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Deleting Offline Devices

Hi there, 

Is it possible to delete out old offline devices from the Eero app?  I have recently restructured my network and removed old wifi extenders and replaced with an additional Eero. 

With having the wifi extenders in use, I would get duplicate devices connected through the app as the device would switch between the Eero and wifi extender. 

 

Any help appreciated.  I hate having lots off offline devices. 

28 replies

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    • jmpackwood
    • 7 mths ago
    • Reported - view

    richw3222 - It’s as simple as it sounds.  Some of the devices that I had lingering were really old, so maybe that’s why it worked for me.  

    • richw3222
    • 7 mths ago
    • Reported - view

    Thanks, I will try again. Since members have been complaining about this for over 2 years and still nothing has been done it says a lot about EERO and their customer service and retention.

    • Davecampbell1
    • 6 mths ago
    • Reported - view

    Didn't work for me either, I even let them sit in the "delete me" for a day, did a reboot thru the app 1st, tried with that profile "paused" 

    Profile deletes, devices in the profile went back the recently online section 

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