App support request - response should quote orig text
Good morning. I’ve submitted this request through formal channnels but here is it again just in case.
I’ve submitted a few support requests through the eero app. When Support responded each time, however, they did not quote my original text, so I didn’t always know to which of my issues they were referring. This refers to help requests submitted through the APP only, not here in the forums
Support has been responsive to requests, but that small addition would make things even greater :).