
Access point temporarily full
My eero is not letting my phone connect as it is giving a temp full error then goes to could not authenticate???? I was trying to connect a wyze camera and it would not do it, so I tried to add an extender which as well would not work and now cannot connect phone to the eero?
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Hi jimmyjam358
Do you have any Echos being used as extenders. Those only allow for a handful of devices at a time, nowhere near what a full eero can handle. Try disabling those if you have them and see how it goes.
If you do not have any Echos being used as extenders, try a soft reset on the gateway/head eero. That is holding the reset button down until the led goes yellow, should take 6 to 10 seconds of holding, please don't hold it for longer. If you are using a PPPoE setup or a Static IP from your ISP do not do this step.
If that doesn't fix it up, or you are not able to do that step, please give support a call.