Eero Plus - View Devices/Sites that Triggered "Threat"
I love eero Plus and the fact that it is protecting our network. What would be nice is under the Activity log where it shows Threat Blocks for Botnet, Malware, Phising, Spyware (and ditto for Content Filters), it would be nice to be able to click on what was blocked and see the following:
- Device that was the source of the block (Was it my TV, my laptop or my iPhone)
- Site that was visited
- What the threat was that was blocked, if it's a known threat
Obviously there are privacy concerns so you should be able to toggle the above feature on or off.
Got a new computer and suddenly thousands of malware/spyware blocks.. In a panic I scanned my server with everything I could find and it was completely clean.. this DEFINITELY needs details!
Absolutely necessary in my opinion. Enjoy everything being in the app but it's rather useless so far. Currently on trial and will not be purchasing when it runs out and am seeking out alternatives.
I agree with everyone. I actually came to see if there was any talk about not being able to view network activity / usage from the week or months unless you subscribe to the security subscriptions. I don't understand how that data is something I need to pay to see anything besides the current week. Am I the only one that is frustrated by this??
I am in I.T. and work with small businesses and can't recommend this product because of this and the reasons above. It's hard coming from all other routers factory firmware and special firmware such DD-WRT, where all information is provided to this router where there is none.
The wireless does perform good and I like the product in every way besides these things.
And how is my Network Usage a Security feature?!
Ditto to everything here. Signed up for the community account just to vote and comment on this request.
Signed up just to show support for this feature request.
Very confused how this is still not a feature. It makes these threat reports useless. How do we know what might be causing it?
Without it, eero secure plus almost becomes useless.
After further thought, I think this feature is working exactly as designed. It generates spurious 'threat' warnings that scare less knowledgeable folks into renewing the service, which creates a recurring income stream. It's the only plausible explanation why more detail hasn't been added in the 2 years (!) since the feature has been requested. It's probable that the number of us that find this lack of transparency absurd is dwarfed by the numbers that just renew to keep their network 'safe' without having to worry about details.
Like hundreds of others, I signed up to post on this exact topic. Glad to know I’m not the only one. Eero, 2 years of customers clearly telling you a key needed feature. Count myself in the camp of not renewing my plus subscription if I don’t see this feature implemented. Can someone from Eero possibly respond on this thread to help us understand why this isn’t happening? Or at least an indication that it’s on the roadmap?
You should be able to click on the thread category and actually see the listings of applications or websites that triggered the thread from there that information along with the user/device will allow you to address it.
You also should be able to block or white list items
Same, Just voted. I was already irritated that I had to pay simply to have the feature to block sites, which is pretty much standard on most routers, now I am getting threat block warnings with no details. If/when I upgrade my router next time, I'll remember these things for sure.
Another person who just signed up over this. I got an activity report this morning claiming that eero blocked 2 “phishing threats” from....my work laptop. Which is locked down very, very tightly. It just so happens I’ve been getting kicked off my corporate Citrix connection when none of the other devices in the house are having connectivity issues...hmmm. Sure would help to be sure that eero isn’t making that happen, and as noted above, allow us to whitelist devices/sites.
Just signed up to add my voice to this request.
I bailed on Eero+ for this reason. I talked to support multiple times. It’s been requested basically since Eero has been around and they’re not going to add this feature. I bought myself a Firewalla device and was like YES!! THIS is what I’ve been wanting from Eero. I still love the Eero devices, but the Eero paid protection feature is peanuts compared to Firewalla. Eero+Firewalla is a great combination.
Agree with OP. There’s no chance I’m paying for something that doesn’t give me more context into why something was malicious.
1 day left on my trial and these gems pop up out of no where…
3 years old and still no movement on this from eero? I'm likely to dump eero+ for Firewalla now.
- 8 days agoLast active