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Feature request: Dedicated iPad app

You need to update the Eero app to be a Universal app and improve the display to better handle iPad-sized screens. Once I went past 3 Eeros (currently have 7), I need to horizontally scroll to see all the Eeros.

75 replies

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    • enthusiast
    • kodyaten
    • 5 yrs ago
    • Reported - view

    Jeff C. any info this week :) 

      • enthusiast
      • kodyaten
      • 5 yrs ago
      • Reported - view

      Jeff C. dang! I’ll be here waiting :)

    • levans80
    • 5 yrs ago
    • Reported - view

    Would love to see support for iPad.  Apple makes it very easy to use universal binaries. I have an iPad Pro and would love it to be my main hub to manage my eeros. Obviously, the blown up iPhone version looks terrible on iPad.  

    • mkrewson
    • 5 yrs ago
    • Reported - view

    I’d like to add my support to this as well. I use my iPad Pro quite a bit and would love a dedicated iPad Eero app! Please reconsider making one!

    • Chessmassacre
    • 5 yrs ago
    • Reported - view

    Yeah. I want landscape viewing for my iPad. I have a sleeve on my iPad that doubles as a stand and it is for landscape mode. I hate having to hold my iPad like a big cellphone while at work using both hands to type with. 

    • Gadget Enthusiast
    • imjoey
    • 4 yrs ago
    • Reported - view

    I am also in total agreement here... I just recently bought a Eero setup and while its nice to have an iPhone  app on my phone, I use my iPad a whole lot more and would certainly like to have a native iPad app that takes advantage of the whole screen and not just a bloated version of the iPhone app. Now, to my knowledge Apple has made creating universal apps a breeze... So I'm wondering why Eero Support has been twirling there thumbs on this? The last post I saw about it was from a year ago... Surely it doesn't take that long to make an app universal since again, Apple has made this very easy. There are plenty of us that want it and we are YOUR CUSTOMERS!! Which means that without our business you wouldn't have one in the first place. Please take the time to listen to this feedback and make your customers happy. ;-) 

      • rcooked
      • 4 yrs ago
      • Reported - view

      imjoey you’re exactly correct that this is beyond insane at this point.  They haven’t had issues developing Eero plus to extract additional revenue, when Apple provides universal binaries that they are simply not utilizing.

      I like the product, but will not add any additional access points until they get the software up to snuff.  I would really like for Eero to post an honest update as to why nothing has taken place in a year on this - it’s ridiculous 

      • rcooked
      • 4 yrs ago
      • Reported - view

      imjoey Glad you weighed in.  It’s beyond ludicrous at this point.  I’ve actually stopped recommending Eero to family and friends because of this.  Who the heck wants to manage this system from a phone only?  The iPad continues to evolve and Apple offers universal binaries and Eero does nothing.

      So frustrates.

      • Engineer
      • David_C
      • 4 yrs ago
      • Reported - view

      rcooked would you start recommending eero again if there was iPad support?

      • rcooked
      • 4 yrs ago
      • Reported - view

      David C. sure would - it’s the one feature several of us have been crowing about for at least a year.  It’s becoming a primary device.

      • rcooked
      • 4 yrs ago
      • Reported - view

      David C. Does Eero have any plans here?  It’s been crickets on this front from anyone at Eero, and it makes no sense to me at all.  For this price point, this seems like a given.

      • Gadget Enthusiast
      • imjoey
      • 4 yrs ago
      • Reported - view

      rcooked Like you said below, iPad is a primary device for atleast me but I’m thinking this is the same for many others as well. To me, this doesn’t seem to be such a big ask of the company. 

      • Gadget Enthusiast
      • imjoey
      • 4 yrs ago
      • Reported - view

      David C. It shouldn’t matter if we would recommend your product or not if you decided to support iPad. What matters is supporting a mobile device which is in that hands of your customers and in turn for doing the right thing... maybe you wouldn’t have to ask that question in the first place. Just a thought. 

      • Engineer
      • David_C
      • 4 yrs ago
      • Reported - view
      imjoey said:
      What matters is supporting a mobile device which is in that hands of your customers and in turn for doing the right thing...

      imjoey rest assured, that's exactly what matters to us. In this case, I asked simply because I was curious if iPad support is the only issue blocking rcooked 's recommendation, or if there are other things we should know, too.

      • Gadget Enthusiast
      • imjoey
      • 4 yrs ago
      • Reported - view

      David C. believe it or not but not everyone has a smartphone. And to use your app in blown up version of a smartphone app is absolutely hideous to use. To me this is something that you should be able to see. I read a few post and understand why you wouldn’t want to have a computer or web access version for security reasons, but most of us either have a smartphone tablet of some sorts. Maybe even both. But those of us with both, I’ll spend most of my time on the larger screen device and that is where I’d like to see a native app. Not a hideous blown up version that is hard to use. Besides wanting to see native vpn on router support this issue (iPad Support) is at the top of my list. 

      • rcooked
      • 4 yrs ago
      • Reported - view

      David C. what I don’t get is the lack of any explanation for not supporting it?  If it’s planned, why no updates.  Apple makes it easy....

    • Yufasa
    • 4 yrs ago
    • Reported - view

    It is almost like Eero have never heard of Apple but insist they support administration only with mobile devices.  Weird, eh?

    • svami
    • 4 yrs ago
    • Reported - view

    What makes you think that eero is going to do anything about this issue? This topic has been going on for a year, and nothing has happened. I approximate 60 eero-customers here are interested, and nothing has happened. Wake up, all companies are here to make more and more money. Do you think restaurants are run for your health and wellbeing?

      • rcooked
      • 4 yrs ago
      • Reported - view

      svami They probably won’t.  However, as some who has their product in two houses with a total of 9 in use, I used to recommend it all the time.  I’m not until they get their bucket of crap together and use the universal binaries to address this simple issue.

       

      Not recommending the product will have an impact, and hopefully make them reconsider.  Tablets are becoming a primary device, and it’s ridiculous I’m tied to my phone only.

       

      long story short, they are lazy about this and I’m done championing a half baked product app wise.

       

      I hope I’m wrong, but they have demonstrated they don’t care either.

    • levans80
    • 4 yrs ago
    • Reported - view

    It really is sad a universal app has not been made yet.  Apple makes a very simple API to use for this.  Most apps out there are universal or have a dedicated iPad version. This isn’t hard.  

    • svami
    • 4 yrs ago
    • Reported - view

    It is nice to have an iPad version of the eero app. This is my first impression of it. I feel that the app was designed by/for a 20 year old kid who can easily read the gray thread-like vermicelli fonts. Of course, a 20 year old could not afford a four hundred dollar eero, so the app is not for the right audience. I being older can easily afford and have six eeros. However, being older, I can’t easily read the new upgraded app. If the app were designed with apple’s ‘Dynamic Type’ in mind both the young and old would be happy.

      • Yufasa
      • 4 yrs ago
      • Reported - view

      svami that’s were the 12.9” iPad helps:)

    • Gadget Enthusiast
    • imjoey
    • 4 yrs ago
    • Reported - view

    Amazing! Thank YOU!!!!

    • cMoo92
    • 4 yrs ago
    • Reported - view

    So glad this was finally released to the public. It’s been available in the beta app for a little while now and it was sooo hard to hold my tongue and not spill the beans, especially with the recent discussion that was going on.

    Well done eero team!

Content aside

  • Status Implemented
  • 100 Votes
  • 4 yrs agoLast active
  • 75Replies
  • 3008Views
  • 36 Following