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Can't connect to ARRIS TM1602

Just upgraded my internet today from ATT to Spectrum but my eero refuses to connect to the internet when hooked to the new modem. I have tried rebooting both the modem and the eero multiple times and I can confirm the modem is working (using it now on my Mac).

If I hook eero back up to the old ATT modem and restart it then it works again. I am getting rid of ATT in a week or so though so not a permanent fix.

 

Any ideas? I don't know if there is a setting in the eero or modem I can change or if I am just SOL...

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  • 4 mths agoLast active
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