Devices not connecting to closest eero
A quick background on my setup:
- I am running the latest version (1.4) of the iOS app
- I am running the latest firmware (2.1.0) on my three eeros.
- My first eero is connected as follows: modem -> eero --> switch
- My other two eeros are hardwired via ethernet back into the switch.
Upon updating the iOS app, I started checking to see which devices are connected to which eeros. I was surprised at what I found.
- Most of my devices are connected to the primary eero.
- An iPad in an upstairs bedroom is connected (with a weak signal) to the primary eero which is downstairs in my den even though there is an eero in the same bedroom as the iPad. (The iPad stays in that bedroom, it never wanders around the house).
- My Rachio sprinkler controller is also connected to the den eero even though there is an eero much closer to the garage.
These are not the results I expected. I thought I placed the eeros to give me strong coverage throughout the house but the devices don't seem to want to connect to the closest available eero. I also thought since I wired them via ethernet that this would give me the strongest possible mesh network possible.
Did I do something wrong in my setup? Any suggestions on how to correct this?
i have 3.20.0 and still face this problem!
The ask isn’t to violate WiFi standards, the ask is for eero to fulfill its promise of being a better WiFi system, which it is currently failing for a lot of customers. Implementing the v and/or k extensions could help? I can’t think of a single manufacturer of my 50 client devices that is consistently picking up the stronger signal, so I (and others) are looking for eero to come up with a creative option. TrueMesh is already just simulating WiFi, so they’re obviously not afraid of going their own way.
If we had the ability to reduce transmit power, that would go a long way towards facilitating client roaming. But that adds complexity to the relatively simple user interface. I have a mix of mobile clients and they roam seamlessly on my home system (UniFi) with reduced transmit power. I find tweaking wifi systems more of an art than science because of all the variables at play.
The eero system is a lot easier to setup than prosumer systems like unifi though. I’ve setup a couple eero systems for relatives and they’re all happy so far.
I have several TP-Link smart switches at home. Two of switches are next to each other, but one of them keeps connecting to a weak and far away Eero beacon. Sometimes, both. Well, that should not be a problem, but the issue is that Echo/Alex reports that the switch is not responding, yet, it works in TPLink's Kasa app perfectly. I have to delete and re-discover these switches again and again, which affects the Alexa routines. I have tried everything including reserving the IP address for it. Nothing helped, and I don't know whom I should complain to. When I unplug that beacon, the issue is not there. I have 1 main Eero Pro and two beacons. The beacons have had many problems, and I ended up unplugging these beacons. It's the most frustrating product I have owned since Windows Vista.
I have the same issue 3 years after you guys! My Logi Circle baby monitor chooses to connect to a distant router with terrible signal strength despite a strong router just on the other side of the way about 5 feet away. This is scary because a baby monitor can be a life or death piece of technology. The fact that Eero doesn’t allow for a Mac Address black list on each router is astonishing, negligent, and in my case dangerous!! I expect my baby monitor to work and if it is connected to the wrong router I have no ability to switch it or force it to re-connect to another node.
Eero can you please respond to me here. I have 3 Eero Pros and am not sure what to tell my wife. Do I tell her too bad and let’s just hope it doesn’t fail us when we need it most? Is that the recommendation from Eero?
I guess I could buy one more mode just for the baby room but that seems insane given my whole house is 1500 sqft on one floor and I already have 3 Eero Pros all connected to Cat6 Ethernet.
This is years later and this issue still persists. Eero has done nothing to improve this it seems, very disappointed.
I know you like to beat this point and you are correct to a point. The issue here is that with non Eero AP's the client switches quickly or connects to the closest one. Replace the AP with an Eero and you don't get the same behavior. Same client...different behavior. I have tested this with ASUS & Dlink AP's. I have a few Wifi lights that insist on connecting to a distant AP with a very low Signal, they ignore the Beacon that is 5ft away from them... Replace the Beacon with another AP...and they connect to it 100% of the time. Replace the Beacon with an Eero Pro, and they connect to it about 20% of the time.
I was able to trick them by turning off all the eeros except the beacon and a distant Eero Pro. Once they "found" the Beacon, they stuck to it. Brought up the rest of the Eeros and they continue to go to the Beacon.
Again, if I put the Asus AP in the Beacons place, the bulbs connected to it 100% of the time. And this is with the entire Eero network up and running.
I've tried it with Linsys Velop and BT Mesh and consistent results when moving round the house/garden in terms of devices picking up the strongest AP device signal. Switch back to Eero and it never switches from the first AP it connects to until I turn off some AP's and force it. I should get the same behaviour with all my devices no matter what Mesh network I implement.
The device makes the decision! So why does it make the logical decisions with Linsys and BT Mesh and make the wrong one with Eero?
Seems nuts to me and this thread seems to be going round in circles
I have this problem as well. HP Laptop consistently connects to farthest eero (which results in 90% reduction in potential bandwidth). Toggling Wi-Fi on laptop does not help: it always re-connects to the eero with the weaker signal. My workaround is to unplug the farther eero. This sucks :(
The community posted the following feature request FOUR YEARS AGO and upvoted it 274 times:
- Assign a device to a specific eero
If you care about this issue, please upvote using the link above.
Also, someone posted a newer feature request 6 months ago, adding a suggestion to be able to kick a device off a specific eero so the device can rescan:
- Ability to assign device to a specific eero or temporarily kick a device off an eero to force it to rescan for better signal
This 2nd one encompasses the request of the first one and adds a useful additional request, but it only has 4 upvotes and will take a long time before it accumulates enough to be noticed, so the first one still carries importance. Please upvote BOTH.
Rex in Hawaii
- Assign a device to a specific eero
Any update to this issue? Still got the problem to connect the closest beacon when roaming
- Status Answered
- 3 mths agoLast active