How to connect Eero to whole home via CAT5/6

Hi all,

This might be a really stupid question for most but since I am having issues, I figured I would ask here.

I recently installed the Eero Pro and love it.  My house is fully wired with Cat5e/6.  I would like to connect my xfinity service so that I can use the ethernet ports in all rooms.  I have tried all kinds of different things and I can't get the jacks to work.

I have my modem and the Eero Gateway on the 2nd floor landing.  All the Cat5e jacks terminate in a SMC in my Master Bedroom closet.  There isn't a whole lot of room there for me to mount things so I thought I read somewhere that I can install a switch in the SMC and connect all the cable to it and since the ports are autosensing, things should work but for me, they don't.

Do I need to connect my modem into the SMC and into the switch?

Any help would be greatly appreciated.

Thank you

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  • I don’t know what “SMC” is, but I’m going to assume it’s just a brand/product name and what you’re referring to is actually a patch panel. You are correct that all the cables from the patch panel need to connect to a switch. Here is the order of how the eqpt needs to be connected:

    Modem > eero gateway > switch > eero leaf node(s)


    Hopefully that helps answer your question—but then again, maybe I misunderstood something and this isn’t helpful at all :)

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  • Sorry.  SMC (Structured Media Console) where all the wires terminate.  I don't have space in there for modem, switch and the eero so I will need to figure this out.


    Thank you

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  • You could put the modem in “Room A” and then in your SMC patch panel, take the Room A ethernet and connect it straight to the eero (not the switch), then connect your eero using the other ethernet port on it to your switch. The switch would have all your other rooms plugged into it. Then you would install your other eeros in your other rooms.

    I’ve included a quick diagram showing what I mean, in case that helps you understand what I said.

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