468

Support for the Desktop

I'd like to have the ability to manage eero from a desktop.  The phone apps were well thought out, and work well.  However, having the ability to do this from my laptop/desktop would be very useful for me anyway.  Either browser or (for me) a Windows 10 UWP would be awesome!

337 replies

null
    • bigillz
    • 1 yr ago
    • Reported - view

    How can this still be the case?!? I just got the Eero Pro 6 and need to copy IP and mac addresses for use on my laptop. Seriously supposed to transcribe from my f'ng phone?!

    Here's the extra special bonus - THEY HAVE A WEB INTERFACE ALREADY but only available to registered custom installers. The Remote Network Management (RNM) interface here - https://blog.eero.com/ci_remote_network_management/

    Give me a break Eero. Give your customers THE BASIC tool for configuration EVERY OTHER ROUTER HAS, not a mobile app ffs.

    • Guru of the Terabytes
    • MattyB
    • 1 yr ago
    • Reported - view

    The Owners at eero and Amazon simply just do not care. I loathe this about them. I also loathe that I have to disable HomeKit security for my Thermostat, because eero refuses to play nice with ecobee. To do that I must go to the stupid POS app to do anything with the router. What a bloody pain in the ass! I read a post herein falsely claiming that all other manufacturers will be ditching IP web/desktop interfaces within a few months to do the same as eero because web interfaces are insecure and damage routers. 😜😂😆 seriously I’d like to know what that bloody moron poster was smoking!? Who wants to begin a class action lawsuit??

    • Gadget Enthusiast
    • imjoey
    • 1 yr ago
    • Reported - view

    Got tired of waiting and actually found a way to circumvent both Eero and Apple. Eero app for iOS running on my M1 MacBook Pro. Notice the date is today in the top right corner. Used a decrypted ipa file and a program called sideloadly and presto!

      • Guru of the Terabytes
      • MattyB
      • 1 yr ago
      • Reported - view

      imjoey kindly explain process and IPA file. 
      Great Job!

      • Gadget Enthusiast
      • imjoey
      • 1 yr ago
      • Reported - view

      MattyB 

      Eero M1 Install Instructions

       

      Go to iosgods.com —> download and install sideloadly and install.

       

      Go to https://www.playcover.me click on the discord icon and join their server. Go to the decrypted ipa channel and find the eero app and download. Use sideloadly to install that ipa to your Mac.

      • Guru of the Terabytes
      • MattyB
      • 1 yr ago
      • Reported - view

      imjoey thank you 🙏 

    • cjoeero0137
    • 1 yr ago
    • Reported - view

    Frontier came in and installed 2 of the Eero units with my fiber install the other day.

    As a Net Sec Eng with over 25 years of experience, I was shocked to read this forum post:

    1. Only a Phone App????? And they think its so cool to do it this way????? Sounds like a company too lazy to design their device management the correct way considering mobile phones are becoming the primary targets for exploitation. No competent supplier to businesses would ever just rely on just one method of device management even if the one managing the device is a home user.

    2. Mobile phone is exploited and cant be used. Now you cant even check if the Eero devices on your network have been modified either. Or even shutdown your work/home network because it is compromised. Sounds like a perfect attack to me.

    3. Mobile phone connections are down or you are in a dead zone and little Suzie and Bobby are home and have an issue with the wireless network. Now they can't do their homework or can't play their games. Don't want to be the Dad in that family situation.

    This is only 3 of the situations I could think of in the 5 min I gave to this post. I get paid to think of all possible situations where there would be an issue with only one way to manage network devices. I could stay here all day and write many, many more however I don't have that kind of time nor is Eero paying me to do that.

    What I do see here is a total disregard for basic everyday Risk Management by Eero of their customers networks and I will be returning these devices with poor device management to Frontier. I will also report my findings to Frontier for review by their own Risk Management team, if they have one. My guess is that they do not as they would not have bought these devices if they did.

    • Guru of the Terabytes
    • MattyB
    • 1 yr ago
    • Reported - view

    I’ve unfollowed this topic. 
    I’m giving the eeros away. 
    Going to Ubiquity.

    • ras
    • 1 yr ago
    • Reported - view

    It's been five (5) years since the original inquiry. Has the idea of a web interface resurfaced? It may not seem important to Eero engineers, but to your customers, at least this one, it really is.  If that even matters... 😉

     

    Thanks for your consideration.

    • SHF
    • 1 yr ago
    • Reported - view

    Please, this seems like a critical feature to be able to log into your router! People who want basic features have those - please allow more advanced users to have the option!

    • Randy.2
    • 1 yr ago
    • Reported - view

    Wow, just bought these and trying to manage my network and see this.  I think I will just return these and get another brand.... I am not managing my home network from a mobile phone. 

      • MrDoh
      • 1 yr ago
      • Reported - view

      the202 Yeah, everyone knows exactly what's happening in the future. Predictions about the future, in general, are worth what you pay for them. Assuming that they're free, that is.

      The other side of the coin is that whatever you say on the internet is there forever...so that should be considered when posting :-).

      Love the Asus web admin interface, by the way. It's a marketing tool for them. Smart phone app isn't bad, either, but not as organized as their web interface.

      • Randy.2
      • 1 yr ago
      • Reported - view

      MrDoh I was considering Asus as an alternative, but will probably go with Unify.  Just they are completely sold out of what I want. 

    • Gumpi
    • 1 yr ago
    • Reported - view

    Hey guys n gals , ive found a work around for eero desktop. install bluestacks app on your PC. to do this you will need to do the following, enable virtual machines in both Windows and your Bios, install Bluestacks official android emulator, then install Play store and finally install eero app! Boom eeero app on your PC!  

    • Jay_Phillips
    • 1 yr ago
    • Reported - view

    Millennials don't get desktops/laptops. They don't understand that most working adults are still tied to one for most of the day. EERO develop a desktop app!

    • Jay_Phillips
    • 1 yr ago
    • Reported - view

    Buying this system appears to have been a very big mistake....

      • Randy.2
      • 1 yr ago
      • Reported - view

      Jay Phillips I returned my instantly once I figured this out, just not worth the money for an experience I do not desire.

    • dude_ledooder
    • 1 yr ago
    • Reported - view

    Some of us old geezers need the desktop app because the phone screen is just too hard to see

      • Bartman
      • 1 yr ago
      • Reported - view

      dude_ledooder From one old geezer to another - I agree! 

      • Randy.2
      • 1 yr ago
      • Reported - view

      dude_ledooder So true, I am a developer and honestly I don't want to type in ip addresses on the phone, configure ports... This is more of an advanced user scenario.  I also don't want to have to login to different apps to manage my families networks.

      Honestly its just lazy to just go mobile only, and if they just want dumb home users, more power to them.  I will just never use their products or suggest them.  They fail to understand though, the nerds that want the desktop experience are the nerds that suggest products to their family and friends.  And you know who is never going to suggest these products, this guy.

    • Heather_Rendulich
    • 11 mths ago
    • Reported - view

    This is important for accessibility purposes.  You may not want o create a desktop app but for some of us, accessibility is a major issue and having a desktop app facilitates that.  Really small minded.

    • jvirgona
    • 10 mths ago
    • Reported - view

    Can anyone from eero explain why they are being so adamant and resistant?  Clearly there is a passionate desire for having a web based administration interface.  Those technical enough among us (I would assume most of the people here) know that it would be insanely easy to implement such access.  I'm thinking that creating the mobile app interface was far more complicated than having a straight web based access from one's computer.  So why?  Why will eero not consider implementing an insanely easy feature that your users passionately have been pleading for?    Maybe if you could explain why you refuse to offer what is pretty standard with all of your competitors, it might help us see your the logic of your decision to ignore us. 

    • Rollin_T
    • 9 mths ago
    • Reported - view

    This is clearly a very old topic, but one I think needs to be addressed with your customers' needs in mind. Recently, I configured my network to use my phone's hotspot as a backup when I lose my wired service. Well, it happened, and I found myself in the quandary of having to disconnect from the LAN to enable the hotspot. This left me with NO method of monitoring/administering the network! Please escalate this and create a desktop/laptop accessible portal!

    Thank you, Rollin T.

      • cmarinas
      • 9 mths ago
      • Reported - view

      Rollin T. I think it's even worse than that. I have a similar setup with fall-back to a hotspot but the main problem I had was that even with the app, the eeros need to be able to connect to the internet as the configuration is done via the cloud and not through a direct connection on the LAN. When my broadband went down, my gateway eero had a static IP address (for some non-standard router setup to deal with geoblocking; double-NAT). I tried to connect it to a different router with a different IP range for the WAN port and, of course, there was no way to reconfigure the eero even with an app. I eventually found a workaround by resetting the gateway eero and adding it again. It looks like the app managed to pass the configuration via bluetooth.

      I subsequently set my eeros to bridge mode, the less configuration they need the better. I have a raspberry pi with openwrt to manage the network, handle fall-back etc. (and since I dumped the eeros in favour of some other APs that only do the AP part but with more features like VLANs, multiple SSIDs).

Content aside

  • Status Not planned
  • 468 Votes
  • 22 hrs agoLast active
  • 337Replies
  • 22766Views
  • 201 Following