70

Scheduled Updates

If I have business meeting or calls it can be frustrating to have the eeros update themselves and me lose access to the internet.  I would like to be able to set a time that works for me during which they can update themselves to avoid this automatic updating interrupting my business needs or my wifi experience. 

98 replies

    • wesley
    • 4 yrs ago
    • Reported - view

    Seems like a no brainer. Stupid that I have to lose internet every night because i sleep later than “most people”

      • txgunlover
      • 4 yrs ago
      • Reported - view

      wesley Updates are not sent every night.  They're sent, on average, every 1 month.

      • dwyswysd
      • 2 yrs ago
      • Reported - view

      wesley it's not every night

    • tkassum
    • 3 yrs ago
    • Reported - view

    Hi - I too find this problematic as I run a streaming white noise track for sleeping overnight and the updates interrupt it. Then I have to get up and restart my speaker. 

    Here's an idea I had - has anyone else tried setting their network's time zone to something different? I live in U.S. Eastern Time zone but if I set the Eero network to Greenwich Mean Time, will the updates happen at, say, 9pm?

    • thekurtlyon
    • 3 yrs ago
    • Reported - view

    Agree, this can/does cause challenges with employment, clients, etc..

    • flig
    • 3 yrs ago
    • Reported - view

    Our network just went out at a super inconvenient time to install an update. It's great that most people aren't awake at 2am, but some people are -- and often it's because of a critical situation. Allowing users to schedule when restarts happen is an essential feature.

    • Level-Two Applications Specialist
    • AtrociousExhibit
    • 3 yrs ago
    • Reported - view

    I voted and would also like to see this implemented. We ought to be able to defer and reschedule updates. In 2020, that's just common courtesy and common sense! I should not be kicked off the network, especially during working hours, just so that my eero devices could update themselves immediately! >:(

    • Theo
    • 3 yrs ago
    • Reported - view

    Again, tonight, my internet went down and it didn’t take long to confirm that it was due to another eero system update without warning. It is inconceivable that an app cannot provide a notification when a new version has been posted, giving us a chance to update manually at a convenient time in the next few days. That would be the simplest solution to implement.
     

    A more involved solution, with user-selected update times, could be considered for the future. But there is no doubt that the current situation is untenable and, frankly, an embarrassing design omission. 
     

    If an in-app notification is too much to ask for, why don’t you make a release notes thread here that we can all follow? Drew ?

    • Theo
    • 2 yrs ago
    • Reported - view

    Attention everyone following this thread: a new stability update dropped yesterday.  v3.20.1-1 - Released October 8, 2020. Be prepared for an interruption tonight or schedule the update manually. 

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS 6.0.0 and 6.0.1 released in rapid succession this weekend. Expect a network interruption while the update rolls out to your devices in the next few days. 

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS: v6.0.2-11 - Released November 7, 2020. Be prepared for an interruption tonight or schedule the update manually. 

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS: v6.0.3-24 - Released November 19, 2020. Be prepared for an interruption in the next few days  or schedule your update manually.

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS: v6.0.4-1Released December 2, 2020. Be prepared for an interruption in the next few days  or schedule your update manually.

    • ron_g
    • 2 yrs ago
    • Reported - view

    @theo Your a day  late on this one :)

      • Theo
      • 2 yrs ago
      • Reported - view

      ron_g asleep at the switch! 

    • thesillyrabbit
    • 2 yrs ago
    • Reported - view

    Dude this thread has been open for 3 years. Enough Consideration. Since working from home I Download really big files in the middle of the night to work on a next day and again last night it killed the network and I had to start over. I lost hours of work. I'm glad you guys now give us a heads up about updates but it doesn't do me any good. I still need to DL things in the middle of the night. I understand you guys always want us to be updated but now I am losing sleep and work over this dumb feature (or lack thereof). JUST LET US SET THE TIME OF THE UPDATE. I would much rather know exactly when it's going to happen. or a "pause for one-night" button at the very least. 

      • Theo
      • 2 yrs ago
      • Reported - view

      thesillyrabbit “You guys”? I’m just a customer like you doing my bit to let anyone following the thread know about updates so you can maybe trigger the update during the daytime or at least before starting any long, overnight network operations... until eero implements some sort of in-app notification. 

      • thesillyrabbit
      • 2 yrs ago
      • Reported - view

      Theo this obviously wasn't directed at you. Thanks for your updates. What I was talking about was the email they now send out before updates and it was directed at the people who work at eero. This feature has been a long time coming. Just do it already.

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS: v6.1.0-877 Released December 16, 2020. Be prepared for an interruption in the next few days  or schedule your update manually.

      • jonwright
      • 2 yrs ago
      • Reported - view

      Theo I just stumbled upon this thread because...my network went down without warning to install v6.1.0-877. So about 10 days before update was automagically pushed to my network at about 0215 local time. Thank you for posting these updates. Absolutely ridiculous that we have to rely on you.

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS: v6.1.1-14 - Released January 8, 2020. Be prepared for a network interruption in coming days or perform your update manually at a time convenient for you.   

    • crssho
    • 2 yrs ago
    • Reported - view

    Just bought my eero and now considering returning it before opening it as this is just non sense I dont want to deal with. I read that the Google mesh system also does this auto update bull crap. Has anyone found a mesh router brand that isn't so annoying for it's users?

      • crssho
      • 2 yrs ago
      • Reported - view

      crssho For the record, it appears that the auto update option is optional for Netgear and Linksys mesh router systems. If anyone else if like me and wants to ensure the have full control of when their internet just turns off and resets. 

    • Hoso
    • 2 yrs ago
    • Reported - view

    The older google didnt have the auto-update. But seriously, with all the mesh I tried, this is still my favorite one overall. The google one has some problem for gaming. And I tried 2 Netgear that didnt stop losing connection somehow. 

    • Theo
    • 2 yrs ago
    • Reported - view

    eeroOS: v6.1.2-20 Released February 11, 2021 (System stability). Expect a network interruption in coming days or perform your update manually at a time convenient for you.

Content aside

  • Status Implemented
  • 70 Votes
  • 5 mths agoLast active
  • 98Replies closed
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