
Feature Request: QoS
Hi There, I would like to see two new features added to the app for managing my wifi network. The first is just device usage so when I go in and see my devices listed can you show and track how much data each device is utilizing and report back that on the app?
Second is there any plan for adding device prioritization where I could give a certain device higher speeds for a designated amount of time? So say give the XBOX top priority for the next hour or see a device and even turn down the bandwidth it might be using?
Two features that would greatly enhance an already awesome WiFi solution!
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Hi everyone!
Thanks again for sharing your continued interest in QoS support for eero. In case you missed it, with yesterday's app release of version 2.17, we introduced a new section in the app called eero Labs as well as the first feature in Smart Queue Management (SQM).
Unlike traditional QoS, which only allows specific devices to receive priority bandwidth at the expense of others, SQM works automatically across your whole system – removing confusing manual steps from the process, and making the overall internet experience better at any given moment. This means all devices can benefit from better queue management without having to push other devices into a worse network experience.
The release of SQM doesn't mean we are no longer considering QoS down the road, however, we hope that you find the simplicity and implementation of SQM as a useful new feature to help improve network bandwidth usage across all the devices on your network.
To enable SQM:
- Open the eero app
- Tap on the menu button
- Tap on Network Settings
- Tap on eero Labs
- Switch the toggle to On
For more information, please see our help center article.
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Hi Skeeter —
Welcome to the eero community and thanks for your feedback!
I have shared your idea regarding device usage on an eero network with our product team. As we continue to build out in-app features, this type of feedback is invaluable for our team!
As for QoS, this is a feature that we've received interest in before. As we continue to build new features into eero, this is something we will continue to evaluate.
Thanks again! If anything develops with either of these suggestions, I'll be sure to update the topic!
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That's actually a stellar idea as the day/time change so do the types of usage. To build on that then let's say I have multiple profiles say ones for kids, ones for guests it would be great to say that the max bandwidth a particular group gets is say 10mbs or something like that. That way you give the low usage to the kids or in-laws around say holidays (Thanksgiving) so they don't suck the life out of your network! LOL. (just kidding)
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rainmkr26 Yes I remember them and in using the ToLink Google device, the device reporting was handing and the prioritization was OK but only allowed me to prioritize a device for set amount of time like 1 - 5 hours.
Taking this further what I would like to see Eero do is give me the ability to cap a max bandwidth a user could use regardless of how big my pipe. So here's a recent real world scenario that is hitting me. We are trying out Directv Now - their new online streaming live TV service. So it's pretty good but back to this topic, here is what I run into. My wife will sit down with her iPhone, fire up streaming video on phone and magically we will start to see issues with DirectTV playing through the AppleTV. So we have a 60mbs pipe which usually reports 40mbs or high, but the iPhone tends to eat up too much of that pipe to cause the streaming to stop. So what I want to be able to do (unbeknownst to her) is put her into a group or specifically at her device and say cap download speeds at say 10mbs. I believe this would solve the issue that I am running into.There's my Christmas wish from Eero! :-)
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I've ordered the Google wifi which is much cheaper than the eero. I doubt it would be better than the eero but this company is slow in implementing what customers ask for. They are more implementing what they seem fit for customers. The company luma listens to customers views and implement in quick succession. Pull up your sox eero.
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Jeff C. similarly I would love to prioritize my entertainment devices. whether that be Apple TV, ps4, Netflix, etc. and deprioritize say my iMac so that it doesn't congest the network doing something like a time machine back up or a cloud backup to backblaze or crash plan while we are watching shows.
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Eero, I have contacted your customer support as the ability to limit data rate is an urgent issue for me and I assume for some of your customers who have data caps and use Amazon streaming to smart tvs and some other devices. I have discovered that Amazon video streaming software does not allow users to manage the data demand (Netflix and Hulu do) and Amazon says it is up to users to do that with their routers. They say that any quality router will do it. Eero customer service confirmed that currently the eero system doesn't do it. If this is something that is difficult to do with the eero "mesh" I guess I understand, otherwise what's the hold up?
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Hi pflood -
Sorry that this went by without a response.
At this time, we don't have any features that restrict data usage based on a certain "cap" from the eero app. In upcoming releases, we will be providing more information regarding data usage and how much is being used by devices on your network at a given time. This, however is great additional feedback for a use case, and I'm happy to share it with our team.
Thanks again!
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Thanks. I didn't intend to say the restriction on data rate would need to be based on a cap, it would preferably be by device (by MAC address?) but if that 's too hard it could be to all devices.
Any comment on the claim by Amazon that it is a reasonable expectation on their part for their users to be able to restrict their streaming rate, they use this to justify not having a restriction on their end?
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Thanks. Amazon has definitely heard from me. They didn't mention any specific router, they just said it was something any quality (and not said but maybe implied?) router could do. I don't know enough to argue with them one way or the other, but I figured eero would understand their competition better than me.