Access point temporarily full

My eero is not letting my phone connect as it is giving a temp full error then goes to could not authenticate???? I was trying to connect a wyze camera and it would not do it, so I tried to add an extender which as well would not work and now cannot connect phone to the eero?

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  • Do you have a screenshot of the error message?

    How many devices do you have connected to your network?

  • Hi jimmyjam358

    Do you have any Echos being used as extenders.  Those only allow for a handful of devices at a time, nowhere near what a full eero can handle.  Try disabling those if you have them and see how it goes.

    If you do not have any Echos being used as extenders, try a soft reset on the gateway/head eero.  That is holding the reset button down until the led goes yellow, should take 6 to 10 seconds of holding, please don't hold it for longer.  If you are using a PPPoE setup or a Static IP from your ISP do not do this step.

    If that doesn't fix it up, or you are not able to do that step, please give support a call.

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