174

Eero Plus - View Devices/Sites that Triggered "Threat"

I love eero Plus and the fact that it is protecting our network. What would be nice is under the Activity log where it shows Threat Blocks for Botnet, Malware, Phising, Spyware (and ditto for Content Filters), it would be nice to be able to click on what was blocked and see the following:

- Device that was the source of the block (Was it my TV, my laptop or my iPhone)
- Site that was visited 
- What the threat was that was blocked, if it's a known threat

Obviously there are privacy concerns so you should be able to toggle the above feature on or off. 

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  • Just signed up to add my voice to this request.

    Like
  • I bailed on Eero+ for this reason. I talked to support multiple times. It’s been requested basically since Eero has been around and they’re not going to add this feature. I bought myself a Firewalla device and was like YES!! THIS is what I’ve been wanting from Eero. I still love the Eero devices, but the Eero paid protection feature is peanuts compared to Firewalla. Eero+Firewalla is a great combination. 

    Like 3
    • 01000001ron Thank you so much -- I'll check out Firewalla!

      Like
  • Agree with OP. There’s no chance I’m paying for something that doesn’t give me more context into why something was malicious.
     

    1 day left on my trial and these gems pop up out of no where…

    Like
  • 3 years old and still no movement on this from eero? I'm likely to dump eero+ for Firewalla now.

    Like
      • txgunlover
      • txgunlover
      • 2 mths ago
      • Reported - view

      markomni Love my Gold with eero 6 pros.

      Like
    • markomni I did the same last year and it was a great decision. Bailing on Eero+ and getting a Firewalla Blue has been amazing. Firewalla keeps getting better too.

      Like
  • Details please!  We know you have them.  I just got the erro pro 6 and have the 30 day security trial.  I will not purchase it because I don't know what exactly is being blocked.  Only listing categories is too veague for me. For all I know it's fake.

    Like 1
      • txgunlover
      • txgunlover
      • 2 mths ago
      • Reported - view

      big10spartan In order to know details, it means that those details would be available and stored.  Eero chooses privacy over visibility for their customers.  If you want more visibility, try a Firewalla Gold.

      Like
    • txgunlover thanks, I actually saw the comment about Firewalla after my post.  Looks pretty neat, I might be getting one.

      Like
  • Adding my vote.

    ”Trust us, we know what we’re doing” can only be stretched so far. Let’s be able to see what’s happening on our networks. Pretty-please?

    Like 1
  • I now remembered why I cancelled eero Secure before, I'm going to do it again. None of my streaming devices can play Disney+ (kids profile) with Advanced Security turned on. Just checking the Activity in the eero app, it shows my Sony TV attempting to connect to phishing sites 20 times in an hour. Because eero doesn't say which, I have no idea what to to add to the allowlist.

    Going back to opendns for some basic security (not sure eero does any better than preventing DNS lookups). Or install pihole on a raspberry pi.

    Like
    • cmarinas get a Firewalla. Best affordable home internet security device out there in my opinion. 

      Like
      • cmarinas
      • cmarinas
      • 1 mth ago
      • Reported - view

      cmarinas Replying to myself. I solved the Disney+ app blocking with eero Secure on by:

      1. install dnsmasq on a local Linux machine (Raspberry Pi for me)
      2. configure dnsmasq to enable logging and route to queries to the eero gateway (192.168.4.1)
      3. change the DNS to manual on my phone for the WiFi network and point it to my Raspberry Pi running dnsmasq
      4. start the Disney+ app on the phone, try to watch some movie (it won't work)
      5. check the dnsmasq log for replies with 192.168.4.1 (that's where eero redirects blocked sites)
      6. allow media.dssott.com in the eero app (the subdomains that Disney+ attempted were vod-akc-eu-west-2.media.dssott.com and vod-btoc-eu-west-2.media.dssott.com).
      7. kids happy again

      Now, it would be better if the eero had a troubleshooting mode to log blocked sites for half an hour or less. It would have saved me the hassle to get dnsmasq installed.

      Like
  • We 100% agree. The fact this is missing makes the stats not super helpful. How can we solve if the trigger data is not available. 

    Like 1
  • I would like to be able to see what content is being filtered. I can see that adult content is being filtered from my child’s device, but I want to know if it’s a website she was trying to visit or if it was a website that was filtered from a google search. 

    Like
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