9

hide 5Ghz,

Can't it just be possible to hide the purity of 5Ghz for a period of time with a single button like

4replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I would really love this feature. A little back story. I have an entire house full of Whirlpool smart connected appliances that only connect on the 2.4 gig but I am using an Iphone 8 and it is not possible to choose another band. So I have ALOT of trouble if the appliance is knocked off of the network. I am told to use the app to reconnect but when the phone is connected to 5G and the appliance wants 2.4 they can't see each other. Another aside is I am a blind user and that is a royal pain to get fixed in the first place . Please please allow me to stop the 5g when it is needed so I can connect on the same signal as the appliances. I have to borrow another person to work the appliance set up and hav to have them wait while I call in to support to shut it off briefly to connect useing the whirlpool app.

     And that is just one case where this happens. I also have smart plugs that also balk when the phone is not on the same signal.  

    Like
  • We also have non mobile 2.4ghz only devices, and it is a pain to have to reconfigure them when eero moves them over to 5ghz.  It would be great to have a network setting to force the band for these non mobile device that needs it.  

    Like
  • This is the 4th request I've found that asks for basically the same feature for basically the same need.

    I personally asked to be able to "Pause" 5g for a period of time to setup IoT devices, other have asked to Disable, Block or Turn-off 5g. i suggest we all find each others requests and upvote them all, as i am upvoting everyone i can find.

    Like
  • when I run the disable 5GHZ test temporarily I get way better internet speed. Eero offers a temporary solution to a problem but no permanent fix. Eero make this happen PLEASE!!!

    Like
Vote9 Follow
  • 9 Votes
  • 2 yrs agoLast active
  • 4Replies
  • 56Views
  • 5 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com