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Printers compatible with WPA2 AES-based CCMP encryption

Why doesn't EERO identify printers compatible with WPA2 AES-based CCMP encryption?  (The printer manufacturers do not identify this compatibility in their literature.  Did EERO establish a standard that is not yet adopted by printer manufacturers?)

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  • Hello,

    No. eero has not developed any type of standard that is not already widely in use in relation to devices connecting to a wifi network. It is up to the printer manufacturers to decide what their printers can and cannot connect with. I am fairly familiar with getting printers connected to eero networks. What brand and model of printer are you having difficulties getting connected to your network?

    Is it possible that your printer might only be able to connect to 2.4 GHz networks as well. You can temporarily disable the 5 GHz on your eero network to try and connect up your printer through the eero app. I have provided a link below that will help guide you through that process.

    https://support.eero.com/hc/en-us/articles/360049983772-How-Do-I-Temporarily-Hide-the-5GHz-Band-on-My-eero-Network-

    Let me know if you have any additional questions,

    James Wilcox

    eero Support

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  • Your instructions at the link were helpful and allowed successful connection of most printers.  The one printer indicating it is connected on the printer, but not on the eero app is a Brother MDW-9840CDW.  Please advise.

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  • Can you tell me if current versions of HP's Envy and Tango series are compatible?  I'm having to replace my older Envy, which is not.  Thank you.

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