Devices in app only show IPv6 addresses
As per the title, when viewing devices in the app, only IPv6 addresses are shown. Obviously I'd much prefer to see the IPv4 addresses given I don't use IPv6 at all.
In addition I have a device hard wired to a meshed access point which doesn't show at all. Not a big deal but worth mentioning.
In regards to IPv6 addresses being shown, do you have IPv6 enabled? Lets check this and disable this if we can. The toggle is in Settings -> Advanced -> IPv6.
In regards to the hardwired device not showing up as connected to the network. What troubleshooting steps have you done so far? The first steps I would recommend is to check and see if a software update is available. Settings -> Software Updates. If, after updating or if you do not need to update, you are still experiencing this behavior try soft resetting your gateway eero. I have linked an article below to walk you through this process.