EeroPlus safesearch and filters not working!
Running 3 eero generation 1 on latest firmware. Everything seemed fine but last night noticed safesearch wasn’t being applied. I test search with the word “porn” once in awhile and oh my the results and images were not being filtered at all.
I also noticed filtering was falling back to OpenDNS instead of EeroPlus. My configuration hasn’t changed but I confirmed that profile and filters were active for my device MAC address.
Was as the service down last night?
i did open a ticket with support but haven’t heard back yet
Hi stego —
Thanks for reaching out and sorry for the issue you experienced. That definitely shouldn't be the case, so we will be taking a look into what happened.
A member of our team should be following up with you shortly.
- 5 yrs agoLast active