
Support for the Desktop
I'd like to have the ability to manage eero from a desktop. The phone apps were well thought out, and work well. However, having the ability to do this from my laptop/desktop would be very useful for me anyway. Either browser or (for me) a Windows 10 UWP would be awesome!
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Can anyone from eero explain why they are being so adamant and resistant? Clearly there is a passionate desire for having a web based administration interface. Those technical enough among us (I would assume most of the people here) know that it would be insanely easy to implement such access. I'm thinking that creating the mobile app interface was far more complicated than having a straight web based access from one's computer. So why? Why will eero not consider implementing an insanely easy feature that your users passionately have been pleading for? Maybe if you could explain why you refuse to offer what is pretty standard with all of your competitors, it might help us see your the logic of your decision to ignore us.
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This is clearly a very old topic, but one I think needs to be addressed with your customers' needs in mind. Recently, I configured my network to use my phone's hotspot as a backup when I lose my wired service. Well, it happened, and I found myself in the quandary of having to disconnect from the LAN to enable the hotspot. This left me with NO method of monitoring/administering the network! Please escalate this and create a desktop/laptop accessible portal!
Thank you, Rollin T.
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FFS Eero, I am <outstretches index finger and thumb> this far from dumping my multiple Eero 6 and 6 Pro setup because:
(a) zero explanation for refusal to provide HTTP or Catalyst access, despite clear and present demand for it
(b) defining and maintaining local reservations is oppressively tiresome, particularly when stuck on a tablet/phone UX
(c) no method to corral 2.4 gHz ssid — a freaking disaster for sites with dozens of legacy homekit devices that fail to reconnect after even periodic brownouts
(d) abandoning Homekit Accessory Security on the 6E. it was a strong selling point, and when I finally decide to abandon Eero it will be a strong consideration for its replacement
(e) generally speaking, there has been NO discernible user-facing improvement over the two years i have been on the platform, other than trying to shoehorn eero owners into underwhelming features transparently driven by a desire for ongoing subscription cash
I did HOURS of due diligence before deciding on Eero, and now I am bummed giving up on hardware that works great — because the vendor seems unwilling or unable to make software that lives up to its potential.
I also feel awful about those Eero recommendations I gave colleagues and clients during my honeymoon with the platform.
¯\_(ツ)_/¯
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As a network administrator, I’m always behind my monitor… being on my iPad or iPhone is useless for me… I SSH my PiHole/DietPi. I web access my ; dlink router, my Telus modem, my netgear lab switch… and soon my 2gbs 12port switch… the only thing I need my phone is Eero hotspot… I do sell your product for my customers as they aren’t knowledgeable but when I speak about Eero product to my colleagues we went to the same issue… the ability to manage the eero ourselves!
please add the feature and not considering it put all of us in the same boat … which you take us for un-knowledgeable person’s !!
sorry for my bad English, this isn’t my native language.
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My vote for a web browser based management as well. The guys at Emporia Corp. first had only a mobile app for their product (electricity consumption monitors) The folks using their products requested a web based interface with same reasoning already listed in this thread. The guys at Emporia listened to their customers and implemented a web based based interface. Now that is something which I called a customer oriented attitude and went on to buy more of their products. This is a true story.