Remove device from the DNS/DHCP Cache network

Select a device if it is online or offline and remove what is defined. 

Use case: 

I have a 3 devices that when I installed Eero received an IP of 192.168.11.xx

I then reconfigured my network for 192.168.253.xx  and they do not assign.

- Be able to select device (on guest or main) and remove

- Be able to set a smaller lease time in the config



It may be that the devices (2 are Honeywell thermostats) may not follow DHCP lease RFC 2131.  However, they will not get a new IP address.  They still hold the 192.168.11.xx  Even if they are unplugged and rebooted.

I also made a static reservation in the app with a correct IP.  On a power cycle it still uses 192.168.11.xx .  Even after I disconnect from the SSID and reconnect.


What I found was the Eeros under IPv4 lists both the old IP and the manual IP that was sent.   

I swapped to my old wireless (with the same SSID) and all of the units got IP address on the same scope of 192.168.253.xx  


i saw other posts for waiting xx days and I had them disconnected but that has not worked.    

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Vote Follow
  • 8 mths agoLast active
  • 21Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support