Hi Lukebur06 —
Welcome to the eero community and thanks for your feature request.
Unfortunately, WPS is considered to be an insecure method of joining a network. For that reason, we don't plan to add it as an option for eero. If you'd like, you can share the devices with us that are requiring WPS and perhaps we can help find a workaround.
This response is really a poor response from a tech company (I work in tech).
Yes, WPS is an insecure method of joining a network. However, you are providing a service and many device manufacturers out there are making devices that use WPS to connect to the network. I have a washer and dryer set from Whirlpool that use this feature.
Now, fortunately I write software for a living and I'm a tech guy so having my phone connect directly to the washer and dryer through an internal web server is something that just makes sense to me... but for normal people, not so much.
You guys should stop with the nose in the air "WPS is insecure and we are better than that" responses and realize you are making a consumer product and consumers need this feature.
If my friends ask me about my eero... guess what I tell them? "Hey, I love it but... "
Having very recently switched from Apple Airport to eero, today I’ve felt the pain of having to connect my printer manually to my eero WiFi - entering a strong password on a telephone-style numeric keypad is a nightmare!
First off, as an FYI - Apple support the push button style of WPS via the Airport Utilty app (similar to the eero app), without having any physical buttons on the router. So putting security considerations aside, there is no reason eero couldn’t add support for push button WPS via a firmware update.
Now as for security - I’ve done a little bit of reading and it’s not clear (to me anyway) whether it’s *only* the PIN method of WPS that is insecure, or whether having a (virtual) push button approach is also problematic or not.
If using an app-based WPS button is secure, will eero implement that?
And if all WPS is just deemed insecure, I’d be grateful for recommendations on what to look for in a new printer that enables me to join an eero (or any non-WPS) WiFi network without going through the hassle I’ve just had.
Could something like Thread help here perhaps?
I'm quite aware of eero's position; I simply wanted them to be aware of mine. I've been around far too long to expect a tech company (or just about any large company) to respond to actual customer input, so I'm expecting neither WPS nor any workaround. After all, what impact would that have on executive bonuses?
Hello, so i had exactly this problem and after an earful about my wife's printer she's surprisingly attached to not being able to join our new eero network I was about to send the eero's back I tried simply spoofing the network name with the old router...
Instruction for a (terrible) virgin hub but should work with others...
Originally - Virgin Hub in modem mode connected to Eero main unit.
In Eero app change Eero network name to temporary name <NetworkName>_Temp
On laptop or mobile, Navigated to 192.168.100.1 for the Virgin Hub admin page, logged in with admin password (usually on bottom of hub)
Click Modem on menu, Switched back from modem mode to router
Wait for restart
Connect back to old virgin wifi
Navigate to 192.168.0.1 (for hub admin now in router mode)
Turn on guest wifi and name to the same as the network name you will use for eero <NetworkName> with the same password as the eero network will be also
Follow standard setup on Printer to connect to <NetworkName>
Turn off printer once successfully connected to guest network of prior router wifi.
On Laptop or mobile Go back to 192.168.0.1 and turn back to modem mode
Wait for restart
In Eero app rename the network back to <NetworkName>
IMPORTANT - Move the printer far enough away from eero to pick up 2.4 not 5 Ghz
Turn the printer back on
Eh Voila, printer connects to eero, so long as printer found 2.4ghz initially you can now move it wherever it seems
Have been lording my genius over my wife all day but she's not impressed at all.
Hope it works for you...
UPDATE - works with ring doorbell chime which had been having issues too! There really is not end to my genius today :)