderstanding. You can also give our support a phone call if you would like to talk with someone over the phone. I have shared a link below that will help you find the best number to call.

    https://support.eero.com/hc/en-us/articles/207376426-How-do-I-contact-eero-support-

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  • I am using my eero 6's guest network, and I do not have a password set. 

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    • Hello Calion ,

      Ohh I just found out that a password is not necessary on either network. I had always though it was necessary, it is also very important to have a password on your network for security purposes. But if you wanted to, you could leave it blank when they were allowed to access the network and then you can then set a password when you do not want them to access the network.

      However, I wouldn't recommend using the block feature to manage devices on your network. I would suggest using schedules and profiles. You don't need to worry about passwords and you can control what times the devices in a given profile can access the internet through your eero app. I have shared a link below that will walk you through this process.

      https://support.eero.com/hc/en-us/articles/209385186-How-do-I-use-schedules-in-Profiles-

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      • Calion
      • Calion
      • 3 mths ago
      • Reported - view

      James You can't use profiles on the Guest network either.

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    • Hello Calion ,

      I apologize I might not have been entirely clear in the previous post. Profiles do not work on the guest network. I was referencing profiles as a method of having the devices connected to your primary network and controlling when the devices could access the internet since there is not a way to block devices on the guest network I was trying to provide alternative ways you could control their connection.

      1) Since you are running the guest network without a password, if you want devices connected to the guest network you can just set a password on your guest network and devices will get dropped from the network and not be able to access the internet.

      2) You can set the devices you want to control to be assigned to a profile on the main network. Through that profile you can setup schedules that specify when the devices can access the internet.

      3) You can also add manually pause devices through the devices themselves.

      4) You can block the devices entirely from the network.

      The best way will be option 2. However, any of the above options will work.

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      • Calion
      • Calion
      • 3 mths ago
      • Reported - view

      James Setting up a password on the guest network would defeat the purpose. https://openwireless.org

      I'm asking, as a feature request, for the ability to selectively block devices off of the individual networks. This would also be useful if there was a device I no longer wanted to access my main network but didn't want to go through the trouble of updating the WiFi password on every device I own.

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    • Hello Calion ,

      I'm going to send you a message so we can get a ticket created and get a feature request escalated up for you. Please check for the message when you have time.

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