Chamberlain Smart Garage Hub won't connect with Eero

Has anyone had success pairing the Chamberlain Smart Garage Hub with their Eero? When I go through the setup process, I get to the step of choosing my Network, but my network shows up as a  non-secured network. I can select my network, but don't have the option of putting in a password as the Chamberlain app thinks it's unsecured. I've tried to manually put in the SSID and password, but it won't connect.

Every surrounding network shows as secured and I can connect to an older Linksys router without a problem.

TIA for any suggestions.

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  • Problem solved - just spoke to Eero tech support and it turns out MyQ products are not compatible with WPA3. I also have an older Epson printer that wouldn't connect. Tech support shut off WPA3 mode on my router and both devices connected. So if you've got devices that won't connect, this might be your answer. To disable WPA3 go to the eero Labs section under the Discover tab.

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    • jtmag This was the solution needed for me with the MyQ Smart Garage Hub as well as the Sengled LED Smart Bulbs.  Thanks for contributing!

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      • jtmag
      • jtmag
      • 4 mths ago
      • Reported - view

      Starkdaddy74  glad it helped and thanks for the info on the bulbs

  • Home Bridge worked with Linksys EA4500 router (2.4 network). I "upgraded" to eero now run into this problem. I turned off WPA3 but it didn't work for me. Every time I get all the way to the end of setting up the Home Bridge (... Bridge Location selected, continue, Bridge Name, continue, "Bridge Added to My Home", continue "Error: There was an error connecting to the server. Please check your connection and try again".

  • Jtmag thank you so much for taking the time to give this answer. 2 hours of attempted setup 25 minutes on the phone with Chamberlain no luck. You answered my question and thank you!!!

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