cannot connect epson wf 2860 to eero 6 pro wireless
When I run through the set up for my epson printer to connect wirelessly, the printer doesn't see my network ID. I have turned off 5 GhZ and turn on legacy mode. I have connected the printer through an ethernet cable on a different rooms eero and updated all software and firmware and it prints and scan just fine.
Need help please
Hello tanlee07 ,
Thank you for listing out all of the troubleshooting that you have done. I would recommend that you give our support a phone call. The troubleshooting steps you have taken already should have allowed even a printer that can only connect to the 2.4GHz and WiFi 5 on the network. There could be something else outside of the eero that might be preventing the printer from connecting to the network. You stated you even tried connecting it via ethernet and it still did not work which is a big flag that it is most likely not the eero network here.
I found a guide on Epson's website. Can you take a look at it and verify you followed these steps?
Below is a link with all of our contact numbers.