Signal Strength Between Units

Idea for the app, I recently had an issue where one of my four units had signal issues.  Your tech support helped out and replaced the one bad unit.  All is better now.  In the conversation with support, they ran a LAN test.  It would be nice to have this option through the app as well as showing the signal strength of each unit in order to maximize the system.

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi  Andrew —

    Thanks for your feedback and welcome to the eero community! I'm sorry to hear about the issue you encountered with your system. However, I am happy to hear we were able to get everything resolved!

    I have also moved this topic over to our Feedback & discussion section so that others can provide their feedback and/or interest in this topic.

    Reply Like 1
  • The status of this request says 'implemented', but I don't see where within the app I can view the signal strength of each Eero other than the icon next to each device indicating the signal strength for whichever Eero it is currently connected to. Also, what do the different colors mean? I assume green means good and amber means slow. Is there a 3rd color I have yet to see (e.g., red)?

    Reply Like
login to reply
Like5 Follow
  • Status Implemented
  • 5 Liked by
  • 4 days agoLast active
  • 3Replies
  • 637Views
  • 4 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com


Latest from the eero blog

eero, plus peace of mind

Learn more about eero Plus and how our security suite helps to keep both your devices and everyone in your home safe while online.


Meet a few members of our team