Eero app keeps logging out and stopping wifi

Starting last Saturday I started loosing wifi, when I looked at the app it was at the new to eero/have an account screen. I called eero on Saturday and they helped me log back on and get it back up and running. They didn’t seem to know what the issue was, it happened again today. Saturday I had a red light and today had a white light but both times the app was logged out. I have the eero 6, not sure if anyone is having the same issues or has a fix. 

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 1 yr agoLast active
  • 21Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support