467

Support for the Desktop

I'd like to have the ability to manage eero from a desktop.  The phone apps were well thought out, and work well.  However, having the ability to do this from my laptop/desktop would be very useful for me anyway.  Either browser or (for me) a Windows 10 UWP would be awesome!

336 replies

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    • jessluck
    • 2 yrs ago
    • Reported - view

    All other brands have a browser (web) interface allowing support from ANY device, not just Android! I and many others I work[ed] with are Apple desktop/device fans, and a desktop app would be nice! But, a browser interface would be perfect for supporting the masses. Any talk of Android app being more secure is a bunch of bull. It's all on how it is built and implemented. SUPPORT ALL OF US BY BUILDING A SECURE BROWSER INTERFACE. GET IT DONE IN 2021.

    • Brickx2
    • 2 yrs ago
    • Reported - view

    This issue is what is holding me back from buying more, might consider going to Orbi if our WIFI needs change after a move.

    • dkangel21
    • 2 yrs ago
    • Reported - view

    I recommend you revisit this. 

    • yesthatallen
    • 2 yrs ago
    • Reported - view

    Yeah.. I'm still within the return window for my Eero setup... the lack of control from my computer is increasingly annoying.

    • Nurls
    • 2 yrs ago
    • Reported - view

    I also want desktop admin. Why can't I control settings from my computer? I have the Pro 6 and the original eero models. I love your product but it's missing some basic features.

    • greyscale
    • 2 yrs ago
    • Reported - view

    Hey Eero, this feature has 300+ up votes and has been requested for 4 years. What on earth is your justification for not even planning to implement? Don't fall victim to the mindset that you know better than your customers. The Voice of the Customer couldn't possibly be clearer here! Disregard what your customers want at your own peril...

    • ibanez450
    • 2 yrs ago
    • Reported - view

    Added my vote to this. Very frustrating not having a desktop app or web-based access to my Eero system. I also don't like not being able to access the logs... 

    • Gadget Enthusiast
    • imjoey
    • 2 yrs ago
    • Reported - view

    I just side loaded the app from my iPad to my Mac using M1. Presto! 🤣

      • Guru of the Terabytes
      • MattyB
      • 1 yr ago
      • Reported - view

      imjoey 😂 😆 😝 that’s amazing!

    • ksutkowski
    • 2 yrs ago
    • Reported - view

    This SHOULD BE one of the FIRST things you guys should be working on. This is legit the only only company that doesn't offer this!!!! 

    • EthanW6258
    • 2 yrs ago
    • Reported - view

    Dear Eero: At the very least, for those with a M1 Mac running MacOs 11 could you allow your iOS app to install on an M1 machine.  Since this would be the iOS app running under MacOS there should be no security issues over and above managing the network on an iPhone and would require no/minimal work on your part.  

    • jamesb
    • 2 yrs ago
    • Reported - view

    My M1 Mac is supposed to be able to run IOS apps.  Why can't I use the Eero app on my desktop?  Is there some security reason or?  Not everyone wants to use their phones and tablets to access the Eero app.

    • Gadget Enthusiast
    • imjoey
    • 2 yrs ago
    • Reported - view

    Again I agree. I feel like Eero is dragging there feet on this. They should allow M1 Mac users the ability to install iOS app on there machines to manage their network. Don’t know why this hasn’t already been done by now. Smh. 

    • bigpappa
    • 2 yrs ago
    • Reported - view

    Well, how incredibly disappointing. I was so excited to get my new eero pro system set up. But no ability to manage from anything except my phone, web, or windows 10 APP, is definitely a deal-breaker. Thank goodness I saved my boxes. Returning and going back to a more manageable solution. I truly am disappointed that the NUMBER 1 feature request is being so blatantly ignored by the developer. Will get my $600 refund and take my money to a competitor. It really is a shame. The system was super easy to set up, it is definitely faster. But lack of controls for those of us who are smart enough to manage our own networks and lack of a viable management platform makes this a worthless device, at least to me. Too bad all those wonderful reviewers failed to mention these glaring limitations.

    • sysaggressr
    • 2 yrs ago
    • Reported - view

    This. We need this...

    • rockdirector
    • 2 yrs ago
    • Reported - view

    Just want to register my vote for this. I am _this_ far from returning the product from the lack of a browser app.

    • dahveed311
    • 2 yrs ago
    • Reported - view

    Adding my name to +1 for this. It is really hard to understand how this is still not planned. How many views and replies and votes are required for this to receive adequate attention?

    • EthanW6258
    • 2 yrs ago
    • Reported - view

    Probably an infinite number.  When I purchased my first Eero system the company was a small start-up with a personal touch and probably would have gotten round to doing it.  Now it is owned by Amazon.  I don't think they would pay attention to this issue unless they felt it would put them at competitive disadvantage to other mesh network makers.  It would take tens of thousands of complaints to even get on their radar screen.

    • B3L13V3R
    • 1 yr ago
    • Reported - view

    Yeah, at this point it's just a pride issue to not "have plans" to add browser support as an option.  There are at least a few HUGE reasons to add it and everyone has already mentioned them in the current, 364 votes on this.

      • Guru of the Terabytes
      • MattyB
      • 1 yr ago
      • Reported - view

      B3L13V3R Not enough individuals.

      This link needs to be shared with all social media platforms and honestly the title of this thread is not clear.

    • Guru of the Terabytes
    • MattyB
    • 1 yr ago
    • Reported - view

    Until a web interface is made available you will never be a 10

    • JC9091
    • 1 yr ago
    • Reported - view

    I signed up just to vote for this.

    I came here looking for the desktop version to use with my MacBook Pro. How shocking it was to find that there isn't one.

      • EthanW6258
      • 1 yr ago
      • Reported - view

      JC9091 the most frustrating thing is that if you have an M1 Mac, all they would have to do would be to allow their existing iOS app to be available through the Apple Store where it could run natively.  They could even include a disclaimer that they won't guarantee it works.  If it does not work, however, minimal tweaks should allow it to do so.   There would be none of the security concerns they cite about making a dedicated MacOS desktop app or a Windows app or a web-site available to all desktop users on any platform.  Anyway, thanks for adding our vote.  Back when Eeero was a small start-up company they would have responded by now either with a product or a good explanation of why it is impossible for them to make apps for operating systems other than iOS or Android.  Since they are now owned by Amazon, don't hold your breath!

      • JC9091
      • 1 yr ago
      • Reported - view

      EthanW6258 I do have an M1 Mac…a MacBook Pro M1 Max. It’s ridiculous that this functionality isn’t available. Now I’m regretting my Eero purchase.

    • bigillz
    • 1 yr ago
    • Reported - view

    How can this still be the case?!? I just got the Eero Pro 6 and need to copy IP and mac addresses for use on my laptop. Seriously supposed to transcribe from my f'ng phone?!

    Here's the extra special bonus - THEY HAVE A WEB INTERFACE ALREADY but only available to registered custom installers. The Remote Network Management (RNM) interface here - https://blog.eero.com/ci_remote_network_management/

    Give me a break Eero. Give your customers THE BASIC tool for configuration EVERY OTHER ROUTER HAS, not a mobile app ffs.

Content aside

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  • 467 Votes
  • 3 wk agoLast active
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