Deleting Offline Devices
Is it possible to delete out old offline devices from the Eero app? I have recently restructured my network and removed old wifi extenders and replaced with an additional Eero.
With having the wifi extenders in use, I would get duplicate devices connected through the app as the device would switch between the Eero and wifi extender.
Any help appreciated. I hate having lots off offline devices.
Has anyone figured out how to DELETE offline devices? Also DELETE OnLine Devices, so I can attempt to rename them one by one as they reconnect
I have over 60 smart home devices named as they just connected once set up this newest EERO setup.
I haven't noticed any offline devices fall off. For example, my Brother watched our house weeks ago. He used wifi on his cell. His cell is still there
Will they add a way to delete devices from EERO?
They should, cause if it's a legit device it would or should reconnect to the network again.
This would allow renaming & diagnosing what devices they are. For example, someones cell phone who visits then leaves, to a smart switch when there's 15 in house that are all the same Brand & the MAC id's are all similar
I've tried calling they aren't staffed for service unfortunately, so thank you for that great reply
I had this exact issue with my Daughter's Nintendo Switch which would not connect at all. both mine and My Son's connected fine.
In the end I was able to get it sorted by:
1) Going on to the Network settings and taking off "IP V6"
2) On the Device, I reduced the MTU size down to 1200.
After this it connected straight away. My Eero pods are on v6.6 if that helps anyone.
I'm surprised with Eero not having a way to delete old devices.
They need to make a way to select what NETWORK or preferred signal devices use also, so you can dedicate old devices to 2.4ghz only for WEMO Devices & new 5GHZ only for newer ring Cameras as examples.
It's the year 2022 shouldn't be an issue