158

Feature Request: QoS

Hi There, I would like to see two new features added to the app for managing my wifi network.  The first is just device usage so when I go in and see my devices listed can you show and track how much data each device is utilizing and report back that on the app?

Second is there any plan for adding device prioritization where I could give a certain device higher speeds for a designated amount of time?  So say give the XBOX top priority for the next hour or see a device and even turn down the bandwidth it might be using?

Two features that would greatly enhance an already awesome WiFi solution!

121replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I wrote a longer reply in the thread to my original comment, but TL;DR: neither gen1 nor gen2 eero supports any sort of WAN-based QoS or BufferBloat protection, so we're back to voting for this for the entire product line.

    Like
  • I have gen 1 Eeros runnng behind both a Windstream bonded DSL router and an IQrouter handling BufferBloat. As you can see, the IQrouter does a great job with BufferBlloat. 

    Like
      • sschnath
      • sschnath
      • 2 yrs ago
      • Reported - view

      DanB4me Are you using bridge mode or double NAT?

      Like
      • DanB4me
      • DanB4me
      • 2 yrs ago
      • Reported - view

      sschnath My technical skills fall more towards "good at following directions" so I asked one of our local residents, Jonathan Foulkes to help me with the answer. Jonathan is the creator of the IQrouter I use for BufferBloat management and he guided me through the setup. Jonathan indicates that it is really a triple NAT. Both the Windstream router and his IQrouter are doing NAT. Because the Eero doc said I would lose features if set up in bridge mode, I left as NAT as well. I lose a bit of speed with Jonathan's router in the mix but his BufferBloat management more than makes up for it. This setup has been rock solid for me for many many months now. 

      Like
      • sschnath
      • sschnath
      • 2 yrs ago
      • Reported - view

      DanB4me I had looked at the IQrouter before I pulled the trigger on eero because my primary concern at the time was improving my wireless coverage and I knew a single router was not going to help me with that. eero has certainly helped with that.

      I had my fingers crossed that eero might help with the buffer bloat I already knew that I had but no such luck. I know part of eero's selling point is simplicity but they're also selling quality of the internet experience and QoS is a big part of that so I'm surprised that there is no advanced QoS setting to allow it to be fine tuned when needed.

      I had also recently upgraded my cable modem but that also did nothing for the bloat. 

      I did recently increase my internet bandwidth to 60 Mb down but still only getting 5 Mb up. I hoped I might be able to get away with it as-is but my daughter was complaining about us having "the worst WiFi ever!" while I was backing up to a new cloud backup service. Rather disappointing to hear that after all the upgrades but she was right.

      I though that even if the backup service was monopolizing the upload path we might still be ok for streaming downloads but apparently not and now I'm going to have to buy the IQrouter too. Should have done that first before maxing out the eero system!

      Does anyone know what eero features are lost in bridge mode? Sounds like either bridge mode or double (triple) NAT will work but I would think bridge mode might be a little faster?

      Like
  • I would like to see QOS implementation too since I am not very pleased by euro's management in my low bandwidth connection. I would like to be able to prioritize streaming and web browsing over all the other. Hope it will be implemented in the near future.

    Like
  • Another vote for QOS since I depend on Google voice for all my calls.  Also for wireless calling on my TMobile cell phone.

     

    Does anyone know if I setup the T-Mobile wireless modem that is optimized for wireless calling will it interfere with eero? Was hoping to avoid another device on my network but I need solid connection for my conference calls.

    Note it's been more than a year since this was requested.

    Like
      • harambur
      • harambur
      • 2 yrs ago
      • Reported - view

      harambur sorry, meant wireless router.

      Like
  • I've noticed all devices latencies shoot up when one device is streaming. While this one device is not remotely saturating the bandwidth, it's causing mega-latency issues across the network. the QoS feature should allow me to prioritize devices I'd like to not be affected by this type of traffic. 

    Like 1
  • Hi everyone!

    Thanks again for sharing your continued interest in QoS support for eero. In case you missed it, with yesterday's app release of version 2.17, we introduced a new section in the app called eero Labs as well as the first feature in Smart Queue Management (SQM).

    Unlike traditional QoS, which only allows specific devices to receive priority bandwidth at the expense of others, SQM works automatically across your whole system – removing confusing manual steps from the process, and making the overall internet experience better at any given moment. This means all devices can benefit from better queue management without having to push other devices into a worse network experience.

    The release of SQM doesn't mean we are no longer considering QoS down the road, however, we hope that you find the simplicity and implementation of SQM as a useful new feature to help improve network bandwidth usage across all the devices on your network.

    To enable SQM:

    • Open the eero app
    • Tap on the menu button
    • Tap on Network Settings
    • Tap on eero Labs
    • Switch the toggle to On 

    For more information, please see our help center article.

    Like 5
      • mattv123
      • mattv123
      • 2 yrs ago
      • Reported - view

      Jeff C. Hey hey! How about that?!  What a smart way to introduce the feature too for us network geeks.

      Turned this on and reset the network for good measure and buffer bloat went from an 'F' to an 'A' on a Comcast business CIR connection.  That's amazing!  Looking forward to seeing how this improves real life usage on the networks between everyone using it.

      Only thing I noticed is that the connection speed from my browser tested below what the eero's local speed test can get after enabling the feature.  I imagine this is SQM in action (even though there wasn't much other activity going on the network at the time of the test), but as long as the connections are stable that is all I really care about.  See below and thoughts/comments welcome. 

       

      Like
      • Skeeter
      • Skeeter
      • 2 yrs ago
      • 2
      • Reported - view

      Jeff C. Awesome news Jeff!  It's hard to believe I asked for this over a year ago and here we are you've implemented something better!  I can't wait to give this a try once I have my eero's back online. Long story short but currently homeless and building a home, so all eeros are in a Pod waiting for the house to be built.  Cheers! 

      Like 2
    • Jeff C. Very cool. This is great to see! My tests are matching those of mattv123 in that it seems as though eero is using its own (daily) speed tests to set the upstream/downstream speeds, and then feeding those to whatever algorithm (fq_codel? cake?) is used for QoS/SQM here. Is that a correct interpretation of what we're seeing? Or am I misinterpreting something?

      I ask only because, for whatever reason, eero's speed tests don't always clock in at (or sometimes even near) full speed of my connection.

      Like
      • mattv123
      • mattv123
      • 2 yrs ago
      • 1
      • Reported - view

      mattv123 been about a week now and results are excellent. The most noticeable change is a nest cam would intermittently end up buffering (spinning) when viewed on an Apple TV since switching to eero, now it hasn’t happened once since sqm has been enabled. I think this just goes to show how SQM is preventing buffer bloat with these streams, both with and without network contention. 

      Once again, excellent job to the eero team. This truly makes my Wi-Fi “just work” again on all accounts!

      Like 1
  • EXCELLENT!

    My bufferbloat rating from dslreports went from "D" to "A" on a Comcast cable connection.

    Like 1
  • Now this is what I am talking about! Very nicely done guys (the engineers for your work and Eero for listening) my network feels faster already 

    Like
  • I read the article on the latest SQM release.  That's great, thank you!   However, we'd still appreciate improved visibility and transparency to pinpoint bandwidth hogs and throttle them on the fly, or prioritize traffic for key devices when needed, or shape traffic rules to fit our regular usage patterns.
    We all love automated magic, but what geeks really need is better feedback and control of our networks.  Thank you.

    Like 1
  • Since the SQM update I have noticed far more balance on the network while multiple devices are demanding bandwidth. At first I was a little disappointed at the lack of custom control but with how well it manages automatically it just saves time and headaches. Brilliantly executed. 

    👏

    Like 1
  • This thread seems silent. I wanted to kick it back to life. I’d still love to see prioritization. Possibly by profile. Then users could create tiers out of their profiles and prioritize the most critical devices via the “tier one“ group. 

    Like 2
  • Definitely QoS support and the ability to give specific devices priority (upload and download) over any other device. I work from home a lot and have a voip phone and use video conferencing a lot. Would love to ensure my voip phone and conference device always have priority. Sometimes my voice gets choppy when other devices are streaming or downloading on my network. 

    Like 2
  • SQM has not handled the recent work+study from home bandwidth demands well at all in my home. Our MSFT Teams and Zoom calls were all suffering, especially on the upload side, as it competes with Dropbox/GDocs/OneDrive real-time collaboration, not to mention the kids streaming content like crazy. I had to get a different router (non-mesh) with manual QoS and it's a night and day difference. Whereas before, on my eero Pro + 2 Beacons, my voice would constantly cut off to other meeting participants and my video would not work, I can now reliably work in MSFT Teams with full audio+video+content sharing (while everyone else in the house does the same) plus have Spotify and Apple TV running without any issues. I went with a TP-Link Archer router and so far the only downside has been loss of range in the house, which I now fully appreciate being a benefit of the eero. So please, please, please let us manually prioritize traffic somehow.  This work+study from home scenario might be here to stay longer than most imagine and whatever companies can deliver the tools to facilitate this will be winners, just look at Zoom (i'll ignore their security issues).  

    Like 1
  • New to Eero. I’m surprised there is no QoS that allows one to prioritize a device or profile. SQM is nice but not a replacement. Is such QOS patented by a competitor? This could be a dealbreaker...

    Like
  • Here is the use case. Covid home isolation. 2 parents and 2 kids on 4 zoom calls. How can SQM know that today it should prioritize Mom’s important zoom presentation? Is there a way to accomplish this with Eero? 

    Like 1
Vote158 Follow
  • Status Under Consideration
  • 158 Votes
  • 3 mths agoLast active
  • 121Replies
  • 11661Views
  • 72 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com