This response is really a poor response from a tech company (I work in tech).  

Yes, WPS is an insecure method of joining a network.  However, you are providing a service and many device manufacturers out there are making devices that use WPS to connect to the network.  I have a washer and dryer set from Whirlpool that use this feature. 

Now, fortunately I write software for a living and I'm a tech guy so having my phone connect directly to the washer and dryer through an internal web server is something that just makes sense to me... but for normal people, not so much. 

You guys should stop with the nose in the air "WPS is insecure and we are better than that" responses and realize you are making a consumer product and consumers need this feature.   

If my friends ask me about my eero... guess what I tell them?  "Hey, I love it but... " 

Having very recently switched from Apple Airport to eero, today I’ve felt the pain of having to connect my printer manually to my eero WiFi - entering a strong password on a telephone-style numeric keypad is a nightmare!

First off, as an FYI - Apple support the push button style of WPS via the Airport Utilty app (similar to the eero app), without having any physical buttons on the router. So putting security considerations aside, there is no reason eero couldn’t add support for push button WPS via a firmware update. 

Now as for security - I’ve done a little bit of reading and it’s not clear (to me anyway) whether it’s *only* the PIN method of WPS that is insecure, or whether having a (virtual) push button approach is also problematic or not. 

If using an app-based WPS button is secure, will eero implement that?

And if all WPS is just deemed insecure, I’d be grateful for recommendations on what to look for in a new printer that enables me to join an eero (or any non-WPS) WiFi network without going through the hassle I’ve just had. 

Could something like Thread help here perhaps?

 

Thanks,

 

David

Guess I should throw my NEWER printer in the trash as it requirs it to connect.

What a  joke

Beyond pissed that I purchased this and cannot connect either of my printers.  I just purchased new cartridges for both.  I can't return the system without a ridiculous restock fee.  Agree with above comments that a workaround is needed as well as a large print warning label on the box.  By the way,  have been on hold trying to speak with tech support for 25 minutes - ridiculous customer service

I'm quite aware of eero's position; I simply wanted them to be aware of mine. I've been around far too long to expect a tech company (or just about any large company) to respond to actual customer input, so I'm expecting neither WPS nor any workaround. After all, what impact would that have on executive bonuses?

I’m trying to connect my AC750 netgear WiFi extender model:EX3110 to my eero router but I have no idea how since eero doesn’t operate with WPS. Please help if you’ve have any ideas.

Same problem. Trying to connect my Canon MX492 wirelessly, having just "upgraded" from a 5 year old TP Link router to the eero. Really upset to find this apparently won't be possible. Ridiculous. 

Unbelievable. I have a Canon Pixma MX492 and cannot connect because eero doesn't have a WPS button.

I have a Sharp TV that requires WPS to connect to my wifi. What kind of workaround do you have for that?

Same problem. Can’t mirror anything to my main TV or use the browser. Hotwire made me buy this, touting it as the best of class, and now I can’t watch my paid subscriptions or change the router. I’m very unhappy. Maybe eero wants to buy me a new 65” TV that better fits *their* idea of a consumer?

Created an account just to reply that still has not changed. My brand new HP LaserJet printer can only connect wirelessly via WPS, called tech support and there is literally nothing I can do to work around this, absolute  joke 

Hello, so i had exactly this problem and after an earful about my wife's printer she's surprisingly attached to not being able to join our new eero network I was about to send the eero's back I tried simply spoofing the network name with the old router...

Instruction for a (terrible) virgin hub but should work with others...

 

Originally - Virgin Hub in modem mode connected to Eero main unit.

In Eero app change Eero network name to temporary name <NetworkName>_Temp

On laptop or mobile, Navigated to 192.168.100.1  for the Virgin Hub admin page, logged in with admin password (usually on bottom of hub)

Click Modem on menu, Switched back from modem mode to router

Wait for restart

Connect back to old virgin wifi 

Navigate to 192.168.0.1 (for hub admin now in router mode)

Turn on guest wifi and name to the same as the network name you will use for eero <NetworkName>  with the same password as the eero network will be also

Follow standard setup on Printer to connect to <NetworkName>

Turn off printer once successfully connected to guest network of prior router wifi.

On Laptop or mobile Go back to 192.168.0.1 and turn back to modem mode

Wait for restart

In Eero app rename the network back to <NetworkName>

IMPORTANT - Move the printer far enough away from eero to pick up 2.4 not 5 Ghz

Turn the printer back on

Eh Voila, printer connects to eero, so long as printer found 2.4ghz initially you can now move it wherever it seems

 

Have been lording my genius over my wife all day but she's not impressed at all.

Hope it works for you...

 

UPDATE - works with ring doorbell chime which had been having issues too!  There really is not end to my genius today :)