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Feature Request: QoS

Hi There, I would like to see two new features added to the app for managing my wifi network.  The first is just device usage so when I go in and see my devices listed can you show and track how much data each device is utilizing and report back that on the app?

Second is there any plan for adding device prioritization where I could give a certain device higher speeds for a designated amount of time?  So say give the XBOX top priority for the next hour or see a device and even turn down the bandwidth it might be using?

Two features that would greatly enhance an already awesome WiFi solution!

141 replies

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    • Skeeter
    • 6 yrs ago
    • Reported - view

    tousaintsharpe If not too late I have the Google version used for $100 and it's yours!  :-)

    • tousaintsharpe
    • 6 yrs ago
    • Reported - view

    Skeeter 

    • tousaintsharpe
    • 6 yrs ago
    • Reported - view

    Is it the 3 pack cause my house need the 3 pack if yes I want it 

    • Skeeter
    • 6 yrs ago
    • Reported - view

    tousaintsharpe Sorry bud, just have one of them.  Good luck and I hope they work well for you.  The one I had did a good job in one room but when I tried to bridge it with a different router I could but the speeds just we not there.

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Reported - view

    Skeeter tousaintsharpe — this space shouldn't be used as a space to sell goods or services. If you'd like, I could forward your email address to the other. However, there shouldn't be any further discussion regarding such matters.

    Thank you.

    • rainmkr26
    • 6 yrs ago
    • Reported - view

    Jeff C. similarly I would love to prioritize my entertainment devices.  whether that be Apple TV, ps4, Netflix, etc.  and deprioritize say my iMac so that it doesn't congest the network doing something like a time machine back up or a cloud backup to backblaze or crash plan while we are watching shows.

    • tousaintsharpe
    • 6 yrs ago
    • Reported - view

    Skeeter  I honestly don't expect much from them compare to these eero but I just have to test for my self.

    • Skeeter
    • 6 yrs ago
    • Reported - view

    Jeff C. ha - no worries it's all good you can delete my comments here on that topic if you'd like :-)

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Reported - view

    Thanks for the additional feedback,  rainmkr26 😀

    • pflood
    • 6 yrs ago
    • Reported - view

    Eero, I have contacted your customer support as the ability to limit data rate is an urgent issue for me and I assume for some of your customers who have data caps and use Amazon streaming to smart tvs and some other devices.  I have discovered that Amazon video streaming software does not allow users to manage the data demand (Netflix and Hulu do) and Amazon says it is up to users to do that with their routers.   They say that any quality router will do it. Eero customer service confirmed that currently the eero system doesn't do it. If this is something that is difficult to do with the eero "mesh" I guess I understand, otherwise what's the hold up?

    • pflood
    • 6 yrs ago
    • Reported - view

    Update, response?

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Reported - view

    Hi pflood -

    Sorry that this went by without a response.

    At this time, we don't have any features that restrict data usage based on a certain "cap" from the eero app. In upcoming releases, we will be providing more information regarding data usage and how much is being used by devices on your network at a given time. This, however is great additional feedback for a use case, and I'm happy to share it with our team.

    Thanks again!

    • pflood
    • 6 yrs ago
    • Reported - view

    Thanks.  I didn't intend to say the restriction on data rate would need to be based on a cap,  it would preferably be by device (by MAC address?) but if that 's too hard  it could be to all devices. 

    Any comment on the claim by Amazon that it is a reasonable expectation on their part for their users to be able to restrict their streaming rate, they use this to justify not having a restriction on their end?

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Reported - view

    pflood

    Thanks for clarifying! As for the statement from Amazon, I wouldn't really be able to say. Did they provide any examples?

    I'm happy to pass it along as a feature request and would suggest letting Amazon know the same since it sounds like Netflix and Hulu offer the same type of feature.

    • pflood
    • 6 yrs ago
    • Reported - view

    Thanks. Amazon has definitely heard from me.  They didn't mention any specific router,  they just said it was something any quality (and not said but maybe implied?) router could do.  I don't know enough to argue with them one way or the other, but I figured eero would understand their competition better than me. 

    • pflood
    • 6 yrs ago
    • Reported - view

    Sorry *implied recent

    • wkandek
    • 6 yrs ago
    • Reported - view

    Jeff C. Another example. I just performed an iPad backup to icloud and during the time overall internet performance was very slow (dial-up like). I think the upload overpowered the overall connection (120Mbps down/6 Mbps up - comcast). It would be great if the eero could automatically limit devices - you already know maximum upload from the thruput tests. 

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Reported - view

    Hi  wkandek

    Thanks for adding your feedback and welcome to the eero community! Every use case is a great example towards this request, and I'll be sure to share it with our team. Thanks again!

    • tmchow
    • 6 yrs ago
    • Reported - view

    What about supporting QoS through something like fq_codel (Fair/Flow Queueing + Codel)? Complex QoS rules are typically horrible for normal people to configure and codel QoS has been proven to be effective. It could be basically a single toggle to enable and do a Speedtest to set the parameters. 

    Many routers already support including Ubiquiti ones  

    https://www.bufferbloat.net/projects/codel/wiki/

    • DanB4me
    • 6 yrs ago
    • Reported - view

    I bought the Eero system over other offerings after reading a mesh wifi comparison in the Mac Observer. You were their first choice based on Qos, calling it the best implementation they had seen in any router, period.

    I live in an area where DSL is our only option. I am one of the lucky ones that get 25 down. Our upload is typically somewhere between .5 and 1.5. With these low speeds, slow downs are always an issue. I would typically get an F on the bufferbloat component of the DSL Reports speed tests. 

    • DanB4me
    • 6 yrs ago
    • Reported - view

    To continue....

    A guy in our community tackled the bufferbloat issue and began marketing a customized router - http://evenroute.com/iqrouter/

    • DanB4me
    • 6 yrs ago
    • Reported - view

    Sorry - to continue - With this in place behind my Windstream modem, my bufferbloat scores went from Fs to As, albeit with some loss of upload/download speed. I thought your product would give me improved speed while still addressing bufferbloat. Speed improvement - dramatic, bufferbloat scores went back to an F. I am now back to running a network that goes from the Windstream modem to the IQ router with wireless turned off, to Eero. My bufferbloat scores are back to As. I have lost some signal strength but am still seeing 16 to 20 plus throughout the house with the Eeros. Improved Qos/bufferbloat management on your part would allow me to drop the other device. Thanks for your consideration.

     

     

    • pflood
    • 6 yrs ago
    • Reported - view

    Eero. Any movement on this?

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Thanks for checking in,  pflood 🙂

    At this time, we don't have any updates to share regarding QoS. As soon as we have an update, we will update this thread.

    We appreciate everyone following, liking, and commenting on this thread. The voice provided through these actions allows our team to monitor the interests of the eero customer community, and we look forward to continuing to build great new features.

    • tousaintsharpe
    • 6 yrs ago
    • Reported - view

    Jeff C.  Jeff you know this is all bull because from launch we been asking for this feature you guys have made several changes including upgrading the entire UI and still fail to listen to the ppls cry oh well a guess we have options right? Because that's must what you guys at Error tell us.

Content aside

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