Support for the Desktop

Marc
6 yrs ago
336replies
Not planned

I'd like to have the ability to manage eero from a desktop. The phone apps were well thought out, and work well. However, having the ability to do this from my laptop/desktop would be very useful for me anyway. Either browser or (for me) a Windows 10 UWP would be awesome!

Admin/Parental controls

- jeffm13
- 5 yrs ago
- Reported - view
Another vote for a "desktop" app. Actually, I'd prefer a web app. Run a scaled down web server on the eero's. Only allow access to the web app from machines that are connected to the eero--at least for the first release. You've already implemented APIs that the mobile app is using to access and configure the router. Just build a simple web app interface that talks to the same APIs. Should be a quick win with minimal security risk. Another checkbox you can check off.
- singerdesign
- 5 yrs ago
- Reported - view
I agree a web app would suffice. I login to sometimes control my Nest via a web browser and it's very convenient. The web is platform agnostic and avoids app stores, developer issues, etc..
- MrDoh
- 5 yrs ago
- Reported - view
Don't know what the comments about browser plug-ins (and other comments about what's coming) are based in. I haven't had flash or java plugins on my computer for a long time now, and the web admin interfaces that I've used (mainly Asus and Netgear) continue to work just fine. There seems to be a lot of misinformation here, and predictions that have not come to pass.

I appreciate the statement up front from the eero employee that eero has no plans to put resources into creating a web admin interface, that's why there isn't one. While I'd really like to see more home based admin ability that's independent of the cloud for those who would like to use that, I understand that's not how eero evolved. So I'll get the value out of the cloud-based phone interfaces (not even one that looks decent on a tablet like an iPad, where the larger amount of screen real estate would allow more information per screen), and wish that there was a web admin UI. So it goes.
- mwahle
- 5 yrs ago
- Reported - view
Jeff Is Richard1864 an eero employee? If so, could you replace this playful "heero" by something straightforward like "eero employee"?

I need to get back at the web interface. I am so annoyed by not being able to look at my network on my desktop PC.

Can we have a web interface on our local eero please?
- eero Community Manager
  
  Jeff_C
  
  5 yrs ago
  
  Official response
  
  Reported - view
  mwahle —
  
  Thanks for reaching out. Community roles can be viewed here: https://community.eero.com/t/h489yg/community-roles
  
  At this time, we have no updates to share regarding a desktop interface and it remains something “Not Planned.” However, happy to pass along the interest.
- mwahle
  
  5 yrs ago
  
  Reported - view
  Jeff C. I see, thank you!
  
  Yes, please pass along the interest and also the fact that it is continuously being asked for.
  
  And in my opinion please no cloud solution. This is a local device and it should stay local.
- PageRR
  
  5 yrs ago
  
  Reported - view
  Jeff C. I liked the Heero title, it shows playfulness and pride in your job. Sorry that some people don’t have a sense of humor 😔
- MrDoh
  
  5 yrs ago
  
  Reported - view
  PageRR A Heero is not an eero employee, just a trusted poster. eero employees have "eero employee" next to their names.
- omnicoreinc
  
  5 yrs ago
  
  Reported - view
  mwahle they already said no, get over it.
- Richard1864
  
  5 yrs ago
  
  Reported - view
  mwahle I am NOT an employee of Eero, just an Eero user like you.
- omnicoreinc
- 5 yrs ago
- Reported - view
Works great now, keep it the way it is, thanks.
- jkrauska
  
  5 yrs ago
  
  Reported - view
  omnicoreinc You are way out voted and have presented no logical reasons to support your position. You repeatedly say "get over it" to reasonable people making reasonable requests. Please stop. A Web UI would be a helpful add on for more complex deployments. Make it optional and enabled via mobile if needed. mwahle MrDoh singerdesign txgunlover ALaMonde Richard1864 @marc and many others feel it's a good idea.
- omnicoreinc
  
  5 yrs ago
  
  Reported - view
  jkrauska The reasoning is provided but the thousands of successful deployments of EERO mesh networks. Our firm alone manages a couple hundred sites and the current management GUI does the job. so please get over it and champion another feature release/request there's nothing wrong with the current setup by any means and you're just spinning your wheels. This product fits a need and by opening additional "complexed" or "Advanced" configuration via the "web interface" EERO would lose the "simple and easy to setup" feel. This isn't an enterprise-oriented product and if you want "advanced configs ect you're not looking in the correct market segment. try Rukus Wireless. so please get over it
- jkrauska
  
  5 yrs ago
  
  Reported - view
  omnicoreinc Oh I get it -- This is your vendor lock in. Smart. Nice wifi you got there, be a real shame if it was easy for someone else to manage. heh.
- omnicoreinc
  
  5 yrs ago
  
  Reported - view
  jkrauska Joel, I'm not sure what you are trying to say, hows SF treating you?
- thesillyrabbit
- 5 yrs ago
- Reported - view
omnicoreinc Dude heed your own advice and get over it. The thread is a feature request, not a feature debate. I agree with you there is nothing wrong with the current system all I want to to do is run the app on my desktop within my network. I love how my eero works but I have fat fingers, bad eyes, and I can type faster on my keyboard. But I gave up on this feature a long time ago and so should you.
- omnicoreinc
  
  5 yrs ago
  
  Reported - view
  thesillyrabbit I'm good, but thanks for your concern. You should attend to your bad diet and medical ailments. Hope you get well, enjoy your day.
- eero Community Manager
- Jeff_C
- 5 yrs ago
- Official response
- Reported - view
Hi everyone —

It looks like over the last 24 hours this thread has escalated quite a bit...

This is a feature that has had much debate in the past. While we have marked it as Not Planned, things can change, so we encourage anyone with an interest to continue to vote on this feature.

While we understand that in a community people will differ in opinion, this space should never be used to speak negatively to others. Nor should anyone feel they cannot share their opinion on feature requests (whether or not something is currently marked in a certain way).

We have a strict set of community guidelines, and failure to follow these may result in a removal from our community:

Treat others with respect
This is the most important rule of participating in the eero community. This is not a space to treat others rudely—that behavior simply won't be tolerated. Everyone should feel welcome to share their feedback, ideas, and any issues they may be having. But if you can’t add anything productive to the discussion, please don’t say anything at all.

If you have any specific concerns, please feel free to email community@eero.com and I'll be happy to take a look. If you haven't yet, please review our community guidelines linked out to above.

Thanks,

Jeff
- ALaMonde
  
  5 yrs ago
  
  Reported - view
  Jeff C. Thanks for this, I keep getting the emails on it and was watching it devolve into something less than constructive. I appreciate you keeping an eye out here as if it does gain enough support, hopefully it will be reconsidered in some form.
- Richard1864
  
  5 yrs ago
  
  Reported - view
  Jeff C. I second that. I’m really glad you stepped in. With the flaming that started I’m thinking maybe this thread needs to be closed for a while till tempers cool. Or it may be past that point. Let’s see what the next couple posts here show.
- fistfullofbeer
  
  5 yrs ago
  
  Reported - view
  Jeff C. Been monitoring this thread for a few months myself and have stayed away from making (or responding to) personal attacks.
  
  I am honestly curious about how much interest does Eero want to see before they decide that this is something that should be added and start planning around it. As someone who is Engineering/Development myself, I know that adding this to a Product Plan would be a great start but would still mean it is months (if not years) away from getting delivered. Based on this forum there is an overwhelming response for wanting to see this feature but I do realize that committing to it would be a big undertaking. None the less, it would be nice to know what kind of response would make you guys decide to put this feature on a 'Planned' list.
- jkrauska
  
  5 yrs ago
  
  Reported - view
  Jeff C. Thank you for intervening. I'm sorry that I felt obliged to call out what I felt was disruptive behavior. Digital Citizenship is hard.
  
  Now for something constructive:
  
  This reddit thread:
  
  https://www.reddit.com/r/eero/comments/7hr7aq/eero_api_for_presence_detection_home_automation/
  
  Led me to this recently released code.
  https://github.com/343max/eero-client
  
  You have to be command line and python savvy, but I found it usable.
  
  It provides dumps on the command line of all connected devices with signal strengths and other general data.
  
  It's certainly a starting point that someone could build a (unofficial/unsupported) web UI on top of.
  
  I hope some of you find it useful.
- eero Community Manager
  
  Jeff_C
  
  5 yrs ago
  
  Reported - view
  fistfullofbeer —
  
  Great question. As you mentioned, building such a feature would require a shift in current plans and development resources. Moreso, we have a very high standard for anything we put out, and given the need to meet that standard as well as shift the resources needed, such a feature isn't something we foresee at this time.
  
  The reason I have it marked as Not Planned is that to some consumers, this is an essential feature. To have it marked as anything else would be misleading, and that is just not how we operate.
  
  This is one of our most requested features. While I don't believe a certain number is going to make it tilt one way or another at this point in time (based on the above), having a continued and present interest shown will only make a better case for this feature should we ever do consider adding it as a feature.
  
  I hope this helps, and thanks again for your continued interest.
- Marc
  
  5 yrs ago
  
  Reported - view
  jkrauska interesting... I use homeseer, so may start taking a look at what calls are available. If eero doesn't want to do it, then maybe the community can... Necessity (or just a want) is the mother of invention 😁
  
  Jeff C. Glad to see a more open response on the current view from eero. If eero is unwilling to have a resource address this, how about a suggestion to publish api/ available calls so the community can work something for the desktop?
- netmanNH
  
  5 yrs ago
  
  Reported - view
  Jeff C. Would it be possible for a web API to be exposed (OIDC authenticated) so that an external developer could create a web UI?

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Status Not planned
468 Votes
4 wk agoLast active
336Replies
22749Views
200 Following

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Support for the Desktop

336 replies

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