Feature Request: QoS

Hi There, I would like to see two new features added to the app for managing my wifi network.  The first is just device usage so when I go in and see my devices listed can you show and track how much data each device is utilizing and report back that on the app?

Second is there any plan for adding device prioritization where I could give a certain device higher speeds for a designated amount of time?  So say give the XBOX top priority for the next hour or see a device and even turn down the bandwidth it might be using?

Two features that would greatly enhance an already awesome WiFi solution!

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  • Hi  Skeeter —

    Welcome to the eero community and thanks for your feedback! 

    I have shared your idea regarding device usage on an eero network with our product team. As we continue to build out in-app features, this type of feedback is invaluable for our team! 

    As for QoS, this is a feature that we've received interest in before. As we continue to build new features into eero, this is something we will continue to evaluate.

    Thanks again! If anything develops with either of these suggestions, I'll be sure to update the topic!

    Reply Like 4
  • I'll second the request for both of these features.

    Pinpointing bandwidth hogs and throttling them on the fly or prioritizing other devices would be fantastic.

    Reply Like 4
  • And i will definitely third the request for QOS way over due

    Reply Like 3
  • Ill top that.  Prioritization is a very good and thing to have.

    For stats however, I opened a post more into the netFlow part, to be able to see EVERYTHING

    Reply Like 4
  • I would also like to prioritize QoS based on day/time windows.  i.e.:  after 6pm, video/streaming should get xx% of the bandwidth.  between 7am and 6pm on weekdays, RDP/VPN should get xx% of the bandwidth.

    Reply Like 3
  • That's actually a stellar idea as the day/time change so do the types of usage. To build on that then let's say I have multiple profiles say ones for kids, ones for guests it would be great to say that the max bandwidth a particular group gets is say 10mbs or something like that.  That way you give the low usage to the kids or in-laws around say holidays (Thanksgiving) so they don't suck the life out of your network!  LOL. (just kidding)

    Reply Like 1
  • The new Google Wifi has prioritization and device usage features, so would love to see Eero follow suit soon with an even smarter implementation

    Reply Like 3
  • rainmkr26 Yes I remember them and in using the ToLink Google device, the device reporting was handing and the prioritization was OK but only allowed me to prioritize a device for set amount of time like 1 - 5 hours.  

    Taking this further what I would like to see Eero do is give me the ability to cap a max bandwidth a user could use regardless of how big my pipe. So here's a recent real world scenario that is hitting me.  We are trying out Directv Now - their new online streaming live TV service.  So it's pretty good but back to this topic, here is what I run into.  My wife will sit down with her iPhone, fire up streaming video on phone and magically we will start to see issues with DirectTV playing through the AppleTV.  So we have a 60mbs pipe which usually reports 40mbs or high, but the iPhone tends to eat up too much of that pipe to cause the streaming to stop.  So what I want to be able to do (unbeknownst to her) is put her into a group or specifically at her device and say cap download speeds at say 10mbs.  I believe this would solve the issue that I am running into.

     

    There's my Christmas wish from Eero!  :-)

    Reply Like 1
  • Thanks for the great feedback here,  rainmkr26 and  Skeeter .

    The real world examples are always great for helping us better understand how such features would be used.

    Reply Like 1
    • Jeff C. Here's a real world example the eero is capping my Apple TV at .1 MGbs so I can't watch HD videos that are streaming over my network from my computer. I would like to be able to tell the eero to knock it off so I can actually use the Apple TV to watch HD video.

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    • gianpo400

      Your eero system won't cap certain devices, as it isn't set to deprioritize anything. If you haven't yet, please contact eero support so our team can take a look at what is going on. You can give us a call at 1-877-659-2347 or email us at support@eero.com .

      Reply Like
      • Kcir
      • 9 days ago
      • Reported - view

      gianpo400 

      Reply Like
      • Kcir
      • 9 days ago
      • Reported - view

      gianpo400  the Apple TV Ethernet connection speed is only 0.1 MBps.  Its the Apple TV 'limiting' you, but even that is fast enough for HD streaming.  Perhaps the problem is the source.

      Reply Like
    • Kcir I was only getting 0.1 Mbps you notice the small b instead of a capital B that means megabits not megabytes. So my speed was a thousand times slower than you thought which is no where near enough to stream uninterrupted HD video. I fixed the problem. I assumed it was the Eero because I had just installed the new eero pro and thats when all the problems started but I think it was a combo of the new eero and I was running the public beta on my Apple TV. I downgraded the Apple TV and it works better now. Still not as good as it did on the old eero I had but good enough.

      Reply Like
      • Kcir
      • 9 days ago
      • Reported - view

      gianpo400 Gian..you will note in your original post you said "MGbs" not Mbps.  Note the use of ""G". not "b".  so your speed was in new mythical unit that I tried to logically interpret and failed miserably.  Thanks for the clarification.   Seems assumptions bit us all.   Its pity we can't go back and edit posts.   My Eero 2 is working fine with my Apple TV.   What provider do you have?  I used to be on Comcast and they would routinely throttle Apple TV (google it)... I switched to FIOS and haven't had a problem since.  Or are you talking internal from a Plex library or Apple shared library?

      Reply Like
    • Kcir Kcir sorry about that guess I had I typo. I'm streaming over my local network from my media server that in the same room as my Apple TV not the internet so my ISP isn't involved. I have Spectrum so it wouldn't surprise me if they did throttle but that wasn't the problem. 

      Reply Like
      • Kcir
      • 9 days ago
      • Reported - view

      gianpo400 thanks... that is helpful to know that its over your local network.. I am testing both the Eero g2 and velop... I really want to like the eero because of its software, but don't want to sacrifice speed so your post is very interesting to me.

      Reply Like
  • I've ordered the Google wifi which is much cheaper than the eero. I doubt it would be better than the eero but this company is slow in implementing what customers ask for. They are more implementing what they seem fit for customers. The company luma listens to customers views and implement in quick succession. Pull up your sox eero.

    Reply Like
  • tousaintsharpe If not too late I have the Google version used for $100 and it's yours!  :-)

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  • Is it the 3 pack cause my house need the 3 pack if yes I want it 

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  • tousaintsharpe Sorry bud, just have one of them.  Good luck and I hope they work well for you.  The one I had did a good job in one room but when I tried to bridge it with a different router I could but the speeds just we not there.

    Reply Like
  • Skeeter tousaintsharpe — this space shouldn't be used as a space to sell goods or services. If you'd like, I could forward your email address to the other. However, there shouldn't be any further discussion regarding such matters.

    Thank you.

    Reply Like
  • Jeff C. similarly I would love to prioritize my entertainment devices.  whether that be Apple TV, ps4, Netflix, etc.  and deprioritize say my iMac so that it doesn't congest the network doing something like a time machine back up or a cloud backup to backblaze or crash plan while we are watching shows.

    Reply Like 1
  • Skeeter  I honestly don't expect much from them compare to these eero but I just have to test for my self.

    Reply Like
  • Jeff C. ha - no worries it's all good you can delete my comments here on that topic if you'd like :-)

    Reply Like 1
  • Thanks for the additional feedback,  rainmkr26 😀

    Reply Like
  • Eero, I have contacted your customer support as the ability to limit data rate is an urgent issue for me and I assume for some of your customers who have data caps and use Amazon streaming to smart tvs and some other devices.  I have discovered that Amazon video streaming software does not allow users to manage the data demand (Netflix and Hulu do) and Amazon says it is up to users to do that with their routers.   They say that any quality router will do it. Eero customer service confirmed that currently the eero system doesn't do it. If this is something that is difficult to do with the eero "mesh" I guess I understand, otherwise what's the hold up?

    Reply Like 1
  • Update, response?

    Reply Like
  • Hi pflood -

    Sorry that this went by without a response.

    At this time, we don't have any features that restrict data usage based on a certain "cap" from the eero app. In upcoming releases, we will be providing more information regarding data usage and how much is being used by devices on your network at a given time. This, however is great additional feedback for a use case, and I'm happy to share it with our team.

    Thanks again!

    Reply Like
  • Thanks.  I didn't intend to say the restriction on data rate would need to be based on a cap,  it would preferably be by device (by MAC address?) but if that 's too hard  it could be to all devices. 

    Any comment on the claim by Amazon that it is a reasonable expectation on their part for their users to be able to restrict their streaming rate, they use this to justify not having a restriction on their end?

    Reply Like
  • pflood

    Thanks for clarifying! As for the statement from Amazon, I wouldn't really be able to say. Did they provide any examples?

    I'm happy to pass it along as a feature request and would suggest letting Amazon know the same since it sounds like Netflix and Hulu offer the same type of feature.

    Reply Like
  • Thanks. Amazon has definitely heard from me.  They didn't mention any specific router,  they just said it was something any quality (and not said but maybe implied?) router could do.  I don't know enough to argue with them one way or the other, but I figured eero would understand their competition better than me. 

    Reply Like
  • Sorry *implied recent

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