14

Threat Granularity + allow feature

In the app, it would be great if there was a section where a list of every threat Eero plus so far has blocked. Additionally, it would also be great, if something was blocked could be unblocked. These systems are not perfect and occasionally we will need to unblock a false positive.

 

Also, having an active list of threats which were blocked and detail about that threat would be insightful, especially if we have a rogue computer on the network which we can attend to immediately, instead of just based on a high-level report emailed once and a while.

 

Really, more granularity in the app around Eero plus.

2 replies

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    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Hi  jwilson

    Thanks for posting this feedback! I'm happy to share it with the team. 

    We don't have anything to share today regarding reporting in the app. However, we are always looking for ways to improve eero Plus and are excited for the opportunities we have to do more for the experience in the future.

    In the meantime, we will continue to send the eero Plus insights emails. These too will evolve over time, so please continue to provide any feedback you may have.

    Thanks again!

    • Rob_Rupprath
    • 6 yrs ago
    • Reported - view

    I think this would work well, perhaps in an eero plus 'Pro' mode.   It appears the current filtering is 'all in' or 'all out' depending on the type of content filter you select.   If you get a false positive and need access to that content then your only option is to remove the device from the profile or disable the type of content filter all together.

    The list of items blocked would also be a nice one to have.   For example, filtering inappropriate content for kids is great, but if notified then you could also know that you need to have a conversation with the child.

Content aside

  • Status Under Consideration
  • 14 Votes
  • 6 yrs agoLast active
  • 2Replies
  • 410Views
  • 3 Following